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Montrose Ford

Fairlawn , OH

Overview
Employees
Reviews
Vehicles
4.7
828 Reviews
Montrose Ford of Fairlawn features a complete selection of new Ford vehicles, parts and accessories and an extensive inventory of pre-owned vehicles including Certified Pre-Owned Fords. With an award-winning service department, on-site collision center and fleet department, Montrose Ford of Fairlawn is proud to serve the Fairlawn, Akron, Wadsworth, Medina, Copley and surrounding communities. Montrose Ford of Fairlawn has partnered with multiple local and national lenders to offer a complete array of financing and insurance solutions to meet today’s challenges. A proud member of the Montrose Auto Group featuring 11 brands at 10 locations, Montrose Ford of Fairlawn is actively involved with local and regional charities and goodwill organizations. We are family owned and operated and have proudly been in business since 1983. Michael W. Thompson, CEO & President of the Montrose Auto Group, is a Vietnam Veteran who proudly served our country. Mr. Thompson and the Montrose Auto Group make every effort to support our military and veterans alike. In fact, nearly 20% of our employees are veterans.
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3960 Medina Rd

Fairlawn , OH

44333

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Showing 828 reviews

June 04, 2026

I worked with John Nageotte on purchasing my new Mach-E he Is a great sales rep I would recommend him a thousand percent very professional and respectful he made my experience very easy and welcoming More

by paynepf1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Nageotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2026 -

Montrose Ford responded

Thank you for sharing your experience working with John. We’re delighted your Ford Mustang Mach-E purchase was smooth and welcoming. Feel free to reach out anytime if you have questions about your Mach-E. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

June 04, 2026

Great experience! Car buying can be a daunting task, but this time it was smooth and easy. More

by MAMAMIDS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Yacobucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2026 -

Montrose Ford responded

Thank you for sharing your feedback. We’re thrilled your Ford F-150 purchase was smooth and easy. Mark is here to help with any questions as you enjoy your new truck. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

June 03, 2026

Loved working with Sid! It was a smooth process and everyone was professional and friendly. More

by heidi.wallace
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sid Dowd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2026 -

Montrose Ford responded

Sid and our team are pleased you found the process smooth and welcoming. It’s great that you felt supported by everyone’s professionalism and friendliness. Enjoy your Audi A5 and feel free to reach out if any questions arise. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

June 03, 2026

I'm mobile I'm mobile and thankful a dealership is putting survivors back in the market More

by hfieldservices
Recommend Dealer
Yes
Employees Worked With
Tommy
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Jun 03, 2026 -

Montrose Ford responded

It’s great to hear your Ford F-350 is giving you the mobility you need. Thank you for letting us support survivors in finding dependable transportation. Enjoy every mile. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

June 03, 2026

Patrick is very helpful and takes the time to explain everything to you. I would recommend him to anyone. More

by ag690
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2026 -

Montrose Ford responded

It’s great to hear that Patrick could take the time to walk you through every detail of your new Ford Bronco Sport. We appreciate your recommendation and hope you enjoy the adventures ahead. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

June 03, 2026

Professionalism and courtesy from the entire team. The financial and paperwork was very easy to navigate through. More

by beachbums5259
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Nageotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2026 -

Montrose Ford responded

Thank you for highlighting our team’s professionalism and courtesy during your Ford F-150 Hybrid purchase. We’re glad the financing and paperwork process was smooth and easy to navigate. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

June 02, 2026

Fast easy friendly Super reliable fast easy and friendly I would recommend to everyone i know More

by dorcocody
Recommend Dealer
Yes
Employees Worked With
Matthew Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Mills
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Jun 02, 2026 -

Montrose Ford responded

We appreciate you highlighting our fast, easy, and friendly service. It’s great to hear your Ford Edge has been so reliable, and thank you for recommending us to everyone you know. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

June 02, 2026

I dropped off my car to complete a recall. I was sad to learn that they did not complete the recall, supposedly due to our reflector panel mount issue. I took the car to a different dealer and More

by TChanel98
Service Communication
Recommend Dealer
No
Employees Worked With
Service Tech
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June 01, 2026

Video that was sent was clear and precise. I had a 2016 f150 in for a timing job awhile ago. I wish there could have been a video for that job. There is some uncertainty I have regarding that More

by jimcorrigall
Recommend Dealer
Yes
Employees Worked With
Richard Thurmer
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Jun 01, 2026 -

Montrose Ford responded

It’s great to hear the video for your Edge was clear and precise. We regret not having sent a video for your F-150 timing service, and we’re available to answer any questions about that work. Thank you for the 5-star review. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

May 31, 2026

Nick El Faye did an outstanding job in finding the truck I wanted and was a pleasure to work with throughout the entire process. We have already recommended Nick and Montrose Ford to our next door neighbor More

by J. Hare
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nick El Faye
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2026 -

Montrose Ford responded

It’s wonderful to hear that Nick was able to find the exact Ford F-150 you wanted and made the process so smooth. We appreciate your recommendation to your neighbor. Congratulations on your new truck and thank you for sharing your experience! And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

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