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Momentum BMW MINI - Service Center

Houston, TX

4.9
861 Reviews
Call Service Center (855) 645-6452

861 Reviews of Momentum BMW MINI - Service Center

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March 28, 2023

Best customer service center! Everyone there very friendly. Kudos to my service Advisor John Garza! More

by Lonis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor John Garza!
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Mar 30, 2023 -

Momentum BMW MINI responded

Lonis, your satisfaction is our top priority. We sincerely thank you for the positive review and look forward to seeing you again soon!

March 28, 2023

Jorge is by far the most fantastic service advisor at Momentum he will always go above and beyond to make sure that you are well taken care of. If I ever have any trouble with my vehicle in the future I More

by Jarred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Aldana
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Mar 30, 2023 -

Momentum BMW MINI responded

Jarred, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know. We're looking forward to your next visit with us!

March 28, 2023

My service manager Cedric did a. Great job of letting me know the status of my appointment and finishing in a timely manner More

by Chad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Warren Hodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2023 -

Momentum BMW MINI responded

Chad, we appreciate your positive review of your recent experience with us! Thank you, and have a fantastic day!

March 26, 2023

Cedric has been the best specialist handling my BMW needs. He is courteous, friendly and responsive. I recognize & appreciate good customer service. Thank you! More

by Pamela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sterrick
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Mar 28, 2023 -

Momentum BMW MINI responded

Pamela, we're happy you found our staff to be so supportive during your experience here at Momentum BMW. Thank you again for the great review!

March 25, 2023

My experience has been very good and very helpful and very professional with welcoming people very communicative as job being done and along the way over and above ! More

by cdenise1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Josey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Savage
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Mar 28, 2023 -

Momentum BMW MINI responded

We're so glad that we were able to go above and beyond your expectations! Thank you so much again for your feedback. We hope you have a wonderful day!

March 23, 2023

Always friendly and helpful, thank you John Garza. Nice place to wait, easy to get to More

by Annie
Recommend Dealer
Yes
Employees Worked With
John Garza
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Mar 26, 2023 -

Momentum BMW MINI responded

Annie, we are so pleased you enjoyed your visit to Momentum BMW! Please don't hesitate to reach out to us if there's anything more we can do!

March 23, 2023

Great service, they treat you very well. I highly recommend it for all your BMW needs! More

by LITOGOL10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Sanchez
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2023 -

Momentum BMW MINI responded

We're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

March 18, 2023

Good service and personal outstanding experience with everyone everyone helpful. I will return any time More

by drillerherrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
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Mar 21, 2023 -

Momentum BMW MINI responded

We're so happy we were able to help you out! Thank you, and have a fantastic day!

Mar 21, 2023 -

drillerherrera responded

Thank you so much.

March 18, 2023

Miguel was a great advisor and an asset to your team. Appreciate his help and all he did to make it smooth. More

by AH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Ramirez
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Mar 21, 2023 -

Momentum BMW MINI responded

Thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 18, 2023

Fast and good service with Video to explain let me know the detail about my car More

by Wan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sufyan
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Mar 21, 2023 -

Momentum BMW MINI responded

Wan, we appreciate your positive review of your recent experience with us! We hope to be of service to you again in the future. Best wishes, Momentum BMW

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