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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.6
1,145 Reviews

1,145 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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January 25, 2024

Service was good. However, the wait time kind of sucked. It was a Saturday though and the technician wasn't readily available to service my truck. More

by laasu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Wagner
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Jan 26, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Laasu, We are grateful for you leaving us this extraordinary review! We are thrilled to hear that our team took excellent care of you and could provide you with thorough and efficient service. We are so sorry to hear you were not satisfied with the wait time on your vehicle please do not hesitate to give us a call to see how we can meet your satisfaction. Please drive safely and do not hesitate to let us know how we may be of further service to you.

January 24, 2024

Great place to bring your car. They all work fast and get your car running great! More

by Joshua Bretado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Wagner
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Jan 24, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Joshua, thanks for taking a moment to let us know how helpful you found this visit! We're delighted our team provided you with an efficient service visit. We wish you safe travels until we may assist you again.

January 23, 2024

He got my entire service done within an hour on a Saturday morning. Super great guys! More

by hanah.rahrooh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
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Jan 24, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Hanah, thank you for sharing positive feedback! We want all of our guests to be treated to service that is thorough and efficient, so we're happy that's exactly what our team provided for you. We look forward to your next visit!

January 23, 2024

Getting my car into the service system (it was towed in) was easy. The holiday weekend extended the time my car was there. Wendell did a great job and kept me informed of what was being done. More

by mdpayne13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell Wright
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Jan 24, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for stopping by to share your 5-star review of Wendell! We're glad he stayed in communication about your vehicle's progress. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

January 23, 2024

Went in for a oil change was expecting to be there for 3hrs and luckily they were quick was done within a hr or so. love that they offered a ride home but i just walked around More

by PRISCILLAR0KZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
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Jan 24, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for letting us know our service team did a great job! Making your service visits convenient and accommodating are our top priorities. We hope to do the same at your next visit!

January 21, 2024

I had a positive experience in the purchase of my vehicle. Those I worked with were professional and helpful. More

by hatchje
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noel Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salvador Tovar
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Jan 22, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your positive review! We sincerely appreciate your assessment of our dealership, and we hope that you'll think of us the next time you have any automotive or Jeep needs. Safe travels until we get to work with you again some day!

January 21, 2024

Muy buen servicio excelente porsonal , solucionan el problema lo mas pronto posible y con amabilidad. More

by urielvaka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
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Jan 22, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Gracias por su evaluación positiva! Su seguridad y satisfacción son nuestras principales prioridades y nos alegra que nuestro equipo le haya brindado un servicio de primer nivel. Por favor no dude en llamarnos si alguna vez tiene mas preguntas o inquietudes.

January 20, 2024

Mr Wright was very pleasant and explained everything to me with my trucks needs. Trusk was done by when he promised. Great experience 👍 More

by R.Flores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell Wright
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Jan 22, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for stopping by to share your awesome review of Wendell! We're glad he addressed your truck's repair process with lots of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

January 20, 2024

Isaac was very professional and assisted me with any questions I had. Will be coming back for maintenance related work. More

by jamesmartin75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
Report | Print
Jan 22, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for letting us know how satisfied you were with Isaac's assistance! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as helpful!

January 20, 2024

They are so helpful and took them 5 minutes to take my car for oil change More

by rayco57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Han
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Jan 22, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for letting us know our service team did a great job! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next visit!

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