
Molle Toyota
Kansas City, MO
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Our experience was so refreshing. We weren't hounded by sales people, but they were attentive when we had questions. On our first visit we told the salesman that we were just looking today and he was ok w sales people, but they were attentive when we had questions. On our first visit we told the salesman that we were just looking today and he was ok with that. He didn't try to go ahead and push a sale. When we came back to buy our car it didn't take hours to come up with a deal that worked for both of us. Again, so refreshing. I would highly recommend Molle Toyota for a great car buying experience. More
From the first time we stopped for an inquiry Paul Riggin was very helpful. We found the truck we wanted and within two dasys it was in our garage. Everyone was very helpful, accomading and friendly. Overall was very helpful. We found the truck we wanted and within two dasys it was in our garage. Everyone was very helpful, accomading and friendly. Overall the full experience was uncomplicated and efficient and friendly. More
Rick McPherson is friendly(not overbearing or pushy),knowledgeable about the cars he sells, and tries to make the buying experience pleasant. We had to kid him about the fact that there was no r pushy),knowledgeable about the cars he sells, and tries to make the buying experience pleasant. We had to kid him about the fact that there was no real dickering over the price. When we went back to get the car, Rick was concerned about saving us time while we were there and took us to J. R. rather than have us wait. We had a pleasant experience buying a car from Rick and also found J. R. to be both helpful and pleasant, which speaks well of the personnel hired by the dealership. We also purchased another new car from the dealership in the past and have had excellent service on that car and have been pleased with that car. More
I had a nightmare of an experience dealing with Jay Wolfe. Aaron Lautt listened and had me come right in for service. The price was much lower than Jay Wolfe and the customer service was off the charts Wolfe. Aaron Lautt listened and had me come right in for service. The price was much lower than Jay Wolfe and the customer service was off the charts amazing! Best Toyota experience ever! Thank you! More
After exploring all my options at a number of different dealerships in the KC area, I chose to do business with Molle Toyota because of the people, the selection and the price. Mary was great to work with dealerships in the KC area, I chose to do business with Molle Toyota because of the people, the selection and the price. Mary was great to work with because she knows her products and services inside and out, plus she's attentive, patient and a genuinely nice person. More
From the time we walked in the door after leaving another dealership because of poor customer service we were treated with respect and professionism. Ron LaHue was a treat to work with, didn't try to oversel dealership because of poor customer service we were treated with respect and professionism. Ron LaHue was a treat to work with, didn't try to oversell us but respected our views. Thank You Team More
so so experience....some aspects were OK (auto purchased was detailed nicely) but generally not impressed due to: 1) logistics .....two buildings in place; one for used car and other for credit/closing.. was detailed nicely) but generally not impressed due to: 1) logistics .....two buildings in place; one for used car and other for credit/closing....not within walking distance....cumbersome 2) Not only did I NOT get a decent deal, the explanations as to why negotiations were ending were insulting, patronizing at best (by insulting I mean there wasn't much intelligence behind them such as "well due to the rough economy, our dealership cnnot offer better deals. What >??????? Isn;t the consumer (me) also going throught the same rough economy???? Also only filling gas tank with $20 of fuel was not appreciated and comes across as unnecessarily cheap. 3) salesperson was not educated in the car he sold us (I basically did all the research on cars.com so I had the car picked out in advance) He offered very little if any help with the specifics of the car. His answer to my questions was mostly "check the owner's manual". Unacceptable 4) Financing associate was good. No problems. I forget his name More
I purchased 4 of 6 Toyotas from Molle. Molle's sales and service is great. I will defenitely consider them as my first choice to visit in the future. I made approx. 90% of the purchase deal over the and service is great. I will defenitely consider them as my first choice to visit in the future. I made approx. 90% of the purchase deal over the phone (with Scott Jenkins and Steve Hennecke) ... completed the deal the same day ... both were outstanding to work with .... I would recommend them to others. J.R. in finance also did a great job. The entire staff is very friendly and knowlagble. The service department is also great ... dependable & timely repaairs, great hours, knowlable staff, and great shuttle service. Overall I was very pleased with the entire process. More
I have visted other Toyota dealerships and I always return to Molle. Rick McPherson is typical of my experiences at Molle. Low key sales approach, price is all inclusive, and truthful answers and stat return to Molle. Rick McPherson is typical of my experiences at Molle. Low key sales approach, price is all inclusive, and truthful answers and statements. RAV4 is my third MOLLE new car purchase. More
I was referred to Molle Toyota by a friend that works a Molle Chevrolet. He referred me to Roger, who was extremely helpful in finding me everything I wanted in my new Camry. When I showed up to Molle Toyo Molle Chevrolet. He referred me to Roger, who was extremely helpful in finding me everything I wanted in my new Camry. When I showed up to Molle Toyota to purchase the Camry that Roger had found, the staff was extremely helpful to get the process going as quick as possible. I am overly satisfied with my new Camry and how I was treated at Molle Toyota. I definately will be telling friends and family about my wonderful experience with Molle Toyota, and will be purchasing my next car from them. More