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Molle Toyota

Kansas City, MO

4.7
4,777 Reviews

601 West 103rd Street

Kansas City, MO

64114

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Showing 4,777 reviews

June 17, 2020

Very fast oil change! Very fast oil change. The person that check me in didn't check that I had a prepaid service so my check out took a few minutes to get the bill correc More

by KSUFAN81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Gavin
Jun 18, 2020 -

Molle Toyota responded

We're glad everything was completed quickly and to your satisfaction! Thank you for choosing Molle Toyota and we hope to see you again.

June 16, 2020

Brandon was great The whole process was very efficient and professional. Brandon was very friendly and helpful. I always expect the worst when it comes to getting an oi More

by ADAMAX3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Holsburg
Jun 17, 2020 -

Molle Toyota responded

Thank you for being our customer, we appreciate your wonderful review! We are thrilled that you had a great experience!

June 16, 2020

Great place In the past 30 years my family and I have purchased every single Toyota here, The service is great, and I believe I counted 22 cars in total that my More

by KIM.CAMPBELL19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Weissenbach, Sean Gavin
Jun 17, 2020 -

Molle Toyota responded

Without great customers like you, we would not be here. So thank you for your business, and your loyalty to us throughout the years. We truly do appreciate it.

June 15, 2020

routine brake and fuel system maintenance Great service department and service reps. They are always professional. They got my service done in 1 1/2 hours for both brake and fuel system mainte More

by Darby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Murray
Jun 15, 2020 -

Molle Toyota responded

We really appreciate you being so kind as to write this review about our service department. We try our best to stand out from other dealers in terms of service excellence. Thank you so much. If you have any further needs, do not hesitate to come back to see us.

June 15, 2020

Always a Pleasure I've had my Yaris iA for three years now, and I always bring it to the West Service Center for regular maintenance because the staff is always friendl More

by Terry M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Sutherland
Jun 15, 2020 -

Molle Toyota responded

Terry, thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Have a wonderful day!

June 13, 2020

Check engine light on Brandon was courteous, friendly and very efficient. He took the time to explain what needed to be done along with pricing. A very pleasant experience. More

by CHICKABOOM48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Holsburg
Jun 15, 2020 -

Molle Toyota responded

Thank you so much for your review! We value your business and appreciate you!

June 13, 2020

Took truck in for tire rotation and left with unusual sound. Took back same day and they attached something loose. Took back again because sound remained - no resolution 6 hours of waiting later. More

by DKNAPP0
Recommend Dealer
No
Employees Worked With
Do not recall name
Jun 15, 2020 -

Molle Toyota responded

Thank you for reaching out, we apologize for your recent service visit and waiting time. We took your vehicle for a drive and could not hear anything abnormal. If you are willing, please bring your vehicle back by anytime this week for us to look over again. We hope to see you soon, have a wonderful day.

June 12, 2020

We have been a customer of Molle Toyota for a number of years. We have always been treated fairly and keep coming back - both in sales and service. More

by deesopinski
Recommend Dealer
Yes
Employees Worked With
JR Schaffer, Tony Lipari
Jun 12, 2020 -

Molle Toyota responded

Without great customers like you, we would not be here. So thank you for your business, and your loyalty to us throughout the years. We truly do appreciate it.

June 12, 2020

Lowest Price Shopped around Molle has the lowest prices available. Beth was friendly in setting up an appointment. Bob was very friendly in the sales process. JR i More

by JDW526
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Schaffer, Rodney Skaggs, Beth Andrew, Bob Field
Jun 15, 2020 -

Molle Toyota responded

It’s great to know that our staff was able to give you the car-buying experience you were looking for! Buying a new car is an important decision, and we can't thank you enough for choosing us to help you with it!

June 11, 2020

Replaced battery Brandon was very thorough and professional and it took less than an hour. He did a great job in explaining the problem and the solution. More

by DROLLF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Holsburg
Jun 12, 2020 -

Molle Toyota responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit!

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