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Monrovia Chrysler Dodge Jeep Ram

Monrovia, CA

4.7
1,574 Reviews
Welcome to Monrovia CDJR! Monrovia Chrysler Dodge, Jeep, and RAM is a proud provider of New, Used, and Certified-Pre-Owned vehicles in the Duarte, Bradbury, El Monte, West Covina, Alhambra, & Pasadena, California areas! Monrovia CDJR is a neighborhood dealership nestled in the foothills of the Los Angeles Forest area! Easily accessible from all cities within the Riverside, Los Angeles, and Orange Counties. We provide a hometown feel and yet have the advantage of being part of a much larger dealer group who strives to constantly improve, grow and learn to better support the needs of our guests. Browse through our specials and save on certified service.
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1450 S Shamrock Ave

Monrovia, CA

91016

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Showing 1,574 reviews

April 30, 2024

Fred always takes great care of me. Came in for an oil change and it was done before I finished breakfast at the nearby Denny's. More

by Todd L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Biyzael
May 01, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Todd, thanks for taking the time to review your service experience! We're happy Fred got you safely back on the road in a timely manner. We hope you'll continue to choose Monrovia CDJR for all your automotive needs!

April 30, 2024

Anthony helped us out with getting a new car. Definitely recommend this dealership if you’re in the area. More

by Juan.Ugarte125
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Anthony Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Juan, thank you for your positive review and recommendation! We are so appreciative of the opportunity to work with you, and we are glad that Anthony provided you with 5-star service. Wishing you the warmest congratulations on your new vehicle- on behalf of the entire team!

April 29, 2024

Isaac and Tony were just great to work with. Professional, quick and completed before it was promised. More

by hardwooddeckingdeals
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac, Tony
Apr 30, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your positive review! We are happy to hear that Isaac and Tony got your automotive needs efficiently taken care of. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 29, 2024

Promptly greeted upon arrival Service performed on time. Cost was as quoted. Javier Gonzalez was friendly and handled all paperwork efficiently. He focused well on customer service. I will ask for his a More

by jadret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
Apr 30, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave us this positive review! Offering quality and efficient service is so important to us, and we are glad that Javier provided you with nothing less. He will be delighted to know how confident you are in his efforts. We look forward to continue serving you and your automotive needs with our best care in your visits to come!

April 29, 2024

Thank you to Isaac Borquez who was courteous and supportive during my whole experience with Monrovia Jeep. He made a long day comfortable for me. Great customer service and knowledge. More

by GONZRAF13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
Apr 30, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your positive review! We work extremely hard to ensure that our guests are comfortable with their visit, and we are glad that Isaac took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

April 28, 2024

Amables bien servicio los recomiendo estoy feliz con mi compra mi hija compro también y esta feliz More

by auramorales2020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres Rivera
Apr 30, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Gracias por su evaluacion y recomendacion positiva! Siempre es un placer oir buenos comentarios de nuestros clientes y nos complace saber que nuestro equipo le hayan brindado a usted y a su hija un servicio de 5-estrellas! Le deseamos viajes seguros- en parte de todo el equipo!

April 27, 2024

I was charged but was not notified in advance nor given an option to refuse. that . More

by gasket.works
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Servicve
Apr 29, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for bringing this to my attention. We appreciate your concern and we're glad everything was explained to you today to your complete satisfaction. We certainly hope you'll come see us again some day, and wish you safe travels until then. Thanks again for your feedback! Tony Walker Service Manager Monrovia CDJR twalker@monroviacdjr.com

April 27, 2024

I've been having my Jeeps serviced at Monrovia CDJR for years and I always have a good experience. They provide a Lyft to and from my house and keep me posted on when my car is ready via text messages. And More

by bigmackatak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Byzaei
Apr 30, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave us this 5-star review! We are honored that you have continuously confided in us with your automotive needs, and we are so glad that Fred and the team provided you with thorough and efficient service. It is our pleasure to assist you in any way possible. Wishing you the safest of travels until we meet again!

April 25, 2024

Finance advisor was extremely pushy when purchasing vehicle and pressured me into buying things that were not needed such as car jack after telling him multiple times I didn't want it he said I had to More

by kevinhercules1997
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Finance manager
April 25, 2024

Customer service rep was awesome! explained everything, and was very patient with our questions and concerns about our vehicle repair. Thanks! More

by karenleecowan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Han
Apr 26, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Karen, thanks for stopping by to share your 5-star review! We're glad our team addressed your vehicle's repair process with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

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