Monrovia Chrysler Dodge Jeep Ram

I recently had the pleasure of getting my oil change done at CDJR, and I must say, the experience was top-notch! Javier Gonzalez was the service professional who assisted me, and his exceptional service trul at CDJR, and I must say, the experience was top-notch! Javier Gonzalez was the service professional who assisted me, and his exceptional service truly stood out. From the moment I arrived, Javier was welcoming and attentive. He took the time to explain the process and answer all of my questions, ensuring I was comfortable and informed every step of the way. His friendly demeanor and professionalism were greatly appreciated. The oil change itself was done quickly and efficiently, yet with great care. Javier's expertise was evident, and I felt confident that my vehicle was in good hands. He even went the extra mile to check other essential aspects of my car's maintenance, providing valuable tips and recommendations without any pressure. Overall, my experience with Javier Gonzalez at CDJR was outstanding. His dedication to excellent customer service and his thorough approach made what could have been a routine oil change into a genuinely positive experience. I highly recommend Javier and the CDJR service team for their exceptional work. I will definitely be returning for future maintenance needs! Thank you, Javier, for your exemplary service! More

Alan was taking care of me from drop-off to pick-up, keeping me informed of the status and contacted me when additional items were found and needed to be addressed. After having 2 very negative experien keeping me informed of the status and contacted me when additional items were found and needed to be addressed. After having 2 very negative experiences with a Jeep dealer in Buena Park and another one in Anaheim, I feel for the first time in a long time that my Jeep has no issues and was properly serviced (80K service). Thank you, Alan, and CDJR team in Monrovia! More

Javier González was helpful and prompt when providing updates on my vehicle. Javier made sure to cover all areas of pending issues to be resolved on my truck to keep it running efficiently updates on my vehicle. Javier made sure to cover all areas of pending issues to be resolved on my truck to keep it running efficiently More

Javier at Jeep was very helpful & communicative. I appreciated the good quality service I received. I appreciated the good quality service I received. More

Took my car in for a repair and was given a courtesy drive home. I can't say enough about Fred and his co-workers in the service department. They are the most pleasant people. I know we all have issues drive home. I can't say enough about Fred and his co-workers in the service department. They are the most pleasant people. I know we all have issues sometimes when our cars break down. It can be very stressful, just remember to take a deep breath and try and let it go. All they really want is to get you back on the road again as quick as possible. More

Thanks Javier for getting my truck taken care of! Great communication see you on my next service Great communication see you on my next service More

Alan was an excellent rep he help me with a problem I had so I wouldn’t have it going forward so I wouldn’t have it going forward More

Guillermo was super helpful and patient throughout this process. would definitely recommend him and the team. process. would definitely recommend him and the team. More

Javier was attentive and knowledgeable. He addressed all of my concerns and communicated status of my service very well. He addressed all of my concerns and communicated status of my service very well. More

Josh was an excellent service advisor. The work was done in a timely manner. I think the alignment on my Mojave might not be excellent, but I will let time tell me that. I was disappo The work was done in a timely manner. I think the alignment on my Mojave might not be excellent, but I will let time tell me that. I was disappointed to learn as I was paying that Monrovia adds a 3% surcharge to credit cards. I like this place a lot, but I will pick other strong-service dealerships that don't charge the 3% in the future. Thanks for the good service, Josh. If everyone starts charging the 3%, I might be back. For service, I would recommend the Monrovia. But due to the charge, I will not tell family or friends to go there. More