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Monaco Ford

Glastonbury, CT

4.7
234 Reviews

767 New London Turnpike

Glastonbury, CT

06033

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234 Reviews of Monaco Ford

July 27, 2023

What a great Ford dealership! The most customer service friendly from the moment you walk in to the extremely knowledgeable sales team. I passed on a Ford dealership closer to my More

by Tim K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate
July 21, 2023

Recently purchased a used F150. Two days after purchase and less than 50 miles driven, the truck will not start. More

by Jake
Recommend Dealer
No
Employees Worked With
John
July 20, 2023

All staff members were very professional and didn’t put any pressure on purchasing a vehicle More

by Racoiteux
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Paulding
July 11, 2023

Took the time to help me get my mustang mach e GT. Very helpful on getting my question answered. I had a very good time test driving the car. I would recomend this dealer to anyone More

by bosspinto@aol.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Greg Smith, Kristin Chanthinith
July 03, 2023

Quote tailgate for $1500. Day of repair dropped off then told $3000. Misinformed, wasted time. More

by Lou LaGuardia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unnamed
June 27, 2023

Excellent service. Knowledgeable. Very courteous to customers explained everything throughly Pointed out the features while we were in truck (great to be able to vi More

by donita4152
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike , Nate. , Greg Smith
June 07, 2023

We have been using Monaco Ford for Servicing our Fleet of Vehicles for a number of years. We recently purchase another Truck for our fleet from Greg Smith, the purchase went very easy. They truly understand More

by smountford
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Lebeau, Greg Smith
May 27, 2023

This was the first time using this dealership. I was very comfortable and at ease. I came to test drive and ended up buying. The environment was very laid back and comfortable. I would recomme More

by llclark223
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adrian, Greg Smith
May 24, 2023

My loyalty is to my sales rep, Greg Smith, and the brand (I have only purchased Fords all my life). They gave me their "best price" up front but Ford pricing is inflexible and does not reward customer loyal More

by jcast3951
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Vincek, Greg Smith
May 23, 2023

These guys know their S ---, would definitely use them again. have a fleet of vehicles and need a reliable dealership More

by dpricone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
did not work with sales dept, , Greg Smith
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