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Montrose Ford
Fairlawn , OH
695 Reviews
Montrose Ford of Fairlawn features a complete selection of new Ford vehicles, parts and accessories and an extensive inventory of pre-owned vehicles including Certified Pre-Owned Fords. With an award-winning service department, on-site collision center and fleet department, Montrose Ford of Fairlawn is proud to serve the Fairlawn, Akron, Wadsworth, Medina, Copley and surrounding communities. Montrose Ford of Fairlawn has partnered with multiple local and national lenders to offer a complete array of financing and insurance solutions to meet today’s challenges. A proud member of the Montrose Auto Group featuring 11 brands at 10 locations, Montrose Ford of Fairlawn is actively involved with local and regional charities and goodwill organizations.
We are family owned and operated and have proudly been in business since 1983. Michael W. Thompson, CEO & President of the Montrose Auto Group, is a Vietnam Veteran who proudly served our country. Mr. Thompson and the Montrose Auto Group make every effort to support our military and veterans alike. In fact, nearly 20% of our employees are veterans.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 695 reviews
Verified Customer
January 20, 2026
Chris was amazing! I knew my car was in the right hands. Excellent communication! Personal service. Car is in great shape after their repairs. I knew my car was in the right hands. Excellent communication! Personal service. Car is in great shape after their repairs. More
by Johnacasper@gmail.com
Employees Worked With
January 18, 2026
Great people great service great experience — will definitely return also they have a great and vast inventory definitely return also they have a great and vast inventory More
by LEROOFING
January 18, 2026
Service Representative was very professional and respectful of my property. It was very comfortable in the lobby with.a nice hot coffee ... respectful of my property. It was very comfortable in the lobby with.a nice hot coffee ... More
by MAGNUM984
Employees Worked With
January 15, 2026
They were fast and efficient. Extremely friendly and went out of their way to help us with a repair to our emissions system. We just moved here and weren't sure where to take our Extremely friendly and went out of their way to help us with a repair to our emissions system. We just moved here and weren't sure where to take our car. We don't regret the decision to try Montrose Ford. Highly recommend them. Andre Harris helped us and continued to check with us for any needs we might have to make our wait tolerable. Thank you so much Andre. More
by Jillwey615
Employees Worked With
AndreHarris
January 14, 2026
It's always been great. Mike and the desk staff were all friendly and efficient. This is my go-to body shop. Results are top-notch. Mike and the desk staff were all friendly and efficient. This is my go-to body shop. Results are top-notch. More
by Bus-rock2
Employees Worked With
Mike Kopczyk
