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Montrose Ford
Fairlawn , OH
713 Reviews
Montrose Ford of Fairlawn features a complete selection of new Ford vehicles, parts and accessories and an extensive inventory of pre-owned vehicles including Certified Pre-Owned Fords. With an award-winning service department, on-site collision center and fleet department, Montrose Ford of Fairlawn is proud to serve the Fairlawn, Akron, Wadsworth, Medina, Copley and surrounding communities. Montrose Ford of Fairlawn has partnered with multiple local and national lenders to offer a complete array of financing and insurance solutions to meet today’s challenges. A proud member of the Montrose Auto Group featuring 11 brands at 10 locations, Montrose Ford of Fairlawn is actively involved with local and regional charities and goodwill organizations.
We are family owned and operated and have proudly been in business since 1983. Michael W. Thompson, CEO & President of the Montrose Auto Group, is a Vietnam Veteran who proudly served our country. Mr. Thompson and the Montrose Auto Group make every effort to support our military and veterans alike. In fact, nearly 20% of our employees are veterans.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 713 reviews
February 17, 2026
I have been using Montrose Ford for service since 2020. They always provide me with excellent service. They even take me to work and deliver my car back to me after servicing it. I have developed trust They always provide me with excellent service. They even take me to work and deliver my car back to me after servicing it. I have developed trust in them throughout the years and will continue using them to service my vehicle. More
by SUSANL8503
Verified CustomerEmployees Worked With
Rick in the service department is awesome.
February 13, 2026
Absolutely the best car purchasing experience we have ever had. Marcus and Matt took care of anything and everything that needed to be done. From start to finish we never felt pushed to make a decision ever had. Marcus and Matt took care of anything and everything that needed to be done. From start to finish we never felt pushed to make a decision we were not ready for. Cannot say enough good things about the staff at Montrose Ford. More
by Jjclay2003
Employees Worked With
Marcus
February 12, 2026
Wonderful, friendly staff! The entire sales staff and management that helped us listened to our needs and found a great new vehicle for us. The entire sales staff and management that helped us listened to our needs and found a great new vehicle for us. More
by jkfrushour
Employees Worked With
Other Employees :
Matt Stringer, John Nageotte, Drew
February 05, 2026
John Nageotte was great to work with on my new vehicle purchase. I would highly recommend contacting him for your next vehicle purchase! Matt Stringer was also very helpful and good to work with along wit purchase. I would highly recommend contacting him for your next vehicle purchase! Matt Stringer was also very helpful and good to work with along with Jessica Tekavec in finance as she made the final part of the transaction smooth and informative. More
by Drew0628
Employees Worked With
John Nageotte, Matt Stringer, Jessica Tekavec
February 01, 2026
Definitely owned up to your televised recorded public media Commercials Montrose FORD is F= friendly. O= organized, R= responsible D= Deslership media Commercials Montrose FORD is F= friendly. O= organized, R= responsible D= Deslership More
by powellmichele5
Employees Worked With
Your mechanic Mr. Rick Thurmer. And I must say I was very pleased prior to the actual repairs. Rick was the 1st and Only mechanic whom I had correspondences with. i considered
that a + and that being the reason for me to agree upon the terms of pricing
February 01, 2026
The Service Team and Receptionist Clerk's are all Awesome. An important factor for me whenever I have to conduct a business matter, is the communication between myself and the representatives. I can Awesome. An important factor for me whenever I have to conduct a business matter, is the communication between myself and the representatives. I can honestly say the Montrose Ford team members are Awesome. More
by DaStork19
Employees Worked With
Rick Thurmer
