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Molle Toyota

Kansas City, MO

4.7
4,777 Reviews

601 West 103rd Street

Kansas City, MO

64114

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Showing 4,777 reviews

June 25, 2020

Called to set up appointment for oil change, easy to get a good time. When I got there Sean was quick to get me in and get info. Truck was done in a timely matter, he then explained what was going to need t More

by RICKGARR1
Recommend Dealer
Yes
Employees Worked With
Sean Gavin
Jun 26, 2020 -

Molle Toyota responded

We are happy to hear Sean was able to make your time here with us such a positive one! Thank you for entrusting us with your car care needs and have a wonderful day!

June 25, 2020

Brandon really help take care of me and my car from the moment I walked in the door. Great service on my car and to me. Will return in the future! More

by MAVERICK7804
Recommend Dealer
Yes
Employees Worked With
Brandon Holsburg
Jun 26, 2020 -

Molle Toyota responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for! Thank you and have a wonderful day!

June 25, 2020

This was my first time buying a car for myself. Everyone at Molle treated me like family and made sure I loved my new car. No other dealership I visited in KC was near as friendly or genuinely helpful as t More

by mrnail
Recommend Dealer
Yes
Employees Worked With
Joey Stasi, Darnell Johnson, Kyle Pansing
Jun 26, 2020 -

Molle Toyota responded

It’s great to know that our staff was able to give you the car-buying experience you were looking for! Buying a new car is an important decision, and we can't thank you enough for choosing us to help you with it! Welcome to our Molle Toyota family!

June 25, 2020

Great service. Don Pelzer was in charge of servicing my Camry. Saw to it that my requests were included. Paid an extremely reasonable amount for oil change and serv More

by GJHOWINGTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
Jun 26, 2020 -

Molle Toyota responded

Our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 25, 2020

Ignored Was ignored when I walked in to pick up car, even though several techs were sitting at their stations seemingly doing nothing. Jay was nice. More

by THOMASWARD8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Beach, Brandon Holsburg
Jun 26, 2020 -

Molle Toyota responded

Thank you for your feedback. We would like to extend our apologies for the experience you had, and will get with our team to ensure things like this do not happen again. Hope to see you again and have a great day!

June 25, 2020

The sales department of this dealership was so GREAT and very helpful. The finance department of this dealership was absolutely TERRIBLE. The finance department took forever to review the loan and asked for More

by BELL.JESSICA0212
Recommend Dealer
Yes
Employees Worked With
JR Schaffer, Bill Herder, Langdon Douglas, Darnell Johnson
Jun 26, 2020 -

Molle Toyota responded

We apologize that your experience in finance was less than pleasant. I assure you this isn't our typical business practices. We're passing your note to our management for review and appreciate you letting us know.

June 25, 2020

Great Work and Good deals I went it for a regular update and all I needed was a wheel change. Getting regular maintenance there at Molle keeps my car running great and they are More

by RHIERHOLZER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Langdon Douglas
Jun 26, 2020 -

Molle Toyota responded

Thank you so much for your review! We value your business and appreciate you!

June 25, 2020

Applause I have never had good luck with cars. I have always ended upside down and the same week I made the last car payment our transmission went out. I came More

by BUSHBAME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Langdon Douglas, Darnell Johnson
Jun 26, 2020 -

Molle Toyota responded

What an amazing review!! Thank you for taking time out of your day to provide us with such wonderful detailed feedback! It’s great to know that our staff was able to give you the car-buying experience you were looking for! Buying a new car is an important decision, and we can't thank you enough for choosing us to help you with it!

June 25, 2020

Corolla recall Received a recall notice from Toyota, was able to schedule and have all issues addressed within a week. The service itself only took 2-3 hours. More

by kbaerveldt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
There was another service member I can't remember the name of that I don't believe is listed here that was nice and professional as well., Sean Gavin
Jun 26, 2020 -

Molle Toyota responded

We're glad everything was completed quickly and to your satisfaction! Thank you for choosing Molle Toyota and we hope to see you again.

June 25, 2020

Great. The agent was very friendly and efficent when I took my car. I had no word directly from the technicians, but he conveyed the messages to me. More

by HSCHACKMANN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Murray
Jun 26, 2020 -

Molle Toyota responded

We appreciate your business! Thank you so much!

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