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Monrovia Chrysler Dodge Jeep Ram

Monrovia, CA

4.6
1,652 Reviews
Welcome to Monrovia CDJR! Monrovia Chrysler Dodge, Jeep, and RAM is a proud provider of New, Used, and Certified-Pre-Owned vehicles in the Duarte, Bradbury, El Monte, West Covina, Alhambra, & Pasadena, California areas! Monrovia CDJR is a neighborhood dealership nestled in the foothills of the Los Angeles Forest area! Easily accessible from all cities within the Riverside, Los Angeles, and Orange Counties. We provide a hometown feel and yet have the advantage of being part of a much larger dealer group who strives to constantly improve, grow and learn to better support the needs of our guests. Browse through our specials and save on certified service.
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1450 S Shamrock Ave

Monrovia, CA

91016

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Showing 1,652 reviews

November 02, 2022

Isaac Borquez was professional and helped get both of our cars oil changes completed in only a few quick hours. He did a great job communicating any updates and any unexpected findings. We’ll definitely be c More

by Ethan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
Nov 03, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for your 5-star review of Isaac! Isaac is an exceptional advocate for his clients and their vehicles. We're so pleased you had the opportunity to experience that level of service. We look forward to making your next visit just as superb. Give us a call if you ever need anything for your vehicles. We'll see you next time, Ethan!

November 02, 2022

They are very friendly always treat me really nice and always very helpfull.Thank you Javier Gonsalez. More

by Vergarasalvador86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Gonsalez
Nov 03, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

We're so glad to hear it! Thank you for stopping by to let us know how helpful Javier has been to you. It is super important to us that our guests feel welcomed and valued, so we're pleased you found that to be the case. Please don't hesitate to give us a call whenever Javier and the team may assist you again. Thanks for choosing Monrovia CDJR!

November 02, 2022

Anthony Rubio was very helpful and patient which made us have an excellent new car buying experience. He answered all of our questions and was not pushy at all. I would definitely recommend this dealership More

by villegasdv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Rubio
Nov 03, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for your 5-star review of Anthony and congratulations on your new vehicle! We're excited for you and grateful to see such positive feedback about how well Anthony guided you through the process. We wish you all the best and hope to see you again when your new car needs servicing. Until then, we wish you pleasant travels!

November 02, 2022

Service man Fred is great. He is honest and get your truck back to you on time. More

by robertsise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred biyzaei
Nov 03, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

That's right! Thank you so much for letting us know how pleased you were with Fred's efforts to get your truck taken care of in a timely manner. It's very important to us that our guests know we value their time and we want to empower them to make the best decisions for their vehicles. We're glad Fred provided you with all the details you needed and made sure you were satisfied. We hope to do it again some day, so please come back and see us when ever we may be of service to you!

October 31, 2022

Broke down on the freeway and had my truck towed to the dealership. Got there very early around 6:30 am, before the dealership and service opened. Got lucky and Isaac Borquez, my service advisor, came in More

by msummers663
Customer Service
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
Nov 01, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for sharing your experience with us! We're so glad Isaac happened to be there to accept your truck early. We can appreciate the situation you were in and are pleased Isaac made your stressful experience a bit less stressful. If we may ever be of service to you again, we hope you won't hesitate to call. Until then, drive safe and take care!

October 31, 2022

The service dept has been almost perfect. Javier Gonzalez is great. Always courteous, fast, and thorough. So far there's been one glitch. I was getting a weird message, and when I showed it t More

by kristian_solem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service: Javier Gonzalez, great.
Nov 01, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Hi, Kristian! Thank you for your feedback. We're delighted that Javier has always been a reliable service advisor for you and your Jeep. We certainly hope our technician took this information as a learning experience to better serve all our guests who receive the same message. We look forward to making your next visit with us a 5-star experience, so thank you so much for continuing to choose Monrovia CDJR!

October 25, 2022

Isaac Borquez my service writer was a tremendous help and took care of all my needs with ease. More

by Tsullivan4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez, Sebastian Ronga, Preston Han
Oct 25, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks a lot for this 5-star review of Isaac! Providing thorough care for your vehicles and attentive communication to vehicle owners is very important to us at Monrovia CDJR, so we're pleased to know Isaac checked those boxes for you. Please don't hesitate to give us a called whenever the team may assist you again. It would be our pleasure!

October 24, 2022

We have had an excellent experience working with Monrovia Chrysler Dodge Jeep Ram, and in particular with Anthony Rubio, who was the representative assigned to us. He worked with us carefully from the time w More

by gerrmac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Rubio
Oct 25, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

What a lovely review of Anthony! Thank you so much for stopping by to share this great experience with us and congratulations on the new Pacifica Hybrid! We loved reading your review about all the support and patience provided to you by Anthony during the entire process of acquiring your new vehicle and we appreciate you letting us know just how happy you were with his service. The whole team wants to wish you and yours many years of happy adventures and the safest of travels. We're here for you if you ever have any automotive needs or questions. Until we meet again, please drive safe and enjoy your new ride!

October 20, 2022

Jesse Martinez was very helpful, twice helped fix the issues plaguing our van and got it done much earlier than expected. More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez, Service
Oct 21, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Bob, Thank you so much for your positive review! We are so glad that Jesse could provide you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

October 18, 2022

Excellent service, my service agent Fred Biyzaei. Is very understanding for my needs and support for the maintenance of my Ram truck More

by Mike
Customer Service
Recommend Dealer
Yes
Employees Worked With
Fred Biyzaei
Oct 19, 2022 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much, Mike! We sincerely appreciate your business and your 5-star review of Fred. We're delighted to hear about your experience with Fred, always taking such good care of your RAM truck. We look forward to serving you and any of your vehicles for many years to come. Until we see you again, drive safe and take care!

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