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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.6
1,145 Reviews

1,145 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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December 27, 2023

Dropped off my truck for the 30k scheduled maintenance and Isaac checked me in right away. Continue to be satisfied with the excellent customer service and responsiveness of your service advisor! More

by capodaca0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
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Dec 28, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for telling us why you like working with Isaac! Your satisfaction means the world to us, and we're pleased he continues to be a reliable resource for your service needs. We look forward to ensuring more high quality service at your next appointment!

December 27, 2023

Amazing staff and service! Highly recommend this dealership and location. They have high standards, go above and beyond to ensure the customer has the best care, communication More

by ravenseabrook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
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Dec 28, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much! We're delighted the value of our team's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

December 24, 2023

Amazing service. Everything done quickly and very well. Worked with me on price. Thank you!! More

by boris.shcharansky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Widell
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Dec 28, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for the opportunity to serve you! We're pleased you received the best care and guidance from our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

December 24, 2023

Every was very good especial Javier The rent department was very good Happy with my jeep More

by Yesikapb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
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Dec 28, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

We're delighted to hear that! Thank you for letting us know how pleased you were with Javier our efficient team. We wish you pleasant travels until we may be of service to you again!

December 24, 2023

Excellent service, couldn’t ask for a better experience, it’s like family a family here! More

by jacobwestberg41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario
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Dec 28, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Jacob, thanks for taking a moment to let us know how helpful you found this visit! We're delighted our team provided you with all the answers you needed to make this a positive experience. We hope you won't hesitate to give us a call the next time our team can assist with your automotive needs.

December 22, 2023

Got attended quick. Got notified the same day what was the issue. On time and good communication. More

by dguillermo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh.
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Dec 22, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

We are so glad that our team got your automotive needs swiftly resolved. Your safety and satisfaction are our utmost priorities. We thank you for your positive review and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with!

December 22, 2023

Everyone we came into contact with at Monrovia CDJR was awesome!!! They will be highly recommended!! More

by jtirona730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Issac in service was excellent as well
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Dec 28, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your positive review! We sincerely appreciate your assessment of our dealership, and we hope that you'll think of us the next time you have any automotive needs. Safe travels this holiday season!

December 21, 2023

Josh was great and so helpful, answered all my questions. He ordered me a car to take me to an appointment while my Jeep was getting serviced and had the car pick me up. This makes this service so much easie More

by sallyr88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Dec 21, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for telling us why you liked this service visit! Your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by Josh and our service department. We hope you'll continue to make Monrovia CDJR your first choice for service!

December 21, 2023

Friendly service advisor, quick oil change and tire rotation with a 20%coupon looking to buy a jeep but the mark ups are ubsurd More

by gregmunoz88.gm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Dec 21, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Greg, thanks for taking the time to review your service experience! We're happy our team handled your visit with great care and diligence to get you safely back on the road in a timely manner. We hope you'll continue to choose Monrovia CDJR for all your automotive needs!

December 21, 2023

Issac was fantastic, he updated me if things or timelines changed. He was easy to understand and explained everything clearly More

by HERNANDEZJ11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac
Report | Print
Dec 22, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience with us! Offering thorough and efficient service is so important to us, and we are glad that Isaac provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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