
Molle Toyota
Kansas City, MO
Filter Reviews by Keyword
By Type
Showing 4,779 reviews
Before we went to Molle Toyota, we knew little about how they treat customers, so we wanted to visit several dealers before we make our final decision. But with Steve's professional and comprehensive explan they treat customers, so we wanted to visit several dealers before we make our final decision. But with Steve's professional and comprehensive explanation, we changed our plan. The purchasing process was extremely smooth and we are very happy with our choice. Thank you Steve for your excellent services and other guys' help. Jiangang Shi 12/24/2010 More
I'd been emailing Scott back and forth about a specific Rav4 I was looking for. I'm very specific about certain criteria that I was looking for and he was very accommodating and friendly. He found exactly Rav4 I was looking for. I'm very specific about certain criteria that I was looking for and he was very accommodating and friendly. He found exactly what I was looking for and was very fair and open about the price and what rebates/discounts I might qualify for. We came to a mutually agreeable price with almost no back-and-forth, and then I asked him how much he'd give for my trade. After emailing a few pics and info about my trade, he again gave a very fair price for it. I set an appointment to go pick up the car because it was a 4hr drive for me. When I arrived Scott was busy but the staff made every effort to get him or someone else to assist me. After a very short wait Scott came by and got things started. He was very well prepared and made sure I was comfortable and had all my needs met (offered a drink, use of the facilities, etc.) before we sat down to go over the paperwork. He was efficient with the paperwork, got it completed quickly, then took me to see my new car - he even took the stuff out of my old car for me and transferred it over (the carseat baffled him though, I had to do that LOL). He showed me all the dials, knobs and levers in the car, explained the major systems and warranty, and got it out of the showroom for me. He knew I was in a hurry to get home and facing another 4 hours back, so he was efficient but not rushed, and I was out of there in just over an hour. I had such a pleasant experience with Scott and the finance manager that I will definitely recommend Molle Toyota to anyone looking to buy a car. More
Steve Hennecke was a delight to work with. He knows his Toyotas and really worked to make things work for me. Being a previous Molle customer that is highly unsatifsfied with the service dept, Steve had h Toyotas and really worked to make things work for me. Being a previous Molle customer that is highly unsatifsfied with the service dept, Steve had his work cut out for him. Loved working with him, but am not looking forward to working with the service dept. (If you have questions about that experience, please let me know, as nobody had cared much about that) I would highly recommend Steve to any of my friends or family members! More
Ray was courteous and friendly while I was at the dealership. He listened to me and found the what I was looking for in an automobile. He made the sale and the whole experience feel good and that I dealership. He listened to me and found the what I was looking for in an automobile. He made the sale and the whole experience feel good and that I was a special person getting a one of a kind car. Ray then assisted with closing and made sure I knew where things were on the automobile before I left the lot. He also told me if I had any questions to call him back and he would assist in any way he could. Soon after the sale, when Toyota was having the recalls because of a brake malfunction, Ray called me and told me to come in and have the item installed. I think that it is really good when a sales person follows up with a customer after a sale. It showed that he cares enough about his customers and thinks very highly of them. Keep up the good work Ray! More
My salesperson, Ray Kolman, was awesome! He was extremely helpful going over the vehicle at delivery time. He was attentive and made sure I understood all the new technology. I have already sent extremely helpful going over the vehicle at delivery time. He was attentive and made sure I understood all the new technology. I have already sent some folks his way because he was so amazing!! Even my own mother!! Thanks again and keep up the great work! More
I have given Molle Toyota the "great" rating in every category because of the buying experience we had with the dealership and the salesman, Gene Noble. Each was exemplary! Gene was very thorough, category because of the buying experience we had with the dealership and the salesman, Gene Noble. Each was exemplary! Gene was very thorough, considerate, and thoughtful. He explained all of the features of the Camry, before our purchase and made sure we understood after the sale was completed. My husband and I have purchased many cars through the years and we appreciated Gene's salesmanship. We gave us time to try the car, discuss our options, and consider alternatives. He did not pressure us, although was good at directing the sale and anticipating our needs. We would not hesitate to contact him at any time and feel he would always assist us as best he could. The Molle Toyota dealership was so easy to work with. They too answered all our questions and anticipated our needs. They had an evening reception of "new car owners" and went through features of the cars, explained procedures of different tasks such as changing tires and had snacks and door prizes. Representatives from several departments spoke to us which was so informative! We left knowing how to schedule checkups, maintenance and other helpful hints. So, would we recommend the dealership, Molle Toyota? Definitely!!! and would we recommend the salesman, Gene Noble? Most Definitely--already have!!! More
We drove 200 miles to visit Molle despite having a local dealership. Molle was fair honest and it was great and honestly a laid back car buying experience. They had everything set up and ready to go. We wer dealership. Molle was fair honest and it was great and honestly a laid back car buying experience. They had everything set up and ready to go. We were there about an hour and a half and on our way back home with our beautiful new Tundra. EXCELLENT EXPERIENCE! Molle is at the top of my list next time I have to purchase a vehicle. More
We have always gone to Superior Toyota to buy our cars but Molle Toyota is closer to our home, so we decided to give it a try. Ray Kolman was our salesman and was friendly and not at all pushy. Since we but Molle Toyota is closer to our home, so we decided to give it a try. Ray Kolman was our salesman and was friendly and not at all pushy. Since we will most likely have our car serviced at Molle, he made sure we were introduced to the service department and made us feel comfortable making the change. More
My son and I had a wonderful experience at your dealership. I was dreading to car shop but your dealership was great. Usually the customer has to haggle on price but there was no haggling. Every dealership. I was dreading to car shop but your dealership was great. Usually the customer has to haggle on price but there was no haggling. Everyone was friendly and time conscious, efficient and knew what they were doing. I would definately recommend Mollee Toyota to anyone. More
I have purchased many cars over the past 25 years and I must say I was very impressed with the motivation the Molle Team displayed to my wife and me during our recent visit. Being highly motivated to trad must say I was very impressed with the motivation the Molle Team displayed to my wife and me during our recent visit. Being highly motivated to trade in my truck for a smaller, more fuel efficient model, Gene showed us the Highlander. Decked out in full regalia, sans GPS which we didn't want, the Limited edition was everything we wanted. Low pressure test drive of 2 different models and no nonsense negotiations allowed us to purchase and drive off in our new vehicle in less than 4 hours (taking one hour off for lunch, too). We will gladly extol these praises to our friends and family and would recommend Molle without reservation as a dealer to purchase from. Bob Orr More