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Montrose Ford

Fairlawn , OH

Overview
Employees
Reviews
Vehicles
4.7
700 Reviews
Montrose Ford of Fairlawn features a complete selection of new Ford vehicles, parts and accessories and an extensive inventory of pre-owned vehicles including Certified Pre-Owned Fords. With an award-winning service department, on-site collision center and fleet department, Montrose Ford of Fairlawn is proud to serve the Fairlawn, Akron, Wadsworth, Medina, Copley and surrounding communities. Montrose Ford of Fairlawn has partnered with multiple local and national lenders to offer a complete array of financing and insurance solutions to meet today’s challenges. A proud member of the Montrose Auto Group featuring 11 brands at 10 locations, Montrose Ford of Fairlawn is actively involved with local and regional charities and goodwill organizations. We are family owned and operated and have proudly been in business since 1983. Michael W. Thompson, CEO & President of the Montrose Auto Group, is a Vietnam Veteran who proudly served our country. Mr. Thompson and the Montrose Auto Group make every effort to support our military and veterans alike. In fact, nearly 20% of our employees are veterans.
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3960 Medina Rd

Fairlawn , OH

44333

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Showing 700 reviews

January 14, 2026

Nate was awesome! Got my Wrangler done quickly and was very professional. Melody was great too! More

by fhlgompers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Snyder, Blake, Melody
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Jan 14, 2026 -

Montrose Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

January 14, 2026

Nate was awesome! Got my Wrangler done quickly and was very professional. Melody was great too! More

by fhlgompers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Snyder, Blake, Melody
Report | Print
Jan 14, 2026 -

Montrose Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Montrose Ford to be a positive one. Please don't hesitate to reach out if you need anything else. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

January 14, 2026

It's always been great. Mike and the desk staff were all friendly and efficient. This is my go-to body shop. Results are top-notch. More

by Bus-rock2
Recommend Dealer
Yes
Employees Worked With
Mike Kopczyk
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Jan 14, 2026 -

Montrose Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Montrose Ford! And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

January 10, 2026

They came to the school my wife works at and changed her oil. Very convenient More

by jgray2
Recommend Dealer
Yes
Employees Worked With
Rhonda
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Jan 10, 2026 -

Montrose Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Montrose Ford! And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

January 10, 2026

Everyone was very helpful, kind and professional I was very pleased with the service and the amount of time it took to service my car. More

by ohiobetty
Recommend Dealer
Yes
Employees Worked With
Nathan Snyder
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Jan 10, 2026 -

Montrose Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Montrose Ford to be a positive one. Please don't hesitate to reach out if you need anything else. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

January 08, 2026

We had a great experience working with Logan Riley! ! Logan did everything in his power to get us to the number we needed to be at in order to purchase my car!! A big shoutout to Logan for going the ext More

by JUDY6624
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Riley
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Jan 08, 2026 -

Montrose Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

January 03, 2026

All members of the Montrose Ford Community were wonderful from the women who answered the phones and Brian who communicated with me along the way to the young woman who worked for Enterprise and game me ride More

by fgmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian and the women at the desk
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Jan 03, 2026 -

Montrose Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

January 03, 2026

Sales Manager could be more professional , was little rude during the sale, other than that Its okay. More

by sunny.duggineni
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Lawrentz
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2026 -

Montrose Ford responded

Sunny, thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. And remember, you’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

January 02, 2026

Very thorough and professional. Great communications! followed up on a regular basis. Friendly and caring. More

by cyuhasz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asron
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Jan 02, 2026 -

Montrose Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

January 02, 2026

Came in on New Years Eve (afternoon) with my daughter's car experiencing low battery messages. He took it, ran a long test on it, put a new battery in under warranty bc he knew my daughter was leaving to r More

by rkavenagh
Recommend Dealer
Yes
Employees Worked With
Idk but he was excellent!
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Jan 02, 2026 -

Montrose Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

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