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Montrose Ford

Fairlawn , OH

Overview
Reviews
4.8
547 Reviews
Call Dealership (234) 365-2010
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3960 Medina Rd

Fairlawn , OH

44333

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Showing 547 reviews

August 29, 2023

Every one was very helpful and I felt as if I was with friends and family trying their best to help my wife and I Thank you so much More

by Alan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lynn Gullicks, Joe Dyer, Calvin Jackson, Jessica “Jess” Bradford, Mike Patton
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Aug 30, 2023 -

Montrose Ford responded

Hey Alan, thank you for the positive review! We're happy to know that our team at Montrose Ford of Fairlawn made you and your wife feel like family. We'll see you next time! Enjoy your new ride!

August 24, 2023

I always get great service. Csr is well taken care of. Andre is very personable. Waiting area is comfortable and the coffee is good More

by Dreajeanbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Aug 25, 2023 -

Montrose Ford responded

Thank you for the 5-star rating! We're happy to know you've had consistently good service at Montrose Ford of Fairlawn and that Andre has been helpful. We'll see you next time! Safe travels!

August 23, 2023

Andre Harris is exceptional, your maintenance group is great. Customer service is excellent. I drive from Canton Ohio just to go to Fairlawn to Montrose Ford. More

by Cerminarop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Aug 23, 2023 -

Montrose Ford responded

We're delighted to know that Andre and our maintenance team have provided you with excellent service! It's great to see customers like yourself traveling the distance for us at Montrose Ford of Fairlawn. Safe travels, and we'll be here when you need us next time!

August 23, 2023

Everything was handled as requested. They communicated well when the vehicle was finished when they let me know what was going on. More

by mary.sharnsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre in Service
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Aug 23, 2023 -

Montrose Ford responded

Mary, we're glad to know that our team at Montrose Ford of Fairlawn communicated effectively and met your expectations. Thanks for the positive feedback!

August 20, 2023

Nice place to get your car serviced. Everyone was very helpful & the service was really great! More

by pjkul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Aug 21, 2023 -

Montrose Ford responded

Thank you for visiting Montrose Ford of Fairlawn! We appreciate your kind feedback about our team and hope to see you again in the future!

August 15, 2023

I was very pleased with the service I received. The service department is very friendly and efficient. This was my first time using Montrose Ford in Fairlawn and must say the Service department More

by Tootsie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard A
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Aug 16, 2023 -

Montrose Ford responded

We're pleased to know you had a positive service experience with our team at Montrose Ford of Fairlawn! Thank you for choosing us! We'll see you next time. Safe travels!

August 10, 2023

I had a Fast and great buying experience. In and out in a couple hrs. More

by Paul.3006
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Sutton, Mike Patton
Report | Print
Aug 10, 2023 -

Montrose Ford responded

We really appreciate you taking the time to leave Montrose Ford of Fairlawn this awesome review, thank you!

August 08, 2023

There service dept is friendly and keeps you well informed as to where your car is at during the service More

by bash18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard A
Report | Print
Aug 09, 2023 -

Montrose Ford responded

Thanks for the positive review! We're happy to hear that you had a positive service experience with our team at Montrose Ford of Fairlawn. We'll see you again. Have a great ride!

July 28, 2023

Rick and the service department provided efficient service. Rick helped facilitate an issue with another car with a recall notice. More

by doby47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Thurmer
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Jul 28, 2023 -

Montrose Ford responded

We're glad to know that Rick and our team were able to assist you with your vehicle service needs at Montrose Ford of Fairlawn. We appreciate your feedback and are here for any future needs! Safe travels!

July 25, 2023

NO WAITING AROUND TAKEN RIGHT IN AND WORK THAT NEEDS TO BE DONE AND OUT THE DOOR. More

by greypuffy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DO NOT REMEMBER HIS NAME BUT VERY NICE.
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Jul 27, 2023 -

Montrose Ford responded

Thank you for choosing Montrose Ford of Fairlawn for your service needs! We look forward to assisting you again in the future! Safe travels!

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