Montrose Ford

I received a coupon in the mail from Ford and was curious about a new Fusion. My wife's VW happened to be in the body shop at Montrose Ford for some repair work and I decided to go upfront and look at a Fusi about a new Fusion. My wife's VW happened to be in the body shop at Montrose Ford for some repair work and I decided to go upfront and look at a Fusion. I was greeted by Amedeo who showed me all of the features of the new Fusion and then allowed me to take a test drive. I fell in love with the car on the test drive. When I got back to the dealership Chris, Amedeo, and Tom made the sales process painless and dare I say, even enjoyable! My kids left with balloons (thanks Charlie), where treated to popcorn and beverages, and even enjoyed their time at Montrose. After we arrived at agreeable numbers, Charlie and Keith helped to finalize my purchase. My information was treated with care and respect the whole time. Financing was quick and very fair. I have purchased several new cars and this was one of the best experiences I have had. If you are looking for a New Ford or a nice pre owned car, I would go see Amedeo at Montrose Ford. They also do pretty awesome body work if you need the services of a body shop as well! More

What a great car buying experience . John answered all my questions and will recommend John. I really love my new truck as well. Thanks John! questions and will recommend John. I really love my new truck as well. Thanks John! More

I was treated as a friend from the moment that I walked in. Dave took great care find me the perfect SUV. This was the easiest car purchase that I have ever made. in. Dave took great care find me the perfect SUV. This was the easiest car purchase that I have ever made. More

I had a great experience buying my new Ford Edge from Adam Coleman. I was very pleased with the service and he even showed me how to set the temperature in my car with only my voice, wow what great exper Adam Coleman. I was very pleased with the service and he even showed me how to set the temperature in my car with only my voice, wow what great experience definitely would recommend for purchase to anyone! More

This was the easiest transaction I have ever done in my 34 years of buying cars. Adam Coleman was so helpful with my new Focus. I still can't get over the fact that there were no games or tricks being play 34 years of buying cars. Adam Coleman was so helpful with my new Focus. I still can't get over the fact that there were no games or tricks being played. I will be back again next spring for a Mustang! More

Adam was very helpful with the purchase of my new truck. I had a lot of questions about the truck and he answered them all. I will definitely recommend Montrose Ford in the future.Jerry was also very helpfu I had a lot of questions about the truck and he answered them all. I will definitely recommend Montrose Ford in the future.Jerry was also very helpful with the paperwork thank you my address for thank you Adam and Jerry. More

Montrose Ford GM Turns Down My Ford A Plan Business Montrose Ford GM Turns Down My Ford A Plan Business Horrified by our experience at Montrose Ford. Couldn't tell if finance guy Al Morse was arrogant Montrose Ford GM Turns Down My Ford A Plan Business Horrified by our experience at Montrose Ford. Couldn't tell if finance guy Al Morse was arrogant or just incompetent, but after giving us our Ford A-Plan price quote, called and said he was off by $150 - per payment. When we returned to talk to him, he crumpled up the quote, put it in his pocket, and told us we were done there. A true professional! We reached the store GM, Chris Mills, by phone and he literally told us he did not want to do business with us. We have the Ford A-Plan; God help regular customers! Buyers stay away from the unprofessionals employed at Montrose Ford in Fairlawn, Ohio! More

I just bought a brand new Escape and I love it! I have never owned a Ford but I am really happy with it. The technology is so much fun. I feel like I have a new toy. I loved my old car and thought I wo never owned a Ford but I am really happy with it. The technology is so much fun. I feel like I have a new toy. I loved my old car and thought I would miss it....NOT! My salesman Ed Fender treated me like gold. I would recommend Montrose Ford, the Escape, and Ed Fender to everyone. LT Wadsworth More

I just purchased my second car from Montrose Ford and once again I was completely satisfied with the salesman and service advisor, and in particular with the quality of the Ford Flex. once again I was completely satisfied with the salesman and service advisor, and in particular with the quality of the Ford Flex. More

I had to call the dealership numerous time about a SUV I bought 6 months ago.the car has been to the dealership twice since I bought it . I finally talked to Chris Mills the GM who basically said that he di bought 6 months ago.the car has been to the dealership twice since I bought it . I finally talked to Chris Mills the GM who basically said that he didn't believe that I called numerous times.I spent over 20k on this vehicle I explained to him that the SUV was still having issues he said why don't you bring it in and we will see if we can help you out. I had already had a quote from a Certified Cadillac dealership. When I went I told him I'm sure you don't care Chris said that's not true we will help you out . He had Ricky from service come and talk to me he asked me what was wrong I explained the issues . Ricky said let me look at it and I will call you back he called me several hours later and guess what it was $879 and my quote from the cadallic dealership was $497 that was parts and lobor. Way to take care of me Chris and Ricky sold me a piece of garbage SUV can't pass emissions they lied to my face and I can't afford to fix it. I would hate to see how bad it would have been if Chris Mills didn't care!!!!!!!! Lesson well learned never go to Montrose More