Monaco Ford of Niantic

This was a very pleasant experience. The service on my F150 was efficient, and reasonable priced. Dealing with both Kim and Greg was great. Both were professional and courteous. I liked The service on my F150 was efficient, and reasonable priced. Dealing with both Kim and Greg was great. Both were professional and courteous. I liked the fact that Kim was in contact with me throughout the servicing process. The fact that the technician took the time to make a video of what was performed was simply terrific. Keep up the good work! I'll be back. More

I can honestly say that it was a pleasure purchasing our new Explorer xx from Monaco Ford. Working with Shane was a breath of fresh air, no high pressure, he listened to our wishes, and was definitely not t new Explorer xx from Monaco Ford. Working with Shane was a breath of fresh air, no high pressure, he listened to our wishes, and was definitely not the stereotypical car salesman. And what can I say about Brianna, the IT wizard. She took her time explaining the high-tech array that boggled my 78 year old mind. To say patience is a virtue, Brianna is the epitome of patience. The two of them made purchasing our new vehicle an enjoyable experience not an exercise in combat. More

2nd generation customer. Always a pleasure when taking our vehicles in for service . Very pleasant atmosphere . Comfortable waiting lounge. Always a pleasure when taking our vehicles in for service . Very pleasant atmosphere . Comfortable waiting lounge. More

Brianna was knowable about the vehicle we purchased. Very helpful, and she made sure everything we were supposed to have was ready for use when we left with our new car. Very helpful, and she made sure everything we were supposed to have was ready for use when we left with our new car. More

It was an experience that auto purchasing should be like without the pressure. I would recommend Monaco Ford, they go beyond to earn your future care care with service options that bring piece of mind. They without the pressure. I would recommend Monaco Ford, they go beyond to earn your future care care with service options that bring piece of mind. They strive to please and I will be doing future business with Monaco Ford. More

Great personality easy to work with. Vary knowledge able always willing to help and give more than enough information. Vary knowledge able always willing to help and give more than enough information. More

Brought my vehicle in for recall and oil change. They picked up my ride from my place of employment and dropped it off at my house when they were done. The mechanic shot a video of my ride on the l They picked up my ride from my place of employment and dropped it off at my house when they were done. The mechanic shot a video of my ride on the lift to explain what they were doing and a live report card of my car from underneath. Pretty exceptional. More

always excellent courtesy and service, a pleasure to do business with, always a repeat customer business with, always a repeat customer More

They were curious, efficient, and thorough. They made getting service pleasant and enjoyable. I will use them in the future They made getting service pleasant and enjoyable. I will use them in the future More

The front office staff: Blake, co-owner, Brian, sales manager; Brianna, sales consultant, and Jacob, finance manager were all fantastic and transparent to work with throughout the order processes and del manager; Brianna, sales consultant, and Jacob, finance manager were all fantastic and transparent to work with throughout the order processes and delivery of my 2026 Mustang GT. I don’t buy new cars very often, but this was the best sales transaction I have ever experienced. More