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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.6
1,150 Reviews

1,150 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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November 26, 2023

I took my Jeep to get serviced without an appointment and Wendall Wright came out to greet me. He was very professional and friendly. He had my car serviced and ready to go within the hour. More

by stephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendall Wright
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Nov 29, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Stephanie, Thank you very much for leaving Wendell this superb review! We are glad to hear that Wendell took great care of you and your automotive needs. We are happy to know that he was very professional and friendly. We hope to see you again the next time your vehicle needs service.

November 26, 2023

Fred did an incredible job inspecting the car and addressing all of the details thoroughly, including the recalls. He made sure to call me with updates and pushed to get the services completed the fo More

by MM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred in Service Dept
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Nov 29, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

MM, Providing thorough and efficient service is so important to us here at Monrovia Chrysler Dodge Jeep Ram and we are glad that Fred's efforts could meet your satisfaction! We are thrilled to know that he made sure to call you with updates on your vehicle. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

November 26, 2023

i like how you guys gave us a ride there and back to the shop and back to my house. You guys also have outgoing customer service More

by mpo04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Tobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noel Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hansel Enciso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Curiel, Irvin Vasquez, Eddie Gonzalez, Bryan Banquells, Cristian Moreno
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Nov 29, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

We are grateful for you leaving us this terrific review! We are thrilled to hear that our team took excellent care of you and could provide you with quality and efficient service. We are pleased to know that they gave you a ride back home and back to the dealership when your vehicle was done being serviced. Please drive safely and do not hesitate to let us know how we may be of further service to you.

November 25, 2023

Izzac B. Was a great help, I live in Las Vegas, (Raiders) I gave him a call inbound from Vegas, without hesitating he advised me to take my 2022 Bighorn in an More

by 1k9man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
Report | Print
Nov 29, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Providing quality and efficient service is so important to us here at Monrovia Chrysler Dodge Jeep Ram and we are glad that Isaac's efforts could meet your satisfaction! We are thrilled to know that he got you to your game just in time. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

November 25, 2023

Issac and Fred consistently deliver knowledgeable, timely, friendly service. Also, MCDJR delivers solid value. I'm a very satisfied customer. More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred; Issac
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Nov 29, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

John, We are grateful for you leaving Isaac and Fred this fantastic review! We are thrilled to hear that they took excellent care of you and could get your automotive needs taken care of in a timely manner. We are pleased to know that they were knowledgeable and friendly. We hope to see you again the next time your vehicle needs service.

November 25, 2023

It is a wonderful place to go when you have a need to get your car repaired. Wendell is amazing. He has excellent customer service skills. More

by elladennen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell
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Nov 29, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Elladennen, Thank you so much for leaving Wendell this stunning review and recommendation! We are glad to hear that Wendell took excellent care of you and your automotive needs. We are happy to know that he made sure your vehicle was taken care of and that you had a wonderful experience here at Monrovia Chrysler Dodge Jeep Ram. We look forward to continue serving you and your future automotive needs for many years to come.

November 22, 2023

Issac is a grate adviser very helpful straight forward and easy to get a hold of More

by victorgonzalez6395
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac
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Nov 22, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your kind review, Victor! We truly appreciate your continued business, and we're glad Isaac has always taken such great care of you and your vehicle. Thank you for making Monrovia CDJR your #1 choice for service!

November 21, 2023

Been coming here for awhile, last visit went well. Service Advisor Fred kept we well informed of progress and repair done as promised. More

by Bunky1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred B
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Nov 22, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you, Bunky1! We're pleased you had another great service experience with us, and that Fred made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

November 20, 2023

Javier Gonzalez and everyone at the dealership were helpful and friendly. They took care of my car in a timely manner. It was a great experience. More

by nancy.17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
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Nov 20, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for letting us know how satisfied you were with Javier's assistance, Nancy! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as awesome!

November 20, 2023

My service advisor was amazing, he always kept me updated, and made me feel like family. More

by jmolina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell
Report | Print
Nov 20, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for your thoughtful feedback! We're happy your advisor handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

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