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Momentum Volkswagen
Houston, TX
284 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 284 reviews
March 31, 2024
This was the easiest purchase process we have ever been through . We purchase vehicles every two years and this was our first time at this dealership. We will be back and will definitely recommend our fami through . We purchase vehicles every two years and this was our first time at this dealership. We will be back and will definitely recommend our family/friends. More
by KG
Employees Worked With
Anna Reynosa
March 18, 2024
Great customer service! leased a brand new ID.4 and Javier was awesome to work with! Overall great experience and the car is awesome so far! Thanks for the great experience. leased a brand new ID.4 and Javier was awesome to work with! Overall great experience and the car is awesome so far! Thanks for the great experience. More
by darioec
Employees Worked With
Javier Dominguez
March 18, 2024
I shopped for a very long time and visited many dealerships. I knew Momentum VW would be the final stop for me considering the consistent level of professionalism and politeness I experienced with dealerships. I knew Momentum VW would be the final stop for me considering the consistent level of professionalism and politeness I experienced with David from the very beginning. I was surprisingly pleased with how generous the financial department was in the warranty I received for my purchase. Overall the experience was nothing less than excellent. More
by Viv
Employees Worked With
David Bocanegra
March 08, 2024
I bought a vehicle from Momentum , 1-31-24 and nobody will tell me where the title is. Wells Fargo the eventually holder of the title has written me wanting the title. I live in another state and want to will tell me where the title is. Wells Fargo the eventually holder of the title has written me wanting the title. I live in another state and want to transfer my license to the new vehicle and the DMV in WV. won’t process anything until they get the title for verification. It’s been over 6 weeks and my temporary plates run out in 3 weeks. I’ve called the dealer 4 days this week and when I do get a human to talk to they take my number and say they will check into it. So far no one has called me. More
by Dissatisfied customer
Employees Worked With
MsRodriguez, manager ,salesman Alshone, didn’t get the name of the person yesterday or today
February 23, 2024
Pros Great customer service, beautiful facilites, clean and reliable used vehicles, great prices Nicolas Cedillo was the salesman who helped me no pressure and very helpful. Cons I was sold $1000 insura and reliable used vehicles, great prices Nicolas Cedillo was the salesman who helped me no pressure and very helpful. Cons I was sold $1000 insurances I rejected. More
by dennismartinez133
Employees Worked With
Nicolas Cedillo
February 17, 2024
Tony and the entire team at Momentum Volkswagen have completely transformed my perspective on the car-buying experience. The entire process was seamless. I'd like to extend my heartfelt thanks to our sa completely transformed my perspective on the car-buying experience. The entire process was seamless. I'd like to extend my heartfelt thanks to our salesman, Tony Roberts, for his exceptional service. Additionally, I've been taking my VWs to Momentum for service for roughly four years. Atef Beshai is the go-to person in the service department; his expertise and customer care are second to none. It was actually Atef who recommended me to Tony while I was there for a service appointment. A big thank you to both gentlemen and the Momentum Volkswagen team for consistently exceeding expectations! More
by Thomas77
Employees Worked With
Tony Roberts, Atef Beshai, Adrian Rodriguez
