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Montrose Ford
Fairlawn , OH
705 Reviews
Montrose Ford of Fairlawn features a complete selection of new Ford vehicles, parts and accessories and an extensive inventory of pre-owned vehicles including Certified Pre-Owned Fords. With an award-winning service department, on-site collision center and fleet department, Montrose Ford of Fairlawn is proud to serve the Fairlawn, Akron, Wadsworth, Medina, Copley and surrounding communities. Montrose Ford of Fairlawn has partnered with multiple local and national lenders to offer a complete array of financing and insurance solutions to meet today’s challenges. A proud member of the Montrose Auto Group featuring 11 brands at 10 locations, Montrose Ford of Fairlawn is actively involved with local and regional charities and goodwill organizations.
We are family owned and operated and have proudly been in business since 1983. Michael W. Thompson, CEO & President of the Montrose Auto Group, is a Vietnam Veteran who proudly served our country. Mr. Thompson and the Montrose Auto Group make every effort to support our military and veterans alike. In fact, nearly 20% of our employees are veterans.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 705 reviews
October 25, 2017
Right to the point! I have given my overall rating for this dealership a 5. I have worked with Ray for quite some time now. I actually came to the store for a basic oil c I have given my overall rating for this dealership a 5. I have worked with Ray for quite some time now. I actually came to the store for a basic oil change and curiosity to where I stood with getting a new car. My 05 Taurus had seen better days. I had worked with Ray for a few months to let him know my credit status. So when the time was right and my credit score was where it needed to be Ray was on it with helping me get my Prius that I had my heart set on. To this day I chat with Ray when I have to have any maintenance done. Thank you so much! More
by Misty Reed
Employees Worked With
Rhonda Yeager, Ray McMillan
October 25, 2017
Great Experience Our sales associate Marvin Lewis was a pleasure to work with. We will definitely be doing business again with him and would highly recommend hi Our sales associate Marvin Lewis was a pleasure to work with. We will definitely be doing business again with him and would highly recommend him to friends and family. More
by Sher
Employees Worked With
Marvin "Cardaddy" Lewis
October 25, 2017
Montrose Ford Family I have just bought my 3rd car from Ray. I like to support local business and Ray has treated us great. I appreciate his help and trust him in getting I have just bought my 3rd car from Ray. I like to support local business and Ray has treated us great. I appreciate his help and trust him in getting us the best deal for a long term investment. More
by Bonny
Employees Worked With
Ray McMillan
October 25, 2017
Awesome,and Exciting experience I approached, Reyshawn of Montrose fairlawn because I was interested in a 2013 chrysler 300, Reyshawn helped me in so many ways he was kind and courte I approached, Reyshawn of Montrose fairlawn because I was interested in a 2013 chrysler 300, Reyshawn helped me in so many ways he was kind and courteous. One thing that really stood out was how fast the process was,I found my experience with Reyshawn and Montrose to be the best car shopping encounter i ever had, I would recommend Montrose Fairlawn and there welcoming staff to anyone looking for a good looking reliable vehicle. More
by Eric Elie
Employees Worked With
Ray McMillan
October 25, 2017
Amazing!! Very friendly people and knowledgeable salesmen. Very quick to get you out the door to enjoy your new ride. If I need another car I know where to go!! Very friendly people and knowledgeable salesmen. Very quick to get you out the door to enjoy your new ride. If I need another car I know where to go!! More
by Dkiser85
Employees Worked With
Ray McMillan
October 25, 2017
Easy process! What an awesome experience! It was a low pressure environment and my man Ray McMillan sat down to understand my goals (personally and financially) fo What an awesome experience! It was a low pressure environment and my man Ray McMillan sat down to understand my goals (personally and financially) for purchasing a new truck. Seamless process. More
by Jhollo
Employees Worked With
Ray McMillan
October 24, 2017
Rayshaun was amazing! This dealership was the best experience hands down!! Rayshaun answered all of my questions, was very informative and knowledgeable. Seemed like he had This dealership was the best experience hands down!! Rayshaun answered all of my questions, was very informative and knowledgeable. Seemed like he had been in the business for 50 years! He was very genuine and not pushy at all! I will recommend him and this dealer to all my friends and family! More
by Kevin100k
Employees Worked With
Ray McMillan
October 24, 2017
Great experience Marvin was friendly and very straightforward when purchasing my new vehicle, I appreciate him answering all of my questions and I would definitely rec Marvin was friendly and very straightforward when purchasing my new vehicle, I appreciate him answering all of my questions and I would definitely recommend him to my family and friends! I love the Cardaddy !! Thank you so much Marvin! More
by Mimi0709
Employees Worked With
Marvin "Cardaddy" Lewis
October 24, 2017
Rayshaun is GREAT!!! My experience with Rayshaun was awesome. He is very knowledgeable on all vehicles and was able to guide me to my purchase based on my needs. It was a My experience with Rayshaun was awesome. He is very knowledgeable on all vehicles and was able to guide me to my purchase based on my needs. It was a smooth transaction and will definitely purchase from him again. Highly recommended More
by S Blanch 1237
Employees Worked With
Ray McMillan
October 24, 2017
Great dealership Ray was great!!! Very good service!!! Kept in contact with me after I bought the car and did as much as he could to get me in another car. I to Ray was great!!! Very good service!!! Kept in contact with me after I bought the car and did as much as he could to get me in another car. I told my cousin to talk to him and he also bought a car off of him. Great all around guy More
by Mal81978
Employees Worked With
Ray McMillan
