
Momentum Volkswagen
Houston, TX
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Where, do I start? ! It took me two visits and I was sold. My sales persons was Diana Hernandez and she was amazing! The first day I went in I didn't do any research, so ! It took me two visits and I was sold. My sales persons was Diana Hernandez and she was amazing! The first day I went in I didn't do any research, so I didn’t know exactly what I was looking for in a car. I knew the make and model I wanted, but didn’t look into what that dealer had in inventory. Diana asked me all the right questions such as my price range, color preference, and some feature preferences I had in mind. She was very patient with me because I’m a very indecisive person. But I didn’t want to just settle for anything that day or rush my decision. I went home and browse their inventory on their website. I returned two weeks later and Diana and I sat down and went back through my options and I shared with her my top three favorites I saw on their inventory site. Out of the three only one had a panoramic sunroof. And I knew that was just one of the features I had to have! Diana pulled the car and went took it for a spin (test drive). I loved it soon as I stepped foot into the car. It was everything I want and more! I wasn’t really crazy on the color of the car but the vehicle was so beautiful inside and out I know the color wasn’t that big of a deal and I could deal with it. And now after 24 hours the color has grew on me and I love the car even more. The color is what makes my vehicle more unique! Overall I’m very happy with my new car, and the staff at Momentum Volkswagen are amazing! Thank you to Diana Hernandez and her manager Adrian Rodriguez. These two was so helpful and patient with me. They also answered so many of my questions and broke down a lot of things I didn’t know about car buying. We went over a lot in those 3 hours I was there. All the information they shared was so helpful and made me feel so comfortable! I felt like I didn’t just do business or made a deal at Momentum Volkswagen, I felt like I made new friends there. I’m very thankful and happy with my new Volkswagen Atlas Cross Sport, THANK YOU Momentum Volkswagen! You’ll are the best, keep up the great work and awesome customer service/support. More
My experience was 1000/10. David was the absolute best. He was very honest, real and upfront. Dedicated to help me get the car I was in love with. I highly recommend him!! David was the absolute best. He was very honest, real and upfront. Dedicated to help me get the car I was in love with. I highly recommend him!! More
This is the best dealer I’ve ever visited in Houston. The staff is very friendly and they really help you get the right car you are looking for. My wife and me had the privilege to meet the salesman Pete The staff is very friendly and they really help you get the right car you are looking for. My wife and me had the privilege to meet the salesman Peter who was really helpful and knowledgeable about the Volkswagen cars. The dealer in general takes care of the cars and the cars are very protected in the big garage. More
Words cannot express how the experience I had at Volvo momentum. I was greeted with a smile in the sales rep was excellent. I loved his overall personality the experience that he show and through the enti momentum. I was greeted with a smile in the sales rep was excellent. I loved his overall personality the experience that he show and through the entire process, he accommodated my needs and made sure I walked away very much pleased. Thank you Mr. A Johnson for excellent service. More
David Bocanegra at Momentum VW was great to work with. Really listened to what we needed and gave us great options to make sure we got the best deal possible. Looking forward to going back there for our n Really listened to what we needed and gave us great options to make sure we got the best deal possible. Looking forward to going back there for our next purchase! More
Anna did an amazing job and was very helpful in the process. We came to a deal which was mutually beneficial to all parties. The closing was one of the easiest I’ve done. process. We came to a deal which was mutually beneficial to all parties. The closing was one of the easiest I’ve done. More
Sales person in finance were great. I trusted the dealership and really didn’t inspect the car with a white glove. They parked it in the shade where I really couldn’t see any scratches I trusted the dealership and really didn’t inspect the car with a white glove. They parked it in the shade where I really couldn’t see any scratches or coverups. This was my fault. Once I signed the papers and drove 10 minutes out of the dealership I realized there was a chip on the windshield. There were some scratches that look like somebody used to sharpie to cover them out. If you buy from this dealership, make sure you do the white glove test. Make sure your car is in the sun. That way you can see all the imperfections Spoke to the sales person and they basically blew me off. I expected better from a sonic dealership. Not a happy camper More