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Monrovia Chrysler Dodge Jeep Ram

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.6
1,583 Reviews
Welcome to Monrovia CDJR! Monrovia Chrysler Dodge, Jeep, and RAM is a proud provider of New, Used, and Certified-Pre-Owned vehicles in the Duarte, Bradbury, El Monte, West Covina, Alhambra, & Pasadena, California areas! Monrovia CDJR is a neighborhood dealership nestled in the foothills of the Los Angeles Forest area! Easily accessible from all cities within the Riverside, Los Angeles, and Orange Counties. We provide a hometown feel and yet have the advantage of being part of a much larger dealer group who strives to constantly improve, grow and learn to better support the needs of our guests. Browse through our specials and save on certified service.
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1450 S Shamrock Ave

Monrovia, CA

91016

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Showing 1,583 reviews

September 17, 2023

They made it easy to drive away with a new Jeep. They were transparent and communicative. More

by qclamar44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert Tobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn, Jonathan Montez
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Sep 18, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for the awesome feedback! We're delighted our team provided you with all the support and guidance you needed to make this transaction a breeze. Congrats on the new Jeep! We wish you all the best in your upcoming travels, from everyone at Monrovia CDJR!

September 16, 2023

Took 3 day to diagnostic the problem and another 5 days to finish the repair. Another shop was able to diagnose the problem under an hour prior to me dropping h car off at the dealer. IF the repair was More

by dereklu
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
dont remeber who i dealt with, service adviser not very friendly. , Victor Gamboa, Julio Curiel
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Sep 18, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for taking a moment to share your feedback with us. We're truly sorry this experience did not live up to your expectations for value and convenience. We would like to address your concerns but need some information from you, first. Please reach out to me when you have a moment. I would be more than happy to assist you. Tony Walker mwalker@monroviacdjr.com Service Manager Monrovia CDJR

September 15, 2023

Muy buen servicio la espera es poca las personas son muy amables y te ayudan en lo Que nesecitas totalmente satisfecho More

by franklinalvarado1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
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Sep 18, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Franklin, gracias por su evaluacion positiva! Siempre es un placer oir buenos comentarios de nuestros clientes y nos complace saber que nuestro equipo le haya brindado un servicio de primer nivel. Su satisfaccion significa mucho para nosotros. Mil gracias!

September 15, 2023

The service was excellent and Javier Gonzalez was great. He was knowledgeable, courteous and really took care of me. I will definitely return. More

by ajd.rangel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
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Sep 18, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We truly appreciate your business, and we're happy Javier took such great care of you and your Jeep. Thank you for making Monrovia CDJR your #1 choice for automotive service!

September 15, 2023

You have to get there early to get the service, but it was worth it and took care of all maintenance necessary. More

by dietitian411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for stopping by to share positive feedback on your service visit! We're glad our team addressed all of your service needs to your complete satisfaction. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

September 15, 2023

Courteous staff, friendly very informative answered all our questions very happy with our new jeep, everything went well offered drinks my husband loved the popcorn machine, we drove off with our beautiful More

by marth602
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for taking a moment to review your dealership experience! We're delighted our team made sure your wishes and needs were completely addressed to close the deal to your satisfaction. Congrats on your new Jeep! We wish you many exciting travels in the future, from all of us at Monrovia CDJR!

September 15, 2023

This place was amazing to is and treated us real good n great service that's what made us come back again thanks More

by fredmend123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malcolm Weston
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Sep 18, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Great! Thanks so much for your thoughtful feedback. We're glad our sales team took the time to fully address your needs and interests to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day!

September 14, 2023

Isaac was great to work with and comped my deductible. Will definitely bring my car back to Monrovia More

by brettmeznarich
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
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Sep 15, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your thoughtful review of Isaac, your trusted service advisor! Nothing means more to us than your complete satisfaction, so we're happy he did everything he could to make this experience accommodating. We'll see you at your next appointment!

September 14, 2023

Service was prompt. Javier made paperwork process simple and efficient. Will return for future service. More

by jadret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
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Sep 15, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for your thoughtful feedback! We sincerely appreciate your business, and we're pleased Javier provided you with a super convenient service visit. We hope to ensure the same high quality experience at your next appointment!

September 14, 2023

Great place to get your car serviced. Wendell assisted me. He is great to work with. Friendly, knowledgeable and professional. More

by Steven O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell
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Sep 14, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for letting us know how satisfied you were with Wendell's assistance, Steven! We're pleased he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as reliable. See you then!

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