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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.6
1,147 Reviews

1,147 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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March 29, 2024

Isaac was a great help and keep me super informed during the repair of my jeep. You just can't beat great service 🙌🏼 More

by zamoraycarrillo68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac and Fred in service department 5 Stars ⭐️ to both of them
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Mar 29, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are happy to hear that Isaac took great care of you and kept you well informed throughout your visit. Your safety and satisfaction are our utmost priorities. We hope to see you again the next time your Jeep is ready for service!

March 29, 2024

Fred in the service dept met my needs throughly. He explained what wouyld be done and the time frame it would take. He was very helpful. More

by briansoash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Byzaei
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Apr 01, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Brian, thanks for stopping by to share your 5-star review of Fred! We're glad he addressed your vehicle's visit with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

March 28, 2024

Recall notice that was fixed in a very short time. Collision assistance provided helpful and trustworthy information. More

by fraser_dw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Mar 28, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for letting us know our service team did a great job! Making your service visits convenient and thorough are our top priorities. We hope you'll continue to choose Monrovia CDJR for your automotive needs.

March 28, 2024

I really enjoy going to Monrovia Chrysler dodge jeep ram the service was great the dealer was super clean and the restrooms were spotless I love the fact that in the lobby they had games for my kids and we More

by jgmc4ever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
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Mar 28, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for telling us why you liked this service visit! Your satisfaction means a lot to us, and we're pleased you guys enjoyed the accommodations offered by our service department. Please come see us again some day!

March 28, 2024

Best service experience yet with Javier, in six years of taking my vehicle to Monrovia Chrysler. More

by dwsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
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Mar 28, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for the love! We're thrilled you always enjoy working with Javier and the Monrovia CDJR team for your automotive needs. We hope to be of service to you for many more years to come.

March 28, 2024

Staff was easy to talk to understanding helpful I would go back again for my next car More

by garcianj62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience with us. We are so glad that our team took great care of you. It is our pleasure to assist you in any way possible and we wish you the safest of travels until we meet again!

March 27, 2024

Great service as always couldn’t work with a better advisor than Javier! Thank you for your patients on my vehicles. More

by Jacqueline valdez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier advisor
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Mar 27, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your kind review, Jacqueline! We truly appreciate your continued business, and we're glad Javier takes such great care of you and your vehicle. Thank you for making Monrovia CDJR your #1 choice for service!

March 27, 2024

I love this location for its customer service and ease. Every time I have brought my vehicle in for servicing the drop off is super easy, the employees are super nice and helpful, they take care of your ve More

by Zee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Mar 27, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your lovely feedback, Zee! We're pleased you continue to receive the best care and guidance from our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

March 27, 2024

Thank you Wendell for going above and beyond to help me with my Jeep Wrangler.. More

by Sindia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell
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Mar 28, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Sindia, thanks so much for your stellar review of Wendell! Nothing means more to us than your satisfaction, so we're pleased he did everything he could to ensure a great service to your vehicle. Safe travels until next time!

March 26, 2024

Great service from Wendell. Follow-up and worked with extended warranty for coverage on the repairs to my vehicle More

by irene.ruiz6155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell in Service Department
Report | Print
Mar 27, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Irene, thank you for telling us the highlights of your service visit with Wendell! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

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