Montrose Ford
Fairlawn , OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 820 reviews
Montrose Ford was a great place to purchase our F150. Our salesman Matt Mills made everything easy. He was very friendly and helpful. The few times I’ve called him with questions he picks right up, even Our salesman Matt Mills made everything easy. He was very friendly and helpful. The few times I’ve called him with questions he picks right up, even on his day off! More
Came in to buy a truck was easy as can be was there less than a hour Chris Evans was awesome and walked everything thru for me and followed up two times after to make sure I was happy would recommend them h than a hour Chris Evans was awesome and walked everything thru for me and followed up two times after to make sure I was happy would recommend them highly More
Bought a car 6 hours away, had to depend on what I was told about it. Had it shipped. Sales and finance couldn't be better. The car was all it was claimed to be and more told about it. Had it shipped. Sales and finance couldn't be better. The car was all it was claimed to be and more More
I traded my 2010 Jeep Wrangler in on a 2021 Ford Bronco Sport Big Bend edition. I could not have been more pleased with the buying experience. I felt that they gave me a fair trade value for my Jeep and a Sport Big Bend edition. I could not have been more pleased with the buying experience. I felt that they gave me a fair trade value for my Jeep and a great deal on the Bronco. Cameron Coyne was outstanding as my sales guy and Jessica in finance was very easy to work with. Everyone was extremely professional with absolutely no high pressure atmosphere. I look forward to having my Bronco serviced at this dealership. I Highly recommend this dealership. More
Refused to give a price over the phone. Kept asking when i could come up for a test drive Said " forget it, if you cant give me a price on car, im sure not golng to travel to you for a test drive, Person wo i could come up for a test drive Said " forget it, if you cant give me a price on car, im sure not golng to travel to you for a test drive, Person would have to be STUPID to do that. Bought my car elsewhere 3 days later. More
I leased than purchased a Ford Fusion from Jessica Bradford. She is the best as is Andre Harris in service. My best to both. Case closed Bradford. She is the best as is Andre Harris in service. My best to both. Case closed More
worst ever buying experience these people are snakes, look out, ill never go there again! and Mr Mike here is ur review u begged me for during the whole buying experience about 2 years ago when I bought look out, ill never go there again! and Mr Mike here is ur review u begged me for during the whole buying experience about 2 years ago when I bought a clapped out 2015 mustang that seamed flawless you when i asked u if carfax was clean and no wrecks u looked me in my xxxx face and said its clean but u need ur review its all u could talk about but you guys bring young people in and (back end) them out the door check car faxes make sure (urself) they are clean these people will lie to u and smile in your face. I would give this negative star if possible, you guys shouldn't even be in business the way you treat people, and i could be coming for u for my next mustang but I will be shopping with Bob Gillingham ford, for this purchase. BE CAREFUL WITH THIS DEALERxxxx! On a plus, You live and you learn! More
**Attention Scammer Dealership**Montrose Ford in **Attention Scammer Dealership** Montrose Ford in Fairlawn, Ohio I saw this 2020 GT500 listed on eBay for sale and contacted Daniel Russel “Sales Ma **Attention Scammer Dealership** Montrose Ford in Fairlawn, Ohio I saw this 2020 GT500 listed on eBay for sale and contacted Daniel Russel “Sales Manager” after a little back and forth talk we came to a deal on a price and they pulled the listing down as you can see in the photo. They sent me the credit app as you can see in my email they ran my credit and got it approved through Ford with a Mike in their finance department. Just a normal deal as many of my other car purchases, “well so I thought.” I was supposed to get the paperwork in the mail on Thursday or Friday and didn’t show up, so I called the dealership and texted Daniel asking where is my paperwork as you can see in the text screen shot. After some waiting I get a text saying the original guy that ordered it wants it now, I’m like I don’t care what does that have to do with me? We made a deal! (As you can see in my screen shot) Pissed off, I call the the “GM Joe Dyer” who is trying to screw me out of the deal and asked what is up? I told him I made a deal with Daniel, you ran my credit, got it approved and now you are snaking the car out from underneath me? He just said yes! What the actual F! Am I wrong here thinking they can just snake a car away after the deal was made and the ran my credit under false pretenses just to take the car and sell it to someone else? The deal was literally done with me already I was paying 17k over sticker, I think they were offered more without telling me, that’s the only thing that makes sense from the people I have talked to. I’m going to find out what recourse I have because this is just wrong and bad business! Joe Dyer “the GM” said “well we like to have back up buyers” why the xxxx would I have them run my credit to be a back up buyer, that the dumbest crap I have ever heard! More



