Montgomeryville Acura
Montgomeryville, PA
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Robert Marchese - great job on new Acura MDX Advance We traded from a 2016 MDX Techno to a 2017 MDX Advance. We didn't have much time to confirm the deal and Robert was most efficient and most professio We traded from a 2016 MDX Techno to a 2017 MDX Advance. We didn't have much time to confirm the deal and Robert was most efficient and most professional in getting us to where we needed to be. He also handled the additional accessories we wanted, and followed up well with a couple of minor fixes to the car. We also had great experiences with Garrett in Finance, and with Brian Grimason in Service. Thank you to the whole Acura team for making our Purchase experience so efficient and enjoyable. More
A great experience! Robert was excellent when explaining the features of the MDX. He has a professional, friendly manner which makes the experience enjoyable. Garret is Robert was excellent when explaining the features of the MDX. He has a professional, friendly manner which makes the experience enjoyable. Garret is also a pleasure to work with while finalizing the finances. I have always been pleased with this dealership for sales and service. I keep going back!!! More
Gerry was great. Gerry was very attentive to our needs. We received great service and a great deal. The lease process was seamless and professional. No pressure to Gerry was very attentive to our needs. We received great service and a great deal. The lease process was seamless and professional. No pressure to buy additional services. More
A Great Car Buying Experience! Neil Hewitt made my purchase of my 2018 TLX super easy and comfortable. From my first driving experience to the purchase, he made it a great experienc Neil Hewitt made my purchase of my 2018 TLX super easy and comfortable. From my first driving experience to the purchase, he made it a great experience. Hope the service is as easy. Thanks, Neil! More
A Great Experience! Glenn was an excellent representative of both the dealership and the vehicle. He was forthcoming with information on the vehicle and responsive to al Glenn was an excellent representative of both the dealership and the vehicle. He was forthcoming with information on the vehicle and responsive to all my questions and concerns. More
Excellent Sales Service from Frank Bennett Frank Bennett was an excellent sales person to achieve our goal and purchase of a new 2016 RDX. He was understanding and gave us the utmost attention Frank Bennett was an excellent sales person to achieve our goal and purchase of a new 2016 RDX. He was understanding and gave us the utmost attention during our visit. He is a Sales Person to be recognized by Acura. More
POOR CUSTOMER SERVICE I visited Acura Montgomeryville for an oil change. When I walked in I was not greeted by staff. When my car was ready I noticed they washed it, but di I visited Acura Montgomeryville for an oil change. When I walked in I was not greeted by staff. When my car was ready I noticed they washed it, but didn't dry it off so there were water stains all over. My vehicle is black so it was really noticeable. I asked Jay Hearn why my vehicle wasn't properly dried off. He replied they don't do that. I told him I usually go to Acura of Ardmore and they have staff to wipe the vehicles dry. He responded "we're not affiliated with them." I told him that is poor customer service and I will never bring my car back to this location! More
No Nonsense and helpful They provided good information about vehicles and financing. Followed up. Provided fair offers. And did not push too hard to up-sell me on items I did They provided good information about vehicles and financing. Followed up. Provided fair offers. And did not push too hard to up-sell me on items I did not want. More
Used car Purchased a certified used car from Tom Massi, best choice I could have made. It was a pleasure working with him, no pressure and the vehicle I purcha Purchased a certified used car from Tom Massi, best choice I could have made. It was a pleasure working with him, no pressure and the vehicle I purchased, an Acura RDX has been a dream. I told him the other day that I love the car. Also my service adviser Brian Grissom is also the best. I have nothing but positive experiences with Montgomeryville Acura and there personnel More
Great Dealership This is my second MDX that I have purchased through Frank and Montgomeryville Acura. He makes the arduous process so much easier. I wouldn't go anyw This is my second MDX that I have purchased through Frank and Montgomeryville Acura. He makes the arduous process so much easier. I wouldn't go anywhere else. Simply the best!! More

