Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Monrovia Chrysler Dodge Jeep Ram

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.7
1,577 Reviews
Welcome to Monrovia CDJR! Monrovia Chrysler Dodge, Jeep, and RAM is a proud provider of New, Used, and Certified-Pre-Owned vehicles in the Duarte, Bradbury, El Monte, West Covina, Alhambra, & Pasadena, California areas! Monrovia CDJR is a neighborhood dealership nestled in the foothills of the Los Angeles Forest area! Easily accessible from all cities within the Riverside, Los Angeles, and Orange Counties. We provide a hometown feel and yet have the advantage of being part of a much larger dealer group who strives to constantly improve, grow and learn to better support the needs of our guests. Browse through our specials and save on certified service.
Contact Dealership
View Awards

1450 S Shamrock Ave

Monrovia, CA

91016

Directions

By Type

Showing 1,577 reviews

July 25, 2023

The service was excellent. Isaac Borquez was my service provider and took care of all my needs and kept me update. Also, his colleagues were very helpful and made the experie More

by jc.jevex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
Report | Print
Jul 26, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Excellent! We're so pleased to know that Isaac and everyone else you interacted with provided you with an accommodating and informative experience. Please don't hesitate to get in touch when we may assist you again. It's always our pleasure!

July 25, 2023

Jonathan, Terry, and Irvin were great! They were clear about my options, found what I was looking for; took care of my requests, and kept me updated. The at-home delivery was the icing o More

by LBrown
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry, Jonathan, Irvin
Report | Print
Jul 26, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for the awesome feedback on Jonathon, Terry, and Irvin! We're thrilled they teamed up to deliver a perfectly seamless buying experience for you. Congrats on your new Jeep! We wish you all the happiness you've been waiting for, on behalf of everyone at Monrovia CDJR!

July 25, 2023

Service members were extremely helpful in getting my vehicles issues addressed. The turn around time was also prompt. More

by verdugo29290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzales
Report | Print
Jul 26, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for your 5-star review! Your satisfaction is our top priority, so we're pleased our team provided you with a thorough and convenient experience in our service department. Please come visit us again some day!

July 23, 2023

FAST SERVICE AND GOOD INFORMATIVE REGARDING MY VEHICLES NEEDS. ONLY BAD THING IS THEY DID NOT TOP MY COOLANT. More

by eddieravelo76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
juan
Report | Print
Jul 26, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Eddie, thanks for letting us know how satisfied you were with this service visit! We're happy our team handled your needs efficiently and provided you with all the insight they had on your vehicle's condition. We hope you'll continue to choose Monrovia CDJR!

July 23, 2023

Great people. Eddie the manager and Amanda were easy to work with. Malcolm was super helpful but his manager was inflexible. Eddie made it happen. More

by kirkdzamora
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Didn’t work with any of them. Worked with Eddie, Malcolm and Amanda.
Report | Print
July 22, 2023

Upon being turned away from another dealership because they would not accept me being pre-approved and would not use their financing, I decided to see what Monrovia CDJR had to offer. From the time I wal More

by a.cole6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Maldonado & Gilbert (Manager)
Report | Print
Jul 24, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for stopping by to share some awesome feedback on your buying experience! We're thrilled you enjoyed a pleasant and smooth transaction with Cesar. Congrats on your 2nd Jeep! Best wishes to your family for lots of happy travels, from everyone at Monrovia CJDR!

July 22, 2023

Fred’s professionalism is next to none. He has been my service advisor for years and has always provided excellent service. More

by freewaysitter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred in service
Report | Print
Jul 26, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your fantastic review of Fred in our service department! We're honored by your loyalty, and so happy to know Fred continues to provide you with exceptional service after all these years. We wish you pleasant travels until we see you again!

July 22, 2023

Isaac at service was great. He was very professional and communicative through out the processes. Thank you Monrovia Dodge! More

by kevin@homebykevin.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
Report | Print
Jul 26, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your thoughtful review, Kevin! We're honored by your fantastic feedback, and we're glad Isaac was a reliable resource for your vehicle's needs. We hope to be of service to you for many years to come!

July 22, 2023

Spent 250 for nothing. Charging $1000 for replace EGR valve I could do it in 10 mins. Such a rip off! More

by yuandaxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sebastian Ronga
Report | Print
Jul 24, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Yuandaxx, thank you for alerting us to your dissatisfaction with this service experience. We're truly sorry your expectations were not met, and we'd love the opportunity to discuss what happened when you have a moment. Please contact me and I'll be more than happy to address your concerns. With service in mind, Tony Walker mwalker@monroviacdjr.com Service Manager Monrovia CDJR

July 22, 2023

Great experience dealing with the staff. It was a quick and painless process. Our salesman Johnathan was excellent. More

by ericlee_243
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnathan Montes
Report | Print
Jul 26, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for stopping by to share positive feedback on your experience! We're delighted Jonathon took excellent care of you . Congratulations on the new Jeep! Best wishes for amazing travels in your future, from everyone at Monrovia CDJR!

1
...
116
117
118
...
158