Molle Toyota

The purchase of the Prius was more an intellectual than an emotional decision (I traded a BMW, so there was a sacrifice of emotion!). That said, I had researched the Prius pretty completely on internet an an emotional decision (I traded a BMW, so there was a sacrifice of emotion!). That said, I had researched the Prius pretty completely on internet and in the press. I knew its stats and good Consumer Reports ratings. I had not driven the car, however, until I went to Molle. Gene, the sales rep who met me on the lot, gave me a good explanation of the various attributes of the Prius that I would not necessarily have read about; he did not blast me with sales jargon, but answered virtually all my questions. After having test driven the Prius, I was pleased with the car and what remained was 1) working up the nerve to commit on the purchase, and 2) getting what I considered a fair trade and net price quotation, Both Gene and his internet cohorts, whom I badgered with questions I fear, were patient and complete in the answers to my queries, and provided a very good and straight up price quote which I could live with. 0% financing available from Toyota Finance at the purchase time was an important factor to me as well. When I committed to purchase, there were a couple of dealer-installed options I desired and Gene took care of these for me (one was window tinting, and this was very well done by a 3rd party installer who works with Molle). When my wife and I picked up the new Prius a few days later, we were met at the door by Vicky Beatty, who formatted the phone option in the car with my Blackberry, and then proceeded to take close to an hour to lead us through the various new and sometimes novel ways that the Prius operates (after 2 weeks I am no veteran, but no longer find things quite so strange). In addition to the sterling service on the delivery date, I have needed to call Vicky twice on operational Prius questions, and she has been both courteous and helpful both times. I think if I called again she would still be so, but I am pretty accustomed to our Prius now. My neighbor, whom I respect immensely, has bought several cars at Molle and throughly commends the service department as well; I have had no experience there, and hope not to make their acquaintance soon or get on a first name basis due to frequency of contact. Nonetheless, it is good to know that service personnel and quality/reliability are reliable, as I bought extended warranties on which I would expect good work. Overall my impression of Molle Toyota is very good, indeed, at this 2-week mark in my Toyota Prius ownership. More

I give Molle Toyota an excellent rating in every area and I can say that I thoroughly enjoyed working with them in purchasing a new vehicle. They were very down-to-earth and caring in my situation, and thei I can say that I thoroughly enjoyed working with them in purchasing a new vehicle. They were very down-to-earth and caring in my situation, and their honesty was very evident. I had time to consider what I wanted and they were very patient with me and not pressuring, like other places. It also didn't feel like we were working with salesmen but more that they were just friends. Also, they gave us an incredible deal that doesn't even compare to the other Toyota places we were looking at. I highly recommend Molle Toyota and can assure you that you will have a satisfying experience. More

I highly recommend Molle Toyota. The total experience was enjoyable, from the moment we walked onto the lot, took the test drive, chose our vehicle (large selection!!) all the way through financing and new v enjoyable, from the moment we walked onto the lot, took the test drive, chose our vehicle (large selection!!) all the way through financing and new vehicle delivery. Molle is home of the "No pressure, haggle and stress free new car purchase". GREAT EXPERIENCE! I should also note: I have had the pleasure of purchasing three vehicles from Molle since February 2010 (Wife, Mother-In-Law and Self). Each experience has been very enjoyable and stress free! More

The entire experience was painless. Everyone that helped from the woman who helped me sync up my phone to the sales person to the finance manager to the gentlemen who took me for a test drive were professio from the woman who helped me sync up my phone to the sales person to the finance manager to the gentlemen who took me for a test drive were professional, friendly and a pleasure to work with. Thank you!! More

I have previously been in the business working myself for Toyota in Louisiana and recently moved to MO.. I wish every Toyota dealer was like this one but unfortunately they are not. I have been in many in my Toyota in Louisiana and recently moved to MO.. I wish every Toyota dealer was like this one but unfortunately they are not. I have been in many in my life, but the product knowledge and all services was great. My wife and I's expectations was surpassed. Trading process was great, saleperson was great, sales manager was wonderful and most importantly my wife couldn't be happier. She looks forward to doing her service work there as well. More

