Momentum Volkswagen
Houston, TX
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The sell and buy process was very efficient. My salesman Ashone was extremely helpful. The GM Vanessa took a test drive in my trade in and came back with in minutes with an offer I couldn’t resi My salesman Ashone was extremely helpful. The GM Vanessa took a test drive in my trade in and came back with in minutes with an offer I couldn’t resist. Buying my Touareg was very smooth and fast. Couldn’t be happier with my purchase! Definitely will be recommending friends and family! More
I highly recommend Momentum Volkswagen. We had lots of questions and our salesman Tony was extremely courteous and informative. We also got to meet Vanessa who was also very informative and We had lots of questions and our salesman Tony was extremely courteous and informative. We also got to meet Vanessa who was also very informative and worked out a deal we couldn’t pass up. Highly highly recommended. More
The sales representative Ashone Johnson is excellent at his job. He is courteous and service oriented. He was professional and although the car I wanted was already transferred to another dealership, he go his job. He is courteous and service oriented. He was professional and although the car I wanted was already transferred to another dealership, he got to work and found another one just like it but gray. He requested my key to value my car and he gave them back when they have done it. Great experience. More
My brother and I bought two Tiguan with Tony Roberts ! ! He made the purchasing process quite simple and enjoyable! Was a pleasure to speak with and provided answers to all our questions. ! He made the purchasing process quite simple and enjoyable! Was a pleasure to speak with and provided answers to all our questions. More
Zero Stars for Momentum VW! Extortion like practices. I sold my car back to the dealer they gave me a payoff for the car. I paid it off. VW sent me Settlement statement with the Extortion like practices. I sold my car back to the dealer they gave me a payoff for the car. I paid it off. VW sent me Settlement statement with the zero balance and inactivated my account. Few days later dealership messaged me and told me they made a mistake with the payoff quote and wanted close to 2k more. I contacted VW credit and customer service to push back and asked them that the dealership should own the their mistake. None helped! My account was activated again and it should I owed monthly payments for my car while the car was parked at the dealership for over 15 days. We went back and fourth but the useless general manager at the dealer ship (Vanessa Ramos) extorted more money from me $1949 to be exact. Shameful business practice and shameful customer service by VW. More
Jesus was amazing during the full process, patient and always ready to help. Even after the sales was done he is helping. I didn't like the fact that I only got one key of the car, I believe if you are b always ready to help. Even after the sales was done he is helping. I didn't like the fact that I only got one key of the car, I believe if you are buying Certified Pre-Owned they should forge the second key and include it on the price as a service, this is part of the Certification. More
Very responsive. Provided comprehensive information about the car a\. Very quick in finding the car we wanted. Nicolas was very helpful throughout the process. Provided comprehensive information about the car a\. Very quick in finding the car we wanted. Nicolas was very helpful throughout the process. More



