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Monrovia Chrysler Dodge Jeep Ram

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.7
1,579 Reviews
Welcome to Monrovia CDJR! Monrovia Chrysler Dodge, Jeep, and RAM is a proud provider of New, Used, and Certified-Pre-Owned vehicles in the Duarte, Bradbury, El Monte, West Covina, Alhambra, & Pasadena, California areas! Monrovia CDJR is a neighborhood dealership nestled in the foothills of the Los Angeles Forest area! Easily accessible from all cities within the Riverside, Los Angeles, and Orange Counties. We provide a hometown feel and yet have the advantage of being part of a much larger dealer group who strives to constantly improve, grow and learn to better support the needs of our guests. Browse through our specials and save on certified service.
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1450 S Shamrock Ave

Monrovia, CA

91016

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Showing 1,579 reviews

August 19, 2023

Good work. Did what I wanted on the agreed time. Listen to problems and explain what they could do. Completed work on time. More

by markcwe
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Issac
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Aug 21, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for letting us know your service visit was performed to your satisfaction. We hope you won't hesitate to reach out to us the next time you have any concerns or questions about your Jeep. We look forward to being of service to you!

August 18, 2023

Wendell took care of my issue and oil change and all recalls all in one day. I was expecting 3 to 5 days. Simply amazing! More

by diamondguava
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell
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Aug 21, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your kind review, Ms. Guava! We're happy Wendell did everything he could to get your vehicle taken care of in a timely manner. We hope to ensure this same convenience at your next appointment!

August 18, 2023

I am so grateful to Monrovia Chrysler Dodge Jeep Ram. I trust your dealership with my daughters life. I trust your mechanic employees completely to keep my most valuable possession on this earth safe More

by cano.christopher
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Anthony Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred on service department , Preston Han, Eddie Gonzalez
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Aug 21, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for letting us know how happy you are with our service team! Nothing means more to us than your safety and satisfaction, and we're glad our team continues to make sure your family vehicles are running in their best condition. We graciously look forward to working with you for many years to come!

Aug 22, 2023 -

cano.christopher responded

Thank you so much. It is really hard trying to find an honest and trustworthy dealership and I feel very blessed to have found yours. No amount of money can give me the piece of mind that I have from going to your dealership and meeting your service team.

August 17, 2023

Exceptional service, Jarvier Gonzales and his colleagues have been outstanding and kept my loyalty to this dealership. More

by egkong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarvier Gonzales
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Aug 21, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Great! Thank you for recognizing Javier's reliability and excellence by sharing your 5-star review. We're so pleased he and the team continue to provide their utmost support and advice for your vehicle's needs. Thanks for always choosing Monrovia CDJR!

August 17, 2023

All the service representatives are friendly and very attentive. I was able to get my car completed in time for an appointment that I had the next day . More

by cathycooking101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Wendell and Issac
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Aug 17, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Hi, Cathy! We're so happy our team got your vehicle all squared away in time for you to make your appointment. Thank you for letting us know this was a great experience. We look forward to doing the same at your next appointment!

August 16, 2023

Thank you Fred for the outstanding service! Communication was great and my vehicle was completed much sooner than I had anticipated. More

by ameliarmstrng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Biyzaei
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Aug 17, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much, Amelia! We're glad Fred returned you safely to the road in a timely manner. We hope you'll continue to choose Monrovia CDJR for your automotive needs!

August 16, 2023

Great customer service. Clean facilities. Oil change was completed in a timely manner. Staff was very knowledgeable. More

by jpnelsonjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier - Service Department
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Aug 17, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for sharing your thoughtful review with us! We're glad our service team handled your visit with great care and diligence. We hope to ensure the same circumstances at your next appointment. See you then!

August 16, 2023

Wendell promptly updated the shifting timeline for our complicated repair and offered some good off cycle maintenance suggestions to keep our mobility van operating at its best. More

by Judy Pacifica
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell
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Aug 17, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Hi, Judy! Thanks for letting us know Wendell is taking excellent care of you and your van. We hope you won't hesitate to reach out when Wendell and the Monrovia CDJR team may be of service to you again!

August 15, 2023

Thank you Wendell for quick service and attentive communication with me during our last visit. More

by motto25429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell in service and the girls in vehicle loaner department.
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Aug 16, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Motto, thanks for stopping by to express your gratitude for Wendell's excellence in service to you. Your complete satisfaction is the reason behind everything we do, and we hope you won't hesitate to call the next time Wendell and the Monrovia CDJR team may help you. It's always our pleasure!

August 14, 2023

Both Fred and Wendell have been great service advisors on my visits to the service department. They kept me updated and my Jeep was delivered when promised. More

by dp4vida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred, Wendell
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Aug 16, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for the stellar review of Fred and Wendell! We're so happy they have both continued to deliver exceptional service and meet your expectations at each visit. We wish you the safest of travels until we may assist you again!

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