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Montrose Ford

Fairlawn , OH

Overview
Reviews
4.8
547 Reviews
Call Dealership (234) 365-2010
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3960 Medina Rd

Fairlawn , OH

44333

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Showing 547 reviews

June 12, 2025

Do NOT use their service center! They have been servicing my wife’s lease and failed to mention that it needed an alignment. 24,000 miles on the car and they just told us today that More

by David.conner22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Thompson
Report | Print
March 30, 2025

Matt was outstanding! Straightforward. Gave us an out-the-door price and stuck too it without pressure to add the other layers that most do. Lived out of state so it was a More

by cindykay85
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matthew Mills
Report | Print
November 06, 2024

I was very happy with Montrose Ford, Akron, Ohio. The staff and my salesman were all great to work with. I feel they gave me a very fair market value on my trade in and also gave me a great price o More

by James
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex, used car manager, John Thompson
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Nov 06, 2024 -

Montrose Ford responded

James, we're delighted to hear you had a great experience with our team at Montrose Ford of Fairlawn! Thank you for your kind words and we look forward to assisting you again in the future. Until then, take care and enjoy your new vehicle!

Nov 07, 2024 -

James responded

I have to give credit to John Neogette, he was a great guy and has taken up a lot of his time to help me get acclimated to all the bells, whistles and electronics on my car. I couldn't have done it with him. Jim

October 30, 2024

Very professional and friendly, they had my car completed in half the time that was quoted More

by Regina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre in the service dept
Report | Print
Oct 31, 2024 -

Montrose Ford responded

Thank you, Regina! We look forward to seeing you again! - Montrose Ford of Fairlawn

October 29, 2024

VERY EFFICIENT ALLLLLLWAYS TAKE CARE OF ME VERY POLITE AND PRECISE I AM VERRRRRY GRATEFUL AND THANKFUL More

by Wendybolding21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vinny Maculaitis, John Thompson
Report | Print
Oct 29, 2024 -

Montrose Ford responded

Wendy, thank you for being a Montrose Ford of Fairlawn customer! It's our privilege to serve you and we look forward to continuing to do so in the future. Take care!

October 23, 2024

I am very happy with my transaction as well as my salesman Alex. I will recommend theMontrose dealership and Alex to my friends and family. It was a great experience and I am very pleased. More

by michaelmasterson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Oct 23, 2024 -

Montrose Ford responded

Michael, we're delighted to hear that Alex and the Montrose Ford of Fairlawn team provided you with a great experience. Thank you for recommending us to your friends and family!

October 10, 2024

Montrose Ford in Fairlawn has given me good service on my Lincoln Continental for years, and I appreciate them. More

by jon.surprise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre
Report | Print
Oct 10, 2024 -

Montrose Ford responded

Jon, thank you for trusting the Montrose Ford of Fairlawn team with the care of your continental! We're grateful for all your support over the years and look forward to serving you for many more!

October 09, 2024

Really good dealership. Great service, and great sales staff. Close to home, and provide whatever you need More

by Kevin.badner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Mills
Report | Print
Oct 09, 2024 -

Montrose Ford responded

Hi Kevin, thank you for sharing your excellent review! We're happy to have you as a loyal customer at Montrose Ford of Fairlawn!

October 06, 2024

We had repair done on car and Wallace was excellent on keeping us up to date with progress More

by dcsiszar63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wallace
Report | Print
Oct 07, 2024 -

Montrose Ford responded

We're so glad to hear it! Thank you for rating us five stars! – Montrose Ford of Fairlawn

October 05, 2024

When I need to service my vehicle, Andre is always accommodating and makes the process easy. Keeps you informed along the way and I appreciate him so much. More

by Marta428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre
Report | Print
Oct 07, 2024 -

Montrose Ford responded

We're delighted to hear that Andre has been accommodating and informative during your visits at Montrose Ford of Fairlawn. Thank you for sharing this positive feedback, and we look forward to assisting you again next time!

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