Momentum Volkswagen

Pros Great customer service, beautiful facilites, clean and reliable used vehicles, great prices Nicolas Cedillo was the salesman who helped me no pressure and very helpful. Cons I was sold $1000 insura and reliable used vehicles, great prices Nicolas Cedillo was the salesman who helped me no pressure and very helpful. Cons I was sold $1000 insurances I rejected. More

Tony and the entire team at Momentum Volkswagen have completely transformed my perspective on the car-buying experience. The entire process was seamless. I'd like to extend my heartfelt thanks to our sa completely transformed my perspective on the car-buying experience. The entire process was seamless. I'd like to extend my heartfelt thanks to our salesman, Tony Roberts, for his exceptional service. Additionally, I've been taking my VWs to Momentum for service for roughly four years. Atef Beshai is the go-to person in the service department; his expertise and customer care are second to none. It was actually Atef who recommended me to Tony while I was there for a service appointment. A big thank you to both gentlemen and the Momentum Volkswagen team for consistently exceeding expectations! More

David Bocenegra was the best! !! Sat with me all day until we got this deal done!! I am so thankful for everything. !! Sat with me all day until we got this deal done!! I am so thankful for everything. More

The sell and buy process was very efficient. My salesman Ashone was extremely helpful. The GM Vanessa took a test drive in my trade in and came back with in minutes with an offer I couldn’t resi My salesman Ashone was extremely helpful. The GM Vanessa took a test drive in my trade in and came back with in minutes with an offer I couldn’t resist. Buying my Touareg was very smooth and fast. Couldn’t be happier with my purchase! Definitely will be recommending friends and family! More

Great dealership to deal with, easy process, no pressure. Salesman, Nicolas Cadillo was great and professional Salesman, Nicolas Cadillo was great and professional More

I highly recommend Momentum Volkswagen. We had lots of questions and our salesman Tony was extremely courteous and informative. We also got to meet Vanessa who was also very informative and We had lots of questions and our salesman Tony was extremely courteous and informative. We also got to meet Vanessa who was also very informative and worked out a deal we couldn’t pass up. Highly highly recommended. More

The sales representative Ashone Johnson is excellent at his job. He is courteous and service oriented. He was professional and although the car I wanted was already transferred to another dealership, he go his job. He is courteous and service oriented. He was professional and although the car I wanted was already transferred to another dealership, he got to work and found another one just like it but gray. He requested my key to value my car and he gave them back when they have done it. Great experience. More

My brother and I bought two Tiguan with Tony Roberts ! ! He made the purchasing process quite simple and enjoyable! Was a pleasure to speak with and provided answers to all our questions. ! He made the purchasing process quite simple and enjoyable! Was a pleasure to speak with and provided answers to all our questions. More

Zero Stars for Momentum VW! Extortion like practices. I sold my car back to the dealer they gave me a payoff for the car. I paid it off. VW sent me Settlement statement with the Extortion like practices. I sold my car back to the dealer they gave me a payoff for the car. I paid it off. VW sent me Settlement statement with the zero balance and inactivated my account. Few days later dealership messaged me and told me they made a mistake with the payoff quote and wanted close to 2k more. I contacted VW credit and customer service to push back and asked them that the dealership should own the their mistake. None helped! My account was activated again and it should I owed monthly payments for my car while the car was parked at the dealership for over 15 days. We went back and fourth but the useless general manager at the dealer ship (Vanessa Ramos) extorted more money from me $1949 to be exact. Shameful business practice and shameful customer service by VW. More

Jesus was amazing during the full process, patient and always ready to help. Even after the sales was done he is helping. I didn't like the fact that I only got one key of the car, I believe if you are b always ready to help. Even after the sales was done he is helping. I didn't like the fact that I only got one key of the car, I believe if you are buying Certified Pre-Owned they should forge the second key and include it on the price as a service, this is part of the Certification. More