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Monaco Ford

Glastonbury, CT

4.7
240 Reviews

767 New London Turnpike

Glastonbury, CT

06033

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240 Reviews of Monaco Ford

July 03, 2023

Quote tailgate for $1500. Day of repair dropped off then told $3000. Misinformed, wasted time. More

by Lou LaGuardia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unnamed
June 27, 2023

Excellent service. Knowledgeable. Very courteous to customers explained everything throughly Pointed out the features while we were in truck (great to be able to vi More

by donita4152
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike , Nate. , Greg Smith
June 07, 2023

We have been using Monaco Ford for Servicing our Fleet of Vehicles for a number of years. We recently purchase another Truck for our fleet from Greg Smith, the purchase went very easy. They truly understand More

by smountford
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Lebeau, Greg Smith
May 27, 2023

This was the first time using this dealership. I was very comfortable and at ease. I came to test drive and ended up buying. The environment was very laid back and comfortable. I would recomme More

by llclark223
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adrian, Greg Smith
May 24, 2023

My loyalty is to my sales rep, Greg Smith, and the brand (I have only purchased Fords all my life). They gave me their "best price" up front but Ford pricing is inflexible and does not reward customer loyal More

by jcast3951
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Vincek, Greg Smith
May 23, 2023

These guys know their S ---, would definitely use them again. have a fleet of vehicles and need a reliable dealership More

by dpricone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
did not work with sales dept, , Greg Smith
May 21, 2023

The service was amazing and they were very flexible and helpful to get us in the right vehicle. They made the whole process easy! More

by theparkerelli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James V , Greg Smith
May 21, 2023

I stopped in late just before closing time. Everyone was busy with other customers as you would expect from a good dealership, but a sales person still took the time to figure out my needs and More

by Barryfluckiger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Guilbeault , Greg Smith
May 17, 2023

Very friendly and always willing to help you and the owner is always willing to help More

by Jahurstjr
Recommend Dealer
Yes
Employees Worked With
Rex
May 09, 2023

Excellent selection of trucks to choose from. This is 3rd new vehicle I have purchased from Monaco. Greg Smith has been my salesman who did an excellent job! Also, Rick in credit department was s More

by jpelles
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Pearson, Jason McCusker, Greg Smith
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