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Molle Toyota

Kansas City, MO

4.7
4,776 Reviews

601 West 103rd Street

Kansas City, MO

64114

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Showing 4,776 reviews

September 01, 2020

Chris was Great! Could not ask for a better person to sell me a car! The whole process went smooth and I have no complaints. More

by STEPH_ADAMSONAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Pounds
Sep 01, 2020 -

Molle Toyota responded

Reviews like yours are truly a breath of fresh air! We will be sure to pass on your very kind compliments along to Chris. Thank you for your feedback and have a wonderful day!

September 01, 2020

arrived with out an appointment and got my oil changed and tire repaired in about an hour and half, Good prompt service and got a coupon to save me some money very happy long time client mike welch More

by MIKE@HOLLOWAYGRP.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
Sep 02, 2020 -

Molle Toyota responded

Without great customers like you, we would not be here. So thank you for your business, and your loyalty to us throughout the years. We truly do appreciate it.

September 01, 2020

Very good friendly prompt service. Worked well with me. Solved any problems that came up. Price was fair. Worked with me on final payment. Easy to work with. More

by MNICKEL3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Murray
Sep 02, 2020 -

Molle Toyota responded

Thank you so much for sharing your experience. We really appreciate the great feedback! If you need anything at all, don't hesitate to give us a call! Have a wonderful day!

August 30, 2020

Molle Toyota did a great job getting me a new Toyota Tundra! The staff was great and very friendly through the entire process. Thank you! More

by AUSTIN71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lipari
Aug 31, 2020 -

Molle Toyota responded

Congratulations on your new Tundra! We sincerely value your business and look forward to your next visit!

August 30, 2020

Very impressed with the skill and demeanor of your sales staff and finance staff. They took a no pressure approach and we’re honest, efficient, and very friendly. Overall one of my more positive car buying More

by jthoard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darnell Johnson, Brad Van Eaton
Aug 31, 2020 -

Molle Toyota responded

WOW! Thanks so much for your amazing, 5-star review! We appreciate you sharing your experience. Enjoy your new Toyota! Have a wonderful day!

August 30, 2020

The Molle team was great to work with. They have great pricing on their vehicles and have a wide selection of new and used cars/trucks. More

by Evan M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darnell Johnson, Wes Browning
Aug 31, 2020 -

Molle Toyota responded

It’s great to know that our staff was able to give you the car-buying experience you were looking for! Buying a new car is an important decision, and we can't thank you enough for choosing us to help you with it!

August 29, 2020

Gene was great. The car was completed one hour BEFORE his estimation and he was very clear and friendly My suggestion would be to eliminate the 25 word minimum; I am a very busy person More

by LIDGEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene White
Aug 31, 2020 -

Molle Toyota responded

Thank you so much for your service visit. We appreciate the positive review about Gene. We look forward to seeing you again soon.

August 29, 2020

I’m always pleased by the service I receive. The staff is helpful and professional. The shop is well organized and clean. I’ve brought my car here since it’s purchase in 2012. More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Pelzer, Jay Beach
Aug 31, 2020 -

Molle Toyota responded

Without great customers like you, we would not be here. So thank you for your business, and your loyalty to us throughout the years. We truly do appreciate it.

August 29, 2020

If I could give a zero I would. Worst experience. I came to get an assessment for the damage resulting from a car collision but the assessor seemed only interested in selling me a car from some guy he know More

by MATTHEW7.12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 08, 2020 -

Molle Toyota responded

We regret to hear that you had a negative experience with us. After your vehicle was put on the lift and inspected more damage was found. That's why the estimate was more then the first initial estimate.. Due to the extensive damage on your vehicle and prior rust, the vehicle was not worth repairing due to the cost. Also we will not do any minimal type of repair to the rear suspension due to the liability factor. If the suspension failed due to the extensive rust at the suspension mounting points, we could be held liable for even attempting it. That's why we recommended replacing the vehicle. As a courtesy we did not charge you anything for storage, the estimate or an inspection fee. Take care.

Sep 09, 2020 -

MATTHEW7.12 responded

To be clear, it was never about the money. Your service associate was unethical and inappropriate. There is no mistake about that. His conduct was uncomfortable, inappropriate, unethical, and unprofessional. How can I reasonably rely on an estimate provided in the context of his behavior? It’s too bad we can’t take a polygraph to settle this.

August 28, 2020

Don is a great guy, thanks for help me on my recently RAV4 Recall service! Even they got a wrong parts for me, Don immediately let me know and switched another car for my daily using. More

by GARY HUANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
Aug 28, 2020 -

Molle Toyota responded

Gary, thank you so much for your service visit. We appreciate the positive review about Don. We look forward to seeing you again soon. Have a wonderful day!!

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