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Molle Toyota

Kansas City, MO

4.7
4,776 Reviews

601 West 103rd Street

Kansas City, MO

64114

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Showing 4,776 reviews

August 14, 2020

We brought our 2013 Prius in to have the battery checked and found the only problem was a dead key battery. We left it for an 80,000 service, including tire rotation and lube and oil change. Timely and cour More

by REVRAMBOB
Recommend Dealer
Yes
Employees Worked With
Rick Laffoon
Aug 24, 2020 -

Molle Toyota responded

Thank you for your five star review. The Molle Toyota team is delighted we could serve you so well.

August 13, 2020

Long wait I brought my Prius in for its normal 5000 mile service. (85,000 now) It usually takes like 45 minutes or less. The tech I spoke with suggested I shoul More

by KEVINDEEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t remember the service techs name right now.
Aug 14, 2020 -

Molle Toyota responded

We are saddened to hear that you had a disappointing experience with our Service Center and would like to apologize for the inconvenience. We strive to provide each guest with top notch customer service and apologize that you did not get that this time. We look forward to providing an improved experience on your next visit. Best wishes.

August 13, 2020

Molle Toyota!!!!! Always excellent. Service, friendliness, speediness and a place that feels like home. Nothing much to add after my comment. Love them all. From servi More

by roch4d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
Aug 14, 2020 -

Molle Toyota responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again.

August 13, 2020

Oil and filter The service writer was very friendly and professional. Service was done correctly and very fast I was in and out in less than forty minutes. More

by MARSHALL2853
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
Aug 14, 2020 -

Molle Toyota responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit!

August 13, 2020

The people are always friendly, efficient and very helpful. I always am very impressed by their service. Rick was super helpful and friendly but professional. More

by ALEHANE
Recommend Dealer
Yes
Employees Worked With
Rick Laffoon
Aug 14, 2020 -

Molle Toyota responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

August 13, 2020

simply the best I am sure there are other Toyota dealers that are closer than Molle .Having visited one a long time ago I have to say that not only is the customer se More

by RWAEC62786
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The service writer who started the ticket. I am not great at remembering names, Tim Sutherland
Aug 14, 2020 -

Molle Toyota responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

August 13, 2020

Recall Dropped it off in the morning, they fixed the recalled items and picked it up after hours in the evening. No fuss, no hassle, no charges. They also pe More

by ALILARIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Davis, Don Pelzer
Aug 14, 2020 -

Molle Toyota responded

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us. Have a wonderful day!

August 12, 2020

Brandon was very prompt in getting me in and out for my device on Tuesday August 11. He informed me of things that will need to be taken care of in the near future. More

by SHELLYKING6
Recommend Dealer
Yes
Employees Worked With
Brandon Holsburg
Aug 14, 2020 -

Molle Toyota responded

Thank you so much for your service visit. We appreciate the positive review about Brandon. We look forward to seeing you again soon.

August 12, 2020

Always the best service. Don always takes good care of me. Will keep coming back as long asI keep buying Toyotas. Forever! I hope forever. More

by MAJMIZ0
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
Aug 14, 2020 -

Molle Toyota responded

Thank you so much for your service visit! We appreciate the positive review about Don and look forward to seeing you again soon. Have a wonderful day!

August 11, 2020

The salesman very knowledgeable and very courteous. He The salesman very knowledgeable and very courteous. He show us a lot of information inside the car and how about to get the windowstint. Also the fin More

by PENNPHAIKHAM
Recommend Dealer
Yes
Employees Worked With
Boon Sisavath ,he always helping me., Rick Gannon, JR Schaffer, John Sanson, Monty Knight, Chris Pounds
Aug 12, 2020 -

Molle Toyota responded

It’s great to know that our staff was able to give you the car-buying experience you were looking for! Buying a new car is an important decision, and we can't thank you enough for choosing us to help you with it!

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