
Molle Toyota
Kansas City, MO
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My wife and I have purchased 5 Avalons. The last three were purchased from Molle Toyota. We stopped the first time when visiting our daughter and her family in Kansas City. Leo Costanza approached and a were purchased from Molle Toyota. We stopped the first time when visiting our daughter and her family in Kansas City. Leo Costanza approached and assisted us with the first purchase. We later purchased a second Molle Avalon from Leo. Leo followed up with us after each purchase to insure we were completely satisified and he always offered any assistance we needed or would need in the future. When we called Leo about our third purchase Leo had retired from new car sales and turned us over to Chris Immele and told us that Chris would take good care of us during our purchase. The same quality customer relationship did continue from both Chris and Dan after the purchase. The sales/purchase relationship at Molle is not high pressure or threatening but you leave with your new Avalon feeling appreciated. The customer experience we have seen at Molle Toyota is the reason we have driven 200 miles to Kansas City from Webb City to purchase new Avalons. We have never received this experience at other dealerships including Toyota. Both Chris and Dan continue the very high standard of business ethics and contractual relationships that Leo and Molle have directly shown us through actual transactions. More
My parents had been frequent patrons of this Toyota dealership and when I was in my car accident and my car was totaled, they immediately called down to Molle and told them my situation and during my f dealership and when I was in my car accident and my car was totaled, they immediately called down to Molle and told them my situation and during my first visit down there I found a car. Ray was super helpful during our visit and was able to answer all of our questions and help us figure it out. I was very impressed. He's great with people and I never felt pressure to pick a car or make a decision. Ray was genuinely interested in what I thought and how I felt. I really appreciated that. Also, just over the weekend, I had a random question about my car that had been bugging me and I called Ray's cell phone and he answered and was able to help me with my problem. so even after a few months after we bought the car, he has continued to be helpful and is there for us. I think sometimes you see those cheesy car commercials with dealers and how they'll always be there for you , whatever, but I truly believe that Ray has been that kind of car dealer for us. It's been a great experience to work with him and made the whole situation with my accident much better and less stressful! More
My husband and I looked for a vehicle for four weeks. We looked at almost all makes and a wide variety of models. We decided on a 2011 Toyota Highlander. We loved the vehicle but just as important, we looked at almost all makes and a wide variety of models. We decided on a 2011 Toyota Highlander. We loved the vehicle but just as important, we loved the dealership. Micheal Cox was helpful, patient and willing to do just about anything to assist us with our purchase. The whole sales department was friendly and actually fun!! We were impressed with the Molle warranty as well. We were not sure that we would ever make a decision that we both were pleased with but WE ARE BOTH THRILLED!!!!! More
The sales people were friendly and helpful in every way. The sales people were friendly and helpful in every way. We took a long time to pick a vehicle. We drove a lot of different cars and I know this w The sales people were friendly and helpful in every way. We took a long time to pick a vehicle. We drove a lot of different cars and I know this wasnt fun for Michael to keep running cars up for us. Information was great and helpful in our selection. They were never pushy! Everyone was also personal (we made friends). They also did a good job of selling service too. More
Thanks to Steve Hennecke and the staff at Molle Toyota. We purchased a now Avalon over the weekend and had a great experience. Steve worked with us to find the right car and the right price. Everyone was v We purchased a now Avalon over the weekend and had a great experience. Steve worked with us to find the right car and the right price. Everyone was very helpful and friendly. This was the best buying experience we have had buying a car. More
Working with Rick Mcpherson and Rick Gannon was a good experience from the beginning. Rick greeted us as we were looking at a car and was very pleasant and not pushy at all. I was trying to decide bet experience from the beginning. Rick greeted us as we were looking at a car and was very pleasant and not pushy at all. I was trying to decide between 2 cars and I really wanted to get the car from Molle Toyota Because a friend highly recommended the dealership. I ended up getting the exact car that I wanted and for a reasonable price that I was happy with. I will recommend everyone in the future to purchase a car from Molle Toyota. More
The team at Molle worked with us if Matt was unavailable. (his wife was having a baby) Great pricing, great car. Managed to get the car and color I wanted from another local dealer. I am happy! Matt is gr (his wife was having a baby) Great pricing, great car. Managed to get the car and color I wanted from another local dealer. I am happy! Matt is great and I enjoyed working with him and Molle. More
It was a pleasure doing business at this dealership. Gene Noble, my salesman, was very knowledgeable and had a very low pressure attitude about my sale. I bought a 2010 Corolla S and I'm very happy with it. Noble, my salesman, was very knowledgeable and had a very low pressure attitude about my sale. I bought a 2010 Corolla S and I'm very happy with it. I have sent seven referrals from my office, and I've talked to two other co-workers this week about coming in. They both plan to. I will always buy all my cars in the future from Gene Noble; in my opinion, he's the best no nonsense salesperson I've ever worked with. I certainly hope he is being paid very well for his work. Thank you! Rick gannon was also very courteous too. More
We had been searching for a new vehicle from various dealers in the Kansas City area. We were very impressed with Anthony who sold us our new car. He took the time to find out what our needs and preferr dealers in the Kansas City area. We were very impressed with Anthony who sold us our new car. He took the time to find out what our needs and preferrences where. Anthony was very knowledgable about different cars and extremely courteous. Once he helped us determine excatly which vehicle would work for us, he also gave us the best deal. Everyone at the dealership was very friendly. I am looking forward to a long relationship with Molle Toyota. More
The customer service was wonderful. Ray was very helpful and willing to help me out as much as possible. He was very friendly and made an effort to get to know me and made me feel comfortable as a first tim and willing to help me out as much as possible. He was very friendly and made an effort to get to know me and made me feel comfortable as a first time car buyer. The whole process went very smooth. I searched for many weeks at numerous dealerships before coming to to Toyota. Ray and the rest of the people at Molle made my choice easy. I received exactly what I wanted within the price range I was looking in. It was an overall wonderful experience. More