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Molle Toyota

Kansas City, MO

4.7
4,776 Reviews

601 West 103rd Street

Kansas City, MO

64114

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Showing 4,776 reviews

July 23, 2020

The person who checked me in was amazing. He has a great personality. He knew his job well. He was was on top of any questions that I had More

by RJANELL002
Recommend Dealer
Yes
Employees Worked With
Rick Laffoon
Jul 27, 2020 -

Molle Toyota responded

Thank you for your positive feedback! Have a wonderful day!

July 23, 2020

Fast and efficient! I took my car in for the routine maintenance, which is free for the first two years or 25,000 miles, woo hoo! The Molle Toyota Service Department had More

by JANEC0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Murray
Jul 27, 2020 -

Molle Toyota responded

We're glad everything was completed quickly and to your satisfaction! Thank you for choosing Molle Toyota and we hope to see you again.

July 23, 2020

Urgent Recall Repair They always do a great job. Recommend what I need but do not do a hard sell. Don went over and above to help with my trunk latch. He also kept me More

by HHMURF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
Jul 27, 2020 -

Molle Toyota responded

Thank you for being our customer, we appreciate your wonderful review! We are thrilled that you had a great experience!

July 23, 2020

Great service and quote on RAV4 Asked for quote on what might be wrong with vehicle including inspection. Paid $60 more than the quote even with the discount so only concern was tha More

by irene.lindsey
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
Jul 27, 2020 -

Molle Toyota responded

Thank you so much for your review! We value your business and appreciate you!

July 22, 2020

car maintenance i made an appointment to get my oil changed and radiator flushed and filled. The service tech told me it would take about an hour. i arrived at 130 More

by STEVELOECKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Holsburg
Jul 27, 2020 -

Molle Toyota responded

I am very sorry the time frame of your service was quoted incorrectly. We strive to get things done right at promised times and have daily meeting about this specific topic. Thank you so much for feedback, it helps us to become better.

July 22, 2020

Error message in vehicle. After a dead battery in a new vehicle. I was getting a malfunction warning from the vehicle. I took the car to the service center and they explained t More

by JR26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Murray
Jul 22, 2020 -

Molle Toyota responded

Thank you so much for your service visit. We appreciate the positive review about our service department. We look forward to seeing you again soon.

July 21, 2020

The service department picked up my vehicle, changed my oil and corrected the problem I had noted and then returned my vehicle in a timely and efficient manner. All were pleasant to deal with and Brandon m More

by GAYLEJOHN
Recommend Dealer
Yes
Employees Worked With
Angela Gillihan, Brandon Holsburg
Jul 22, 2020 -

Molle Toyota responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 20, 2020

Always prompt reliable service at Molle Toyota The service, and parts departments, have always been very efficient at Molle Toyota which has always been important, especially now during the COVID-1 More

by LOUISG47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew - Parts Dep't, Don Pelzer, Tim Kelley
Jul 20, 2020 -

Molle Toyota responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else.

July 19, 2020

Great. Don’t remember man’s name. Helpful, communicative, took under two hours. And very important to me and many all staff were wearing masks. Pleasant, explained what was done in regular se More

by SCOOTDOLOR
Recommend Dealer
Yes
Employees Worked With
Tim Sutherland
Jul 21, 2020 -

Molle Toyota responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again.

July 19, 2020

Service was fine but advisors were super rude and unsociable. I get that it’s Saturday afternoon and you probably don’t want to be there but jesus that’s my fault now? More

by bpeters76lm
Recommend Dealer
No
Employees Worked With
Brandon Holsburg
Jul 21, 2020 -

Molle Toyota responded

Thank you for your feedback. We would like to extend our apologies for the experience you had, and will get with our team to ensure things like this do not happen again.

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