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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.6
1,146 Reviews

1,146 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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December 08, 2023

Wendell Wright is an amazing service advisor. Very helpful, my jeep was right on time. More

by Richard Jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Dec 09, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for taking the time to share some highlights of your service visit, Richard! We're happy Wendell made sure this was an exceptional experience. We wish you the safest of travels until we see you again!

December 07, 2023

Very friendly and fast service! Quickly provided me with a ride to and from my house when I brought my Jeep in to be serviced. More

by 1952blynch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh, Service Department
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Dec 08, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for telling us why you liked this service visit! We're pleased you enjoyed the accommodations offered by our service department. We hope you'll continue to make Monrovia CDJR your first choice for Jeep service!

December 06, 2023

This dealership and their services managers always take great care of me! Super communicative and really work with you for the best outcome. More

by christinesgonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
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Dec 07, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Christine, Thank you for your 5-star rating! We are honored by your continued business, and we are so glad that our team consistently provides you with the quality care that you deserve. It is our pleasure to assist you in any way possible. Wishing you the safest of travels until we meet again!

December 06, 2023

Lost my registration to my vehicle, recall part not available for 5 months, car washed 2 Days prior to pickup so it was dirty due to road dust. More

by ngccom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua
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December 06, 2023

Exceptional dealership. Isaac was very courteous, professional, and knowledgeable. He explain everything and got me out of there quickly. My car was serviced in a timely More

by michael@first-kings.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
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Dec 07, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your positive review and recommendation! Providing quality and efficient service is so important to us, and we are glad that Isaac's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

December 05, 2023

It is always a pleasure to work with Wendell. I will be sure to use your establishment. More

by judinuccio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell
Report | Print
Dec 07, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We are overjoyed that Wendell consistently provides you with top-notch service, and he and the team will certainly continue to provide you with nothing less. Wishing you the safest of travels until we meet again!

December 05, 2023

Took my vehicle for diagnostic they made the repairs in a timely manner and inspected all the concerns that I mentioned. Just wish it had a bigger parking area. More

by George-
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
Report | Print
Dec 07, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

George, We appreciate your time and feedback. We are happy to hear that our team could get your automotive needs swiftly resolved. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

December 05, 2023

Very professional staff. Felt very welcoming. Javier took very good care off my service and fast. More

by diazeric_21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier González
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Dec 07, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Offering quality and efficient service is so important to us, and we are glad that Javier provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Thank you and safe travels!

December 05, 2023

Excellent customer service and car service. Wendell knows his stuff. Will be back for maintenance. Also great cars especially DEMON 170s on showroom. Wayyy better than CDJR DTLA More

by davidcanenguez24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Tobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wendell
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Dec 07, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

David, Thank you for sharing your positive experience with us. Providing 5-star service is so important to us, and we are glad that Wendell's efforts could meet your satisfaction. We look forward to continue providing you and your vehicle with our best care in your visits to come!

December 04, 2023

Friendly staff, quick turnaround of the service. Hassle free drop-off and appointment setting experience More

by rudyhayek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
Report | Print
Dec 04, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much, Rudy! We're delighted the value of our team's efficiency and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

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