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Monaco Ford

Glastonbury, CT

4.8
183 Reviews
Welcome to Monaco Ford! We are the winner of the 2014 President's Award given by Ford Motor Company. Located in Glastonbury, CT, Monaco Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Monaco Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-862-1701 for your No-Obligation Internet Price Quote from our Internet Department.
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767 New London Turnpike

Glastonbury, CT

06033

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Showing 183 reviews

January 02, 2023

Rex and Greg made the buying process very painless. Rex was very informative about the vehicle and Greg made the finance process smooth. I was shown were the service area is. I will be suggesting this More

by swaldie71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rex
Jan 04, 2023 -

Monaco Ford responded

Swaldie71, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

December 30, 2022

Monaco Ford had a beautiful showroom and we were welcomed right away. There were no high pressure salespeople. Our salesman, Kyle, listened to our needs and showed us cars we wanted. More

by Eaeaton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle
Jan 01, 2023 -

Monaco Ford responded

Eaeaton, thank you for your wonderful response to the quality of service our Staff provides! We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

December 28, 2022

Sadie and Jim were wonderful. Easy to deal with and very responsive. I highly recommend them both and Monaco More

by Markguasta9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sadie. Jim
Jan 01, 2023 -

Monaco Ford responded

Markguasta9, thank you for your wonderful response to the quality of service our Staff provides, and we appreciate your recommendation of our dealership! We hope to be of service to you again! Take care!

December 23, 2022

This dealership was a breath of fresh air. The customer service was personable and definitely second to none. More

by Garry Porter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2022 -

Monaco Ford responded

Garry, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

December 23, 2022

THE SERVICE WAS GREAT AND THE CAR READY ON TIME. MEGAN IS ALWAYS SO VERY HELPFUL THANK YOU More

by calech3
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
MEGAN
Dec 28, 2022 -

Monaco Ford responded

Calech3, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

November 23, 2022

Great dealer - very smooth transaction ! Very knowledgeable with great price and friendly employees thank you More

by Tomasz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2022 -

Monaco Ford responded

Tomasz, we're pleased to hear everything was completed to your satisfaction! If there is anything else we can do to assist you, please let us know! Take care!

November 01, 2022

Monaco Ford provides optimum service at all times. I feel the customer comes first.The service and office staff go out of their way to be sure the customers needs are served promptly. More

by Dorothy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerry and another girl whose name I can't remember.
Nov 08, 2022 -

Monaco Ford responded

Dorothy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

October 28, 2022

I just had my transmission serviced along with a repairs on a couple warranty items. Stephanie in the service department contacted me to say one item wasn't covered under my warranty and I argued that I had More

by larry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Belliveau five stars
Nov 02, 2022 -

Monaco Ford responded

Hi Larry, thank you for taking the time to notice those efforts and for leaving such an awesome review! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

October 13, 2022

Monaco Ford made my car buying experience easy and fun! They have very personable and friendly employees who take their time to answer questions and explain things in detail, a Great experience overall. More

by M McElhone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle and Jim
Oct 17, 2022 -

Monaco Ford responded

M McElhone, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

October 13, 2022

i,m glad i brough car there every body was a saint from rex to brian to jim treated me like l was very inportant More

by garycoltey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : rex -brian-jim
Oct 17, 2022 -

Monaco Ford responded

Gary, we appreciate your feedback on our Staff's outstanding service! Please let us know if there is ever anything else we can do for you! Safe travels!

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