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Montrose Ford
Fairlawn , OH
811 Reviews
Montrose Ford of Fairlawn features a complete selection of new Ford vehicles, parts and accessories and an extensive inventory of pre-owned vehicles including Certified Pre-Owned Fords. With an award-winning service department, on-site collision center and fleet department, Montrose Ford of Fairlawn is proud to serve the Fairlawn, Akron, Wadsworth, Medina, Copley and surrounding communities. Montrose Ford of Fairlawn has partnered with multiple local and national lenders to offer a complete array of financing and insurance solutions to meet today’s challenges. A proud member of the Montrose Auto Group featuring 11 brands at 10 locations, Montrose Ford of Fairlawn is actively involved with local and regional charities and goodwill organizations.
We are family owned and operated and have proudly been in business since 1983. Michael W. Thompson, CEO & President of the Montrose Auto Group, is a Vietnam Veteran who proudly served our country. Mr. Thompson and the Montrose Auto Group make every effort to support our military and veterans alike. In fact, nearly 20% of our employees are veterans.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 811 reviews
May 05, 2018
How Micheal Conwell After several times of being missed lead by other sales associates and management, Mr.Micheal Conwell step in and gave amazing service to me.thanks After several times of being missed lead by other sales associates and management, Mr.Micheal Conwell step in and gave amazing service to me.thanks More
by Journey
Employees Worked With
Michael Conwell
May 04, 2018
Good experience I got a car from here and it went ok. The car gets better gas mileage than my previous car. The salesman was the difference maker. I got a car from here and it went ok. The car gets better gas mileage than my previous car. The salesman was the difference maker. More
by Jalopyjohn
Employees Worked With
Kris , William Sutton, Calvin Jackson, Adam Coleman, Amedeo Marino, Mike Patton, Pat Jordan, Joe Camp, Brock Garretson
May 03, 2018
Good experience at Montrose Ford Joe Boda and Amedeo Marino were very knowledgeable and helpful. Amedeo answered all of my many questions. I would recommend going to Montrose Ford to Joe Boda and Amedeo Marino were very knowledgeable and helpful. Amedeo answered all of my many questions. I would recommend going to Montrose Ford to buy or lease. More
by mlb123
Employees Worked With
Joe Boda, Amedeo Marino, Mike Patton
May 03, 2018
Excellent. Was overall pleased with the transaction. Was happy with the Certified purchase which offered extended warranty and peace of mind. I enjoy the options Was overall pleased with the transaction. Was happy with the Certified purchase which offered extended warranty and peace of mind. I enjoy the options with tow package and AWD. More
by BHERDCARGUY
Employees Worked With
Dave Hooser, Mike Patton, John Burns
May 03, 2018
My amazing experience Calvin was an amazing car salesman. He was a very humorous guy and made me feel very comfortable talking to him. He answered all my questions and even Calvin was an amazing car salesman. He was a very humorous guy and made me feel very comfortable talking to him. He answered all my questions and even provided more detail to make it very clear. 10/10 would for sure recommend him to anyone else!!! More
by Khaines116
Employees Worked With
Calvin Jackson, Mike Patton
May 02, 2018
1st Time Buying a Vehicle Josh did a great job helping me out. He worked with me in the price and made sure I got a deal. Would definitely recommend going though him if you are Josh did a great job helping me out. He worked with me in the price and made sure I got a deal. Would definitely recommend going though him if you are interesting in buying a new or used vehicle. More
by BfergXD
Employees Worked With
Josh Mills
May 01, 2018
Professional I came in, uncertain of my credit, but the team, and Michael Conwell helped me get approved, and I left with my new Ford Focus. I came in, uncertain of my credit, but the team, and Michael Conwell helped me get approved, and I left with my new Ford Focus. More
by Mikepool44
Employees Worked With
Michael Conwell, Mike Patton
May 01, 2018
I highly tecconend this salesman Brock and his team were professional to work with .The whole process was quick and efficient and made me feel comfortable. I will buy my next vehicle Brock and his team were professional to work with .The whole process was quick and efficient and made me feel comfortable. I will buy my next vehicle from Brocks More
by Gabby
Employees Worked With
Adam Coleman, Tricia Peacey, Pat Jordan, Brock Garretson
May 01, 2018
Refreshing car buying experience. I was a little apprehensive about entering the car lot and having to deal with sales people and high pressure gimmicks, until I talked with John B. Wh I was a little apprehensive about entering the car lot and having to deal with sales people and high pressure gimmicks, until I talked with John B. What a difference. I was disarmed by an energetic, truthful and really helpful young man. This dealership is able to help connect the dots in choosing and buying a new vehicle. I was allowed to test drive a couple of different kinds of cars and am now a believer in the hybrid types of drive systems. I havn't finished my shopping yet, but I will want to purchase from a dealer like this. More
by Shlomo
Employees Worked With
John Burns
May 01, 2018
A great experience buying a new car I was having problems with my old truck and went to Montrose Ford where they gave me top dollar on my trade in. I used it as the down payment on a new I was having problems with my old truck and went to Montrose Ford where they gave me top dollar on my trade in. I used it as the down payment on a new f150 that I couldn't be happier with. More
by Natemills
Employees Worked With
Josh Mills, Jessica “Jess” Bradford
