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Montrose Ford

Fairlawn , OH

Overview
Employees
Reviews
Vehicles
4.7
864 Reviews
Montrose Ford of Fairlawn features a complete selection of new Ford vehicles, parts and accessories and an extensive inventory of pre-owned vehicles including Certified Pre-Owned Fords. With an award-winning service department, on-site collision center and fleet department, Montrose Ford of Fairlawn is proud to serve the Fairlawn, Akron, Wadsworth, Medina, Copley and surrounding communities. Montrose Ford of Fairlawn has partnered with multiple local and national lenders to offer a complete array of financing and insurance solutions to meet today’s challenges. A proud member of the Montrose Auto Group featuring 11 brands at 10 locations, Montrose Ford of Fairlawn is actively involved with local and regional charities and goodwill organizations. We are family owned and operated and have proudly been in business since 1983. Michael W. Thompson, CEO & President of the Montrose Auto Group, is a Vietnam Veteran who proudly served our country. Mr. Thompson and the Montrose Auto Group make every effort to support our military and veterans alike. In fact, nearly 20% of our employees are veterans.
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3960 Medina Rd

Fairlawn , OH

44333

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Showing 864 reviews

June 26, 2026

I never had any problems all concerned was brought up and explain in advance! Thanks More

by BENSON9739
Recommend Dealer
Yes
Employees Worked With
Rick
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June 26, 2026

I’ve purchased 4 vehicles in the past 8 years from Montrose Ford and always have a great experience. More

by brandon@newmarketfa.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2026 -

Montrose Ford responded

We’re honored to have welcomed you back for four purchases over the past eight years. It’s great to know your new Ford Expedition Max has delivered another outstanding experience. We’re here for you when you need us again. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

June 26, 2026

My first thought as I pulled up was they have a nice large stock of vehicles. Once inside I was greeted with friendly faces. Matt Stringer was very helpful in picking out and getting the best deal poss More

by CSROGERSOH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Spelich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Springer
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Jun 26, 2026 -

Montrose Ford responded

It’s great to hear you appreciated our wide selection of Ford vehicles and the friendly welcome you received. We’re glad Marcus took the time to guide you through the technology features and ensure you felt confident with your new Ford. Enjoy the journey ahead and let us know if we can help again. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

June 26, 2026

I have been servicing my Ford Escape there for 5 years now. I know I am in good hands with Rick. More

by SUSANL8503
Recommend Dealer
Yes
Employees Worked With
Rick always takes care of me. He is the best. He is truly an asset for your team. Thank you.
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Jun 26, 2026 -

Montrose Ford responded

Thank you for entrusting your Ford Escape to us for the past five years. We’re delighted to hear you feel confident in the care our team provides. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

June 26, 2026

Excellent service, friendly staff, and a smooth experience from start to finish. Highly recommend this dealership!" More

by DRADUKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Snyder
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Jun 26, 2026 -

Montrose Ford responded

Thanks for recommending our service! We’re glad our team delivered friendly and efficient care from start to finish. We appreciate your trust in Ford and look forward to taking care of your vehicle again. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

June 25, 2026

Trevor was so pleasant to work with. He was extremely kind. Would recommend him to everyone. More

by STACYVAYDA
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Trevor mobile service
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Jun 26, 2026 -

Montrose Ford responded

It’s wonderful to hear you had a pleasant experience with our service team while working on your Lincoln MKC. We’re delighted our staff provided such kind and attentive support. Thank you for recommending us to others. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

June 25, 2026

I would never choose any other car dealership. You always do goo work and treat customers right. More

by dtrain57lg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Yacobucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nageotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2026 -

Montrose Ford responded

We appreciate your loyalty and are glad our team could deliver on treating you right. It’s wonderful to know you’re pleased with your Jeep experience. Whenever you need anything, we’re here to help. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

June 24, 2026

Comfortable waiting area with coffee,water and snacks. Service was great with actual video of your vehicle's issue. More

by rebecca.vajda001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jun 24, 2026 -

Montrose Ford responded

We’re glad the refreshments in our waiting area helped make your visit comfortable. Providing a video walkthrough of your Ford Bronco’s issue lets you see exactly what’s happening under the hood. Please let us know if there’s anything else we can do for you. Thanks for the great review! And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

June 24, 2026

They are great! ! Josh was prompt and courteous and kept my wife informed the entire time of the progress of the work. They were great to work with. More

by mstringer2
Recommend Dealer
Yes
Employees Worked With
Josh
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Jun 24, 2026 -

mstringer2 responded

Thank you for your positive review.

Jun 26, 2026 -

Montrose Ford responded

Thank you so much for taking the time to share your feedback with us. Josh and our team are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! And remember, you’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

June 24, 2026

Appreciated the dealership picking up & returning my truck, have only one vehicle. Service department is great. More

by CJMMHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
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Jun 24, 2026 -

Montrose Ford responded

It’s great our pickup and return service made maintaining your Ford F-250 more convenient. Our service department will be thrilled by your feedback. Thanks for trusting us with your vehicle. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

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