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Monrovia Chrysler Dodge Jeep Ram

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.7
1,574 Reviews
Welcome to Monrovia CDJR! Monrovia Chrysler Dodge, Jeep, and RAM is a proud provider of New, Used, and Certified-Pre-Owned vehicles in the Duarte, Bradbury, El Monte, West Covina, Alhambra, & Pasadena, California areas! Monrovia CDJR is a neighborhood dealership nestled in the foothills of the Los Angeles Forest area! Easily accessible from all cities within the Riverside, Los Angeles, and Orange Counties. We provide a hometown feel and yet have the advantage of being part of a much larger dealer group who strives to constantly improve, grow and learn to better support the needs of our guests. Browse through our specials and save on certified service.
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1450 S Shamrock Ave

Monrovia, CA

91016

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Showing 1,575 reviews

July 13, 2023

Quick turnaround time. Service agent was very friendly and courteous. Informed me on what services my jeep needed with pressuring to purchase any additional. More

by MQTCHIC28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Ronga, Preston Han, Victor Gamboa
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Jul 14, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks a lot for sharing positive feedback with us! We're glad our service team attended to your Jeep's needs expeditiously, to make this a quick, convenient service visit. We look forward to making your next appointment just as reliable. Safe travels until then!

July 12, 2023

Greg the manager s the best. He helped me to find a rental car so quickly even the dealer doesn't have the car. Wendell Wright also gave us the best customer service. More

by tingemailme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg, Wendell Wright
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Jul 12, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Excellent! Thanks for taking the time to give credit to Greg and Wendell for providing their best efforts on this visit. We're pleased Greg found a vehicle to accommodate an alternative form of transportation, and Wendell made himself available to address your concerns. We wish you the safest of travels until we see you next time!

July 12, 2023

Very helpful and knowledgeable about issues regarding my vehicle, excellent customer service, and was being kept updated regularly in a timely matter for when the vehicle will be ready for pick up. Isaac Bo More

by ruben z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
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Jul 12, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Hi, Ruben! Thanks for taking a moment to express your sincere appreciation of Isaac in our service department. We're happy he did everything he could to ensure an exceptional service visit for you and your Jeep. We hope to make your next appointment just as great!

July 12, 2023

First I must commend Wendal for being on top of everything. He's absolutely amazing. And went above and beyond to make my everyone as pleasant as possible. Unfortunately with in 2 hours of retrievi More

by psalms271
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendel
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Jul 12, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share some feedback about your service visit. We're truly sorry for the issues you're experiencing with your vehicle's brakes. We understand your schedule is pretty hectic right now, but please contact us at your earliest convenience, and we'll do our best to accommodate your busy schedule to thoroughly address your vehicle's problems. Thanks for bringing this matter to our attention. Victor Gamboa vgamboa@monroviacdjr.com General Manager Monrovia CDJR

July 10, 2023

Very attentive and overcame every obstacle. Make you feel like they’re there for you and extremely helpful and knowledgeable! More

by xxdayveedxx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathon montes
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Jul 10, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for letting us know how pleased you were with this dealership experience! We're delighted everyone you interacted with did their best to advocate for you and address your wishes and needs completely. Congrats on the new Jeep! We wish you lots of happiness in your summer travels and beyond, from all of us at Monrovia CDJR!

July 10, 2023

They are very supportive in their care. I have been going there for a year now. More

by mjathleticsinfo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
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Jul 10, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you so much for your kind review of our service team! We're honored by your loyalty, and we're so happy you have experienced thorough and attentive service for your Dodge's needs. We wish you the safest of travels until your next visit!

July 10, 2023

Amazing service provided by this dealership. Javier took care of everything, everything was done fast and quick. Will definitely go back again! More

by SM
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
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Jul 10, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

SM, thank you for taking a moment to give credit to Javier for his exceptional service and support! We're glad you enjoyed working with him, and we certainly look forward to your next appointment. Safe travels until then!

July 10, 2023

I would like to thank Denise and the entire team at Ram of Monrovia for making my purchase a breeze and pleasant. Thank you for everything More

by jbplumbingandrooter
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Denise Truex
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Jul 12, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for the 5-star review! We sincerely appreciate your business, and we're delighted Denise and the team provided you with all the support and insight you needed to make this transaction a breeze. We wish you many safe and pleasant travels, from the whole team at Monrovia CDJR!

July 09, 2023

Great dealership and customer service They were very attentive and helpful with my jeep service and keep me informed More

by haydeecarreon5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department Javier
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Jul 10, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for stopping by to let us know how satisfied you were with this service visit! We're glad your service advisor addressed all of your Jeep's needs with prompt and transparent communication, to make this a stress-free visit. Please come see us again some day!

July 09, 2023

The Service man was very helpful and professional. He represented the dealership very well. Thanks More

by afman58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Ronga
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Jul 10, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for the 5-stars! We're pleased your service advisor handled your visit with great care and a sense of urgency so that work could be done in a timely manner. We hope you'll continue to choose Monrovia CDJR for any of your automotive needs!

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