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Monrovia Chrysler Dodge Jeep Ram
Monrovia, CA
1,583 Reviews
Welcome to Monrovia CDJR!
Monrovia Chrysler Dodge, Jeep, and RAM is a proud provider of New, Used, and Certified-Pre-Owned vehicles in the Duarte, Bradbury, El Monte, West Covina, Alhambra, & Pasadena, California areas!
Monrovia CDJR is a neighborhood dealership nestled in the foothills of the Los Angeles Forest area! Easily accessible from all cities within the Riverside, Los Angeles, and Orange Counties. We provide a hometown feel and yet have the advantage of being part of a much larger dealer group who strives to constantly improve, grow and learn to better support the needs of our guests. Browse through our specials and save on certified service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,583 reviews
November 12, 2023
Mario & Eddie were both awesome in our transactions! ! Monrovia team always takes good care of us! ! Monrovia team always takes good care of us! More
by m.maria1379
Verified Customer
November 11, 2023
Was not able to diagnose the problem and kept my truck for three days and the truck only moved around lunch time. Had an extended warranty and wasn’t given a rental car. The cherry on top was I was not ab for three days and the truck only moved around lunch time. Had an extended warranty and wasn’t given a rental car. The cherry on top was I was not able to bring it in on Friday because that is the tech catch up day. So I had to miss work on Monday to bring in the truck for which they did nothing. If my truck broke down in front of the dealership, I would not bring it here More
by MCMANLEY2013
Employees Worked With
Fred
November 10, 2023
This experience was a pleasure and I’ve purchased a lot of vehicles of all different types over the years. I felt respected, comfortable and well informed by the staff especially Jonathon Montes. Thanks fo of vehicles of all different types over the years. I felt respected, comfortable and well informed by the staff especially Jonathon Montes. Thanks for all your help. More
by ajfrumento7
Employees Worked With
Preston Han, Irvin Vasquez, Jonathan Montez
November 08, 2023
I did not have the best experience on my last visit. I came in with body work that needed to be done. The quotes I received were high, and was relaying information to the service technician via text mes I came in with body work that needed to be done. The quotes I received were high, and was relaying information to the service technician via text message. Initially I had asked to start all of the work, however, upon further review, I noted that I needed to perform one of the work items, and wait on another. I relayed that information via text message via the messaging system. The tech failed to inform me that because the parts were not in stock they were going to hold my car until those parts became available, I needed my car for work, and this did not work, and I was not informed of that. I had to call several times to pick up my car. Then, when I went to pick up my car, I was told I had to pay for the parts in advance that I had asked to hold off on, or they would not release my car. I then asked if I could get a refund for those parts because I had asked to hold off on that particular repair and was told that it was too late. Ultimately, while I am sure the repairs that I need will get done, the service I received, was less than adequate, hard to get a hold of, and unwilling to admit to a mistake, and fix the problem, despite me having screenshots of the text thread, asking to hold off on the one particular repair. I will be attempting to contact the manager of the dealership to attempt to get this corrected. Again, while I’m sure the work would’ve been performed in a satisfactory fashion, the communication was lacking in. The overall service was also lacking. More
by bradford.ortlund
Employees Worked With
Isaac Borquez
