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Monroe Nissan - Service Center

Indian Trail, NC

5.0
33 Lifetime Reviews Review Dealership

33 Reviews of Monroe Nissan - Service Center

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February 17, 2021

"My Service has been amazing at Monroe Nissan. Mike Harper..."

- Tracy Addonisio

My Service has been amazing at Monroe Nissan. Mike Harper assisted me today. It was a great experience as always. Def will continue my Service at this dealership.....

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Recommend Dealer
Yes
Employees Worked With
Mike Harper
Feb 19, 2021 -

Monroe Nissan responded

Hi Tracy, thank you for your kind review; we are happy to pass along your comments to the team here at Monroe Nissan! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

February 16, 2021

"Many thanks to Morris and Ryan at Monroe Nissan’s Service..."

- Tmurrill75

Many thanks to Morris and Ryan at Monroe Nissan’s Service Department!!! I have had a horrific time with getting an alignment on my ‘19 Nismo Z. I’ve been to two other Nissan dealerships with zero success. I didn’t want to go out side of Nissan because the techs should know exactly what needs to be done to get a Nissan Z alignment in specs. I am aware that the Z and GT-R are tricker to get straight BUT I knew I’d finally find that one Master Service Tech that could do it. Thankfully, I called and spoke to Morris and told him what I was up against and what I’ve already dealt with. Morris, without hesitation, had enough confidence in Ryan to set me up with a time to come in to have Ryan take a look at things to see what he could do with such a tricky car to align. With that said, Ryan, with his wicked knowledge and talent was able to get my Z safely drivable and straight again!! I feel so relieved to have met Morris and Ryan. I am super grateful for their Knowledge, Excellent Customer Service and Ability to do a great job and take care of my vehicle as if it were their own. It’s a blessing to have guys that I trust with my Z finally! It’s in great hands now!! Morris and Ryan are First Class and I HIGHLY recommend them. Thank you both so much and I Will be back once I need any further maintenance done. Tony

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Recommend Dealer
Yes
Employees Worked With
Morris and Ryan in Service
Feb 17, 2021 -

Monroe Nissan responded

Hi, we're glad to hear our staff took such great care of you! Here at Monroe Nissan, we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road! Safe travel!

January 28, 2021

"The service department will go above and beyond to get..."

- lsrdmp

The service department will go above and beyond to get your vehicle serviced and out the door. We are truly appreciative of the team there.

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Recommend Dealer
Yes
Employees Worked With
Service manager
Jan 29, 2021 -

Monroe Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 06, 2020

"Great experience!! Dallas was attentive, knowledgeable..."

- Ed Rabinowitz

Great experience!! Dallas was attentive, knowledgeable and friendly. He made sure my service was completed quickly and correctly. Will definitely be back for all my Nissan needs. Thank you!!

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Recommend Dealer
Yes
Employees Worked With
Dallas
Dec 08, 2020 -

Monroe Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

September 25, 2020

"I have been using this dealership since I bought my..."

- cstyson1955

I have been using this dealership since I bought my Pathfinder in 2014. They had just opened and I was the first one to purchase a new vehicle. Service has been superb. Techs are always letting me know if they found anything that needs immediate attention or if it can wait until the next service. Wait times are reasonable and I have always been given updates and apologies if it takes longer than I was told. I like that I can watch my vehicle being worked on while waiting in the lounge. Prices are reasonable and service deals are good money savers. I just used a sales on new tires to get four new tires on my Pathfinder. I had checked other tire stores, etc. and no one could beat the price. I was able to get the same tires that were original equipment. No other store had these tires.

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Recommend Dealer
Yes
Employees Worked With
Don't remember
July 31, 2020

"thanks to Mario Herrera at the service department for his..."

- Mzambrana122

thanks to Mario Herrera at the service department for his caring and amazing service. Love my tires and brake job. Will keep coming to Monroe Nissan.

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Recommend Dealer
Yes
Employees Worked With
Mario Herrera
Jul 31, 2020 -

Monroe Nissan responded

Thank you so much for your kind words about your experience here at Monroe Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

June 26, 2020

"Friendly, courteous, knowledgeable service."

- Johnmruddy

Julian Cortes was the advisor working to resolve my problem. He is courteous, friendly and above all Knowledgeable and efficient! I do not usually respond to surveys. Generally my experience with Monroe Nissan has been good. Your staff is excellent.

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Recommend Dealer
Yes
Employees Worked With
Julian, Mario
Jun 29, 2020 -

Monroe Nissan responded

John, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Monroe Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 18, 2020

"I have to give a kuddos to the Service Department and..."

- Shaw

I have to give a kuddos to the Service Department and their Receptionist (Dallas) of Nissan of Monroe. I have never been there that I wasn't treated with exceptional service.

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Recommend Dealer
Yes
Employees Worked With
Dallas, DRE ZIRKER
Apr 19, 2020 -

Monroe Nissan responded

We are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

November 20, 2019

"The Service at Monroe Nissan is always excellent and the..."

- Tanitaw2005

The Service at Monroe Nissan is always excellent and the Staff is always friendly and helpful. Special Thanks to Flo Davis for your time and patience.

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Recommend Dealer
Yes
Employees Worked With
Flo Davis
Nov 22, 2019 -

Monroe Nissan responded

We're thrilled to hear that we continue to meet your service expectations every time. We're looking forward to your next visit with us. Take care!

September 02, 2019

"Very pleased "

- Chris farley

Patrick McGuire wow to say the least you are an overall great person very please with the service and will definitely recommend anyone to check this place out and ask for Patrick.

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Recommend Dealer
Yes
Employees Worked With
Pat McGuire, Kent McClure
Sep 04, 2019 -

Monroe Nissan responded

Chris, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Monroe Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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