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Molle Toyota

Kansas City, MO

4.7
4,777 Reviews

601 West 103rd Street

Kansas City, MO

64114

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Showing 4,777 reviews

June 30, 2020

did as I asked in a very timely manner second time in 3 weeks i have dealt with Jason Murry and will always try to work with him. very courteous and explains all and very thorough. More

by MEG-SALES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Murray
Jul 02, 2020 -

Molle Toyota responded

Thank you so much for your service visit. We appreciate the positive review about Jason. We look forward to seeing you again soon.

June 29, 2020

Brandon was very rude they way he talk to me was very frustrating. I been going to this location over 6 years and always tim help me he is very helpful and polite. Unfortunately that day he was not the More

by FMANZOORIE
Recommend Dealer
No
Employees Worked With
Gene White, Tim Sutherland, Brandon Holsburg
Jun 29, 2020 -

Molle Toyota responded

We appreciate your insight and mention of your recent service. We apologize we fell short of your expectations and we look forward to providing an improved experience on your next visit. Best wishes.

June 29, 2020

NEW PURCAHSE GREAT PEOPLE PROCESS JUST AS THEY DESCRIBED VERY FRIENDLY AND ACCOMADATING VERY WELL INFORMED AND VERY PROFESSIONAL GOOD EXPERIENCE WOULD RECOMEND More

by DTHARP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lipari, Bill Herder
Jun 29, 2020 -

Molle Toyota responded

Thank you so much for your review! We value your business and appreciate you!

June 29, 2020

40,000 mile check up Service person was friendly and informative. My service was completed in a comfortable amount of time. The price seemed a little high, but then I a More

by SANNA8JUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Holsburg
Jun 30, 2020 -

Molle Toyota responded

Thank you so much for your review! We value your business and appreciate you!

June 29, 2020

This was the worst experience I have encountered. My entire family had been in the car business.over 70 years. Knowledgeable in the trade, I’ve More

by KRISTINEGONZALEZ
Recommend Dealer
No
Employees Worked With
Darin ( used car salesman) , Darnell Johnson
Jun 30, 2020 -

Molle Toyota responded

We're concerned to see your low rating and would like to look further into this. Our sales manager will be reaching out to get more details.

Jul 11, 2020 -

KRISTINEGONZALEZ responded

I did meet with one of the sales manager to get the proper delivery and intro to the service department. When I read the five star ratings for this dealership, I assume nobody had the experience I had. I’ve accepted the apology of the Sales manager and will continue using the service department for my new car.

June 29, 2020

Efficient The website was very helpful in preparing to visit the showroom. The salesman was informative and helpful. There were no surprises and the experienc More

by CALAMITY_JANE82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gannon, Beth Andrew, Darnell Johnson, Chris Pounds
Jun 30, 2020 -

Molle Toyota responded

It’s great to know that our staff was able to give you the car-buying experience you were looking for! Buying a new car is an important decision, and we can't thank you enough for choosing us to help you with it!

June 28, 2020

This is my second purchase at Molle Toyota, in 25 years. Still delivering a great experience. I attribute this to quality leadership at the top hiring quality people throughout. More

by TAKLN
Recommend Dealer
Yes
Employees Worked With
Steve Hennecke, Tyler Parman
Jun 29, 2020 -

Molle Toyota responded

Thank you for leaving our team a wonderful review. Congratulations on your new vehicle!

June 28, 2020

Great customer service from the beginning to the end. He was friendly, very professional and explained the problem and solution. I will be coming back. i More

by JEANJEANDUSTY
Recommend Dealer
Yes
Employees Worked With
Jason Murray
Jun 29, 2020 -

Molle Toyota responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

June 28, 2020

Great experience! We recently traded in an older Toyota for a newer car one at Molle and had a great experience! Our sales person, Clayton, was excellent and patient wi More

by SCOTT.HARSHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Schaffer, Clayton Bailey
Jun 29, 2020 -

Molle Toyota responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else.

June 28, 2020

Jeremiah Beach was very helpful. Toyota would benefit by hiring and keeping more people like him. Thank you Toyota and thank you Jeremiah! I’m a satisfied customer! More

by JohnT
Recommend Dealer
Yes
Employees Worked With
Jay Beach
Jun 29, 2020 -

Molle Toyota responded

Thank you John for your business and for the kind words about Jay! Have a wonderful day!

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