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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.6
1,147 Reviews

1,147 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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March 19, 2024

My Jeep 4xe needed service and Isaac Borquez was super helpful and prompt. I highly recommend Monrovia CDJR and Isaac More

by Ed4XE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
Mar 19, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for taking a moment to review and recommend Isaac's expertise! We're happy he made sure your Jeep was well taken care of during this visit. We appreciate your business, and look forward to your next appointment!

March 18, 2024

Servicing my vehicle at Monrovia CDJR is always a breeze. Javier is amazing and always tries his best to accommodate my busy schedule. He communicates throughly throughout the service appointment and goes ab More

by mzyeska12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
Mar 19, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

We're glad Javier's efforts always exceed your expectations! Thanks so much for your lovely feedback. Please don't hesitate to let us know when Javier and the Monrovia CDJR can help you again.

March 18, 2024

Service guy excelente comunicación but to long and job still not done waiting on parts More

by bee1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isaac
March 18, 2024

Javier provided excellent customer service and the turnaround time was less than expected! Good job! More

by bernpastorik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
Mar 19, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for taking the time to review your service experience! We're happy Javier got you safely back on the road in a timely manner. We hope you'll continue to choose Monrovia CDJR for all your automotive needs!

March 18, 2024

Needed a quick top off fluids for my truck for a camping trip. Isaac from Monrovia CDJR fulfilled my request and also my vehicle was ready in only a few minutes. Really happy with the service at this CDJR More

by coy1223
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
Mar 19, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your lovely feedback! We're pleased you continue to receive the best care and guidance from Isaac and our amazing team. We wish you many happy memories on your camping trip!

March 18, 2024

Great service as always at Monrovia Chrysler Dodge Jeep Ram. Wendel did a great work communicating the process and helped me get my vehicle back in time. More

by Ethan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier, Wendel
Mar 18, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Ethan, thanks for taking the time to review your service experience! We're happy Wendell handled your visit with great care and got you safely back on the road in a timely manner. We hope you'll continue to choose Monrovia CDJR for all your automotive needs.

March 18, 2024

Isaac Borquez handled my service without issues. This is a stark contrast to my local CDJR dealer in West Covina. Sometimes the extra mile is worth it! Give CDJR in Monrovia a try. More

by av8tormike
Recommend Dealer
Yes
Employees Worked With
Terry Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your trust in our service team! We're happy Isaac provided you with a thorough and informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

March 18, 2024

Isaac on the service team was very professional. He told me how much time they would need to asses my vehicle and then ordered the part, we scheduled, the replacement of warranty parts and everythin More

by scottb12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
Mar 18, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Scott, thank you for sharing positive feedback on Isaac! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what Isaac provided for you. We look forward to your next visit!

March 16, 2024

needs more space on the lot (not sure how that would happen) but everyone is always nice and professional More

by candice.l.graves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
Mar 18, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for the feedback, Candice! We're thrilled you always enjoy working with the Monrovia CDJR team for your automotive needs. We hope to be of service to you for many more years to come!

March 16, 2024

This last service trip was a good one. The communication was good, the customer service was good, and the work itself seems to have gone well, and on-time. More

by stscan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac
Mar 18, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for taking a moment to let us know how helpful you found this visit! We're delighted our team provided you with all the answers and support you needed to make this a positive experience. We're happy to be of service!

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