Molle Toyota

100,000 service Arrived 10 minutes early for my AM appointment. Was checked in quickly and service needs reviewed. Service was completed within an hour and I was ca Arrived 10 minutes early for my AM appointment. Was checked in quickly and service needs reviewed. Service was completed within an hour and I was called and notified that my Highlander was ready. Job well done in a professional and timely manner. More

Friendly representative was excellent even during very crowded period (I was still in parking lot waiting in line to enter) and prompt when picking up. crowded period (I was still in parking lot waiting in line to enter) and prompt when picking up. More

Fuel pump recall Fuel pump was replaced. Almost became ill from gasoline fumes in the car on drive home. It took several days before the fumes were gone. Fuel pump was replaced. Almost became ill from gasoline fumes in the car on drive home. It took several days before the fumes were gone. More

I gave 3 stars because the advisors were a 1 and the service itself was a 5. I made an appointment for 1PM, dropped the car off at 1:05, was told 15 minutes, and went to wait.. 45 minutes later my c service itself was a 5. I made an appointment for 1PM, dropped the car off at 1:05, was told 15 minutes, and went to wait.. 45 minutes later my car had still not moved. In the end it took 2 hours for an oil change and tire rotation. The worst part: My advisor missed that I needed an oil change, as looked at wrong date. When I went back out to ask him for details he wasn't there, so I asked advisor in front of him. That advisor was not busy, but patronized me, didn't listen, and told me not to worry. My husband showed up and that same advisor suddenly started cooperating. Car still hadn't moved, but suddenly everyone started listening and the car was magically moved into service. Revised estimate of time at this point was 30 minutes. More

New car sales Steve was a great salesperson. thank you for picking us up at the airport. The only problem I had an issue with was the time it took. I was told I Steve was a great salesperson. thank you for picking us up at the airport. The only problem I had an issue with was the time it took. I was told I would sign papers and be on the road in 30 minutes. We were actually there for over 1 1/2 hours. A LOT of wasted time. All the paperwork was filled out ahead of time. Could have gone over the details in the vehicle while we wee waiting for financing. More

Awsome.. service My second purchase within 4 years.. and Awsome.. service My second purchase within 4 years.. and referred few other friends to buy car from you.. so keep up the goos work.. see you for ser Awsome.. service My second purchase within 4 years.. and referred few other friends to buy car from you.. so keep up the goos work.. see you for service soon More

Dealership was clean and inviting, staff was professional, friendly and accommodating and my salesman Kyle went above and beyond to accommodate my wife and I. professional, friendly and accommodating and my salesman Kyle went above and beyond to accommodate my wife and I. More

Jason was very kind and answered any questions I had. I really enjoyed my experience and would recommend Molle toyota to friends and family. - Luis really enjoyed my experience and would recommend Molle toyota to friends and family. - Luis More

Great Service Don (Service Advisor) was on top of everything and car had an appointment and was done in an hour. He was friendly, and expressed the desire of Molle Don (Service Advisor) was on top of everything and car had an appointment and was done in an hour. He was friendly, and expressed the desire of Molle to continue to be safe and help keep the car in great shape, too! More

RAV4 in for service appt. Battery not holding charge. Jason Murray did not indicate projected wait time. After an hour wait checked back with Jason Murray and he said it could take couple more hours. Rud Jason Murray did not indicate projected wait time. After an hour wait checked back with Jason Murray and he said it could take couple more hours. Rude and dismissive. When i picked up car, Jason handed me the key with no follow up explanation other than battery was recovered. As a 17 year customer of Molle Toyota, this is the first time I was treated so poorly. i did appreciate Jason wiping down everything and masking properly. He has helped me before, and was most courteous, something was off today. More