Matt was great to work with. It was my first time buying a car and he explained everything in terms that I could understand. He also was able to give me a GREAT price! He sat in the car and explained where a car and he explained everything in terms that I could understand. He also was able to give me a GREAT price! He sat in the car and explained where everything was and how it worked and made sure I completely understood before I drove off the lot. I would definitely recommend Matt to my friends who are looking to buy a car. Thanks Matt! More

To: Jason McAfee, sales management This is to offer my To: Jason McAfee, sales management This is to offer my accolades and gratitude for one of your sales representatives, Joe Stevenson, whom I met thr To: Jason McAfee, sales management This is to offer my accolades and gratitude for one of your sales representatives, Joe Stevenson, whom I met through the Costco auto purchase program. I think he is a prime example of why your agency is so highly rated among other dealerships in the nation. Specifically, I honor Joe for his wisdom and honesty in helping me explore options, and his diligence in negotiating with management to get me the best possible deal. Plus he is just a nice guy whose cheerfulness brightened my day. I am so impressed with Joe that I attempted privately to offer him a gratuity of $50, which he refused to accept for the sake of upholding the integrity of your sales process. And he turned down my gratuity tactfully so as not to offend me! All that impressed me even more about Joe. I told him that, as far as I’m concerned, his sales work is a ministry for God, even as I have had my own ministry as a police chaplain and now as an advocate for victims of abuse. All told, Joe is an unusual man in every way. I will do everything I can to refer to him my friends needing cars who live in the KC region and beyond. Grace and peace, Martin Weber, DMin Lincoln, NE More

Very typical experience with auto dealer. I believe I came away with a good price, but do not really know. Salesman used normal tactics, was friendly. Only negative issue I had is that I had to wal came away with a good price, but do not really know. Salesman used normal tactics, was friendly. Only negative issue I had is that I had to walk away to get them to lower the price. More

We purchased a 2010 Toyota Venza on September 22, 2010. We had been looking for a new vehicle for the last 18 months. One of the reasons we did not purchase a car sooner was because we were not happy with We had been looking for a new vehicle for the last 18 months. One of the reasons we did not purchase a car sooner was because we were not happy with any of the dealerships that we had visited. They were either to pushy, unwilling to negotiate, or not attentive. I located Molle Toyota on the internet. I was immediately impressed with their prices. We decided to visit the dealership and we were even more pleasantly surprised. Rick McPherson was not pushy, just friendly. He willingly road with us as we test drove three different vehicles for nearly 2 hours! But even better, Molle Toyota was willing to negotiate! Once we determined a price with Scott Jenkins, they quickly took our chosen vehicle in for detailing and to gas up the tank. (I seriously doubt if too many dealerships give you a full tank of gas with purchase!) While we waited for our new car, Rick McPherson, setup our first service visit and introduced us to our mechanic. Once the car was ready, Rick setup our bluetooth phone and give us instructions on how to use the navigation system. And since then, we have gotten calls from Molle Toyota just to see if we are still happy and to tell us that the title information was being mailed. There is no doubt in my mind that if I have any questions I can call Rick for assistance at anytime. In a nutshell, we had the best experience we have ever had purchasing a car and will recommend Molle Toyota to all of our friends. When we are ready to purchase our next vehicle, Molle Toyota will be our first destination! More

I had done research regarding ecpected cost (USAA auto circle) and the dealer was able to meet my expectations. They also arranged for the specific model and color that I wanted to be delivered to their d circle) and the dealer was able to meet my expectations. They also arranged for the specific model and color that I wanted to be delivered to their dealership which is located most conveniently for follow up appts and service. Overall great experience. Rick McPherson was very friendly and easy to work with. More