Earlier today I stopped in to the Montgomery Lincoln dealership on Montgomery Road in Cincinnati. The first thing I found was that there is literally nowhere for customers to park while visiting this dealership. After circling the lot twice, we (my wife and I) finally parked in a spot marked for "Service Department only".
Next we walked the lot to look at the Lincoln Continental (which is what brought me to this dealership in the first place). After looking at two or three outside, we walked into the showroom to see what was available inside, and to find a Sales Representative. We circled the showroom, got in and out of several cars (at least 3 or 4), used the rest room and then stood and waited for someone to acknowledge we were even there. 10-minutes elapsed when another man entered the showroom, was greeted by a Sales Rep helping another couple at his desk, and was ushered to meet another Sales Rep for immediate service.
My wife and I just looked at each other incredulously wondering..."did that just happen???" We rounded up our son (who was also with us) headed back to the parking lot and drove away to the Cadillac dealership down the street. I guess Montgomery Lincoln can afford not to sell a $50,000 Lincoln Continental today...or any other day....as we won't shop here, nor recommend this dealership ever again!
Mike & Denise from Loveland, Ohio