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Momentum BMW MINI - Service Center

Houston, TX

4.9
861 Reviews

861 Reviews of Momentum BMW MINI - Service Center

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May 03, 2024

Always a pleasant experience with the service advisor, place to work while waiting, and prompt service. More

by Sakramer10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ID
May 07, 2024 -

Momentum BMW MINI responded

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 30, 2024

The customer service team are exceptionally professional and pleasant. They remember me from visit to visit and keep me well informed throughout the process of evaluation and service. More

by Jln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Deshotels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassey — service rep
May 02, 2024 -

Momentum BMW MINI responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 29, 2024

Momentum is my go to place for ALL issues related to my 750, They are professional, trust worthy, and have a team that listens and respects their customer. I’m so glad they are picky because so am I! More

by dottie
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jose, Cedric
May 02, 2024 -

Momentum BMW MINI responded

Dottie, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

April 29, 2024

Momentum BMW is a very professional dealership and takes care of my service needs for my BMW. More

by Joe.Walker713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHEF HABHAB
Apr 30, 2024 -

Momentum BMW MINI responded

Joe, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 28, 2024

Allyce was wonderful. Great service and I loved the card she gave me when finished More

by jmaria815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sterrick Frasier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allyce
Apr 30, 2024 -

Momentum BMW MINI responded

Thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 28, 2024

Excellent customer service and great loaner car program. Please continue providing these great services. You are appreciated More

by Ayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Adesuyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eugene Adekweh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Momentum BMW MINI responded

Ayo, we are so pleased you enjoyed your visit to Momentum BMW! We hope to see you soon!

April 26, 2024

Always clean,customers service is good. Everyone is friendly.Shawn is very patient with me. More

by tshagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Apr 28, 2024 -

Momentum BMW MINI responded

Your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 26, 2024

Great service. Had my car in and out quickly.. Service person was polite and nice to work with. More

by Wattson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service-Cassandra
Nov 01, 2024 -

Momentum BMW MINI responded

Hi, thank you for the high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

April 25, 2024

Haide was awesome as always! It has been great working with her to keep our 2010 Mini Cooper S alive. Her kind demeanor and willingness to help are what keep us coming back More

by pwph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haide
Apr 28, 2024 -

Momentum BMW MINI responded

It's experiences like yours that really keep us motivated! We look forward to your next visit! Take care!

April 25, 2024

My service manager Shef Habhab is awesome! He goes above and beyond for his customers. More

by jmcgown1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shef Habhab
Apr 27, 2024 -

Momentum BMW MINI responded

We're happy you found our staff to be so supportive during your experience here at Momentum BMW. We hope to see you soon!

Apr 28, 2024 -

Momentum BMW MINI responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

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