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Monrovia Chrysler Dodge Jeep Ram

Monrovia, CA

4.7
1,578 Reviews
Welcome to Monrovia CDJR! Monrovia Chrysler Dodge, Jeep, and RAM is a proud provider of New, Used, and Certified-Pre-Owned vehicles in the Duarte, Bradbury, El Monte, West Covina, Alhambra, & Pasadena, California areas! Monrovia CDJR is a neighborhood dealership nestled in the foothills of the Los Angeles Forest area! Easily accessible from all cities within the Riverside, Los Angeles, and Orange Counties. We provide a hometown feel and yet have the advantage of being part of a much larger dealer group who strives to constantly improve, grow and learn to better support the needs of our guests. Browse through our specials and save on certified service.
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1450 S Shamrock Ave

Monrovia, CA

91016

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Showing 1,578 reviews

August 03, 2023

Responded quickly to our inquiry, questions answered directly, vehicle was as advertised, discussion regarding vehicle was transparent, no surprises. Everyone we spoke with was pleasant and helpful. M More

by jwallstrommd
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noel
Aug 04, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Fantastic! Thanks for the 5-star review of your buying experience with us. We're delighted our team came through for you at every step in this transaction. Congrats on your new pre-owned Ford! We wish you all the best in your journeys ahead, from all of us at Monrovia CDJR!

August 03, 2023

Fred Manages the Service Operations with clarity and simplicity. On time and experienced Crew makes it an enjoyable experience. More

by dkelley4
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Isaac Borquez, Service Administrator
Aug 04, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for letting us know how pleased you've been with Fred's service. We truly appreciate your business, and we're glad his insight and communication have been valuable to you. We'll see you at your next appointment!

August 03, 2023

I had an excelkent experience with this dealership. They are so nice. I appreciate your excellent service. Thank you very much. More

by osnofbito
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Fred
Aug 04, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for the awesome review! Nothing means more to us than your safety and satisfaction, and we look forward to many more opportunities to earn your confidence in our team. Thanks for choosing Monrovia CDJR!

August 03, 2023

Always great service. I love working with Fred Bitzael in the service department and would refer him to anyone who needs servicing on their car. More

by alisa.otten
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Fred Bitzael service dept.
Aug 04, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Alisa, thanks for sharing some positive feedback and recommending Fred's assistance! We're so happy he takes super good care of you and of your Chrysler. We hope you won't hesitate to get in touch the next time you need any help with your automotive needs. It's always our pleasure!

August 02, 2023

Wendell Wright was the service advisor that handled our car and did a great job. He was both personable and efficient. More

by vern0
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Wendell Wright
Aug 03, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for letting us know how pleased you were with the job Wendell did on your Jeep's service visit! It's our pleasure to help you keep your vehicle running at its best, so we're glad Wendell made this a a convenient and thorough experience. See you next time!

August 02, 2023

Excellent Service - Javier is one of the best customer service reps I've ever worked with. More

by loren.herbert
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Javier,, Sebastian Ronga, Preston Han, Victor Gamboa
Aug 03, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Loren, thank you for taking a moment to give credit to Javier for his unique excellence. We are lucky to have him on the team at Monrovia CDJR, and we're happy he continues to provide you with his best advice and support. Safe travels until next time!

August 01, 2023

Service Dept. .. Very efficient service by Wendell Wright, knoledegable, friendly, and he kept us fully informed. More

by vern0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell Wright
Aug 01, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Hi, Vern! Thank you for letting us know how pleased you were with Wendell's assistance at this visit. Your complete satisfaction is our #1 priority, and it sounds like Wendell's expertise and support made this an outstanding experience. Save travels until we may assist you again!

August 01, 2023

This dealership was amazing and super helpful! Jonathon Montes was our sales rep and he was amazing ! More

by justinemuro27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathon Montes
Aug 03, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for your 5-star review! We're thrilled you had an amazing dealership experience with Jonathon. Congratulations on your new Jeep! We wish you all the happiness you've been dreaming of, from all of us at Monrovia CDJR!

August 01, 2023

Amazing customer services and their service consultant Javier Gonzalez provided me with a detailed explanation of the work that would be performed on my vehicle. More

by grmnbarajas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
Aug 01, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for your 5-star review of Javier! Your complete satisfaction means everything to us, and we're happy Javier provided you with his support and insight to keep your vehicle running smoothly. Thanks for choosing Monrovia CDJR for your automotive needs!

August 01, 2023

Great service, my car was ready at the promised time. Also, washed my car, which was awesome !! More

by kimberlycln204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell was great ! , Sebastian Ronga, Preston Han, Victor Gamboa
Aug 01, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for sharing your fabulous feedback with us! We're so happy your vehicle's visit was handled in a timely manner to make this a super convenient experience. We hope to ensure the same circumstances at your next appointment!

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