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Montrose Ford

Fairlawn , OH

Overview
Reviews
4.8
547 Reviews
Call Dealership (234) 365-2010
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3960 Medina Rd

Fairlawn , OH

44333

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Showing 547 reviews

April 26, 2024

Everyone was so friendly. I was attended to right away, spoke w/ salesperson & he began w/ pertinent questions in order to serve me better. More

by DeniseM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Ryan
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Apr 29, 2024 -

Montrose Ford responded

Denise, we're delighted to know our team at Montrose Ford of Fairlawn provided you with a friendly and attentive service. Thanks for the positive feedback!

April 18, 2024

Prompt, efficient, courteous and aboveboard service! Delivered car spanking clean and neat. Andre is fantastic! The best! More

by Lindadattilo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Apr 19, 2024 -

Montrose Ford responded

Linda, we're delighted to know Andre and our team at Montrose Ford of Fairlawn provided you with such efficient service. We hope your car continues to shine! Thanks for the review.

April 15, 2024

Great work done. I will NEVER go anywhere else. Rick is one of the greatest guys to deal with. More

by skholve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Mills
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Apr 15, 2024 -

Montrose Ford responded

Thank you for sharing your great experience with Rick at Montrose Ford of Fairlawn! We'll see you next time! Have a great ride!

April 12, 2024

Very professional, courteous and helpful. Mike took the extra step to call a Jaguar garage about my issue. More

by Gem2515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, Jimmy Pease
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Apr 15, 2024 -

Montrose Ford responded

We're glad to know that Mike and our team at Montrose Ford of Fairlawn were able to assist you effectively. Thanks for sharing your positive experience with us!

April 10, 2024

Finance department went above and beyond to make the numbers work for me. Thank you More

by focussale2017
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
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Apr 10, 2024 -

Montrose Ford responded

Thank you for sharing your experience! It was a pleasure working with you and we hope we have the opportunity to do so again in the future! - The Montrose Ford of Fairlawn Team

April 03, 2024

Treated very well. They gave me a ride home and picked me up when done. More

by Mdusini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot their names.
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Apr 03, 2024 -

Montrose Ford responded

We really appreciate you taking the time to leave Montrose Ford of Fairlawn this awesome review, thank you!

April 02, 2024

I always get good, fast service here. I trust them to work on my vehicle and I am so glad that they don't change the seat setting as I have a bad hip and need it just the way it is. I More

by duff413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not work with anyone except Service
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Apr 03, 2024 -

Montrose Ford responded

We're glad to know you trust our team at Montrose Ford of Fairlawn with your vehicle. We understand the importance of keeping things just as they are for your comfort! Thanks for appreciating the car wash too - it's always a nice finishing touch!

March 29, 2024

Very convenient service department. No waiting and no surprises at checkout. Smooth and efficient process. More

by johnf6003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Mar 29, 2024 -

Montrose Ford responded

Hi John F! We're glad to know that you found our service department at Montrose Ford of Fairlawn convenient and efficient. Thanks for the positive feedback, we appreciate it!

March 27, 2024

They are excellent at diagnosing service problems needed by my cars and repairing them quickly. More

by Wtompkinsjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre did a great job fixing my car, as usual.
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Mar 27, 2024 -

Montrose Ford responded

Hi W Tompkins Jr! Thank you for leaving us this five-star review and kind words about our service team at Montrose Ford of Fairlawn! We'll see you next time!

March 27, 2024

Brought car in for Oil change, they did inspection found I had a bad CV boot axle. Andrea called Warranty found it was approved, they had part would take another 1 and half. Was ready when promised More

by bash18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea
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Mar 27, 2024 -

Montrose Ford responded

Hi! We're glad to know that your visit for an oil change turned into a comprehensive inspection at Montrose Ford of Fairlawn. It's great to see that Andrea was able to assist with the warranty approval and get everything sorted out in good time. Thanks for sharing this positive experience!

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