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Montrose Ford

Fairlawn , OH

Overview
Employees
Reviews
Vehicles
4.7
703 Reviews
Montrose Ford of Fairlawn features a complete selection of new Ford vehicles, parts and accessories and an extensive inventory of pre-owned vehicles including Certified Pre-Owned Fords. With an award-winning service department, on-site collision center and fleet department, Montrose Ford of Fairlawn is proud to serve the Fairlawn, Akron, Wadsworth, Medina, Copley and surrounding communities. Montrose Ford of Fairlawn has partnered with multiple local and national lenders to offer a complete array of financing and insurance solutions to meet today’s challenges. A proud member of the Montrose Auto Group featuring 11 brands at 10 locations, Montrose Ford of Fairlawn is actively involved with local and regional charities and goodwill organizations. We are family owned and operated and have proudly been in business since 1983. Michael W. Thompson, CEO & President of the Montrose Auto Group, is a Vietnam Veteran who proudly served our country. Mr. Thompson and the Montrose Auto Group make every effort to support our military and veterans alike. In fact, nearly 20% of our employees are veterans.
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3960 Medina Rd

Fairlawn , OH

44333

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Showing 703 reviews

November 19, 2025

The valet service is a wonderful thing. It's convenient for me, and I must say, that is one good reason for me to continue doing business with Montrose Ford. More

by DRHORNER
Recommend Dealer
Yes
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Nov 19, 2025 -

Montrose Ford responded

Thanks for sharing your thoughts about your experience with Montrose Ford. We appreciate your business and hope to see you again soon! And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

November 18, 2025

They were ready for me when I dropped off my vehicle. The vehicle was spotless when I got it back and all the work was completed as requested. Great dealership was kept informed on the whole way More

by tgeorge5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
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Nov 18, 2025 -

Montrose Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

November 17, 2025

Had my bronco raptor up fitted with accessory lights. Great job by the service department went above and beyond to make sure everything was done correctly with some additional touches to further improve More

by dmillerdvm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service-Rick, Chris
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Nov 17, 2025 -

Montrose Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

November 16, 2025

Everyone in service and sales is great. Kudos to Rick, Andre, Nathan, and Marcus. Just the best!! More

by jtdukes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
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Nov 16, 2025 -

Montrose Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Montrose Ford. We look forward to having you as one of our valued customers for many more years to come! And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

November 16, 2025

Tommy is great! Very nice high end dealership! Super impressed with everything and everybody. 10/10 More

by eworkman60x
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Creighton
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Nov 16, 2025 -

Montrose Ford responded

Thank you for choosing Montrose Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

November 15, 2025

Service department is first rate. A recent battery failure was resolved under warranty and accomplished through valet service while I was hospitalized. More

by GNEMETZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A.ndrea
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Nov 15, 2025 -

Montrose Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

November 13, 2025

I did not buy my truck there. Although I did buy my previous truck and my car there, I went to a different dealership and got poor service.So I returned to montrose, where I will c More

by FARMFREAKJEEP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea
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Nov 14, 2025 -

Montrose Ford responded

Thanks for sharing your thoughts about your experience with Montrose Ford. We appreciate your business and hope to see you again soon! And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

November 11, 2025

The service manager was very friendly and responsive. I thought all the employees there were extremely friendly and the service was quick. I loved how they gave me options for the different service reco More

by CTSPANGLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with sales
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Nov 11, 2025 -

Montrose Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Montrose Ford. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

November 10, 2025

Dan Russell is always great to deal with! I live the selection of trucks always in stock! More

by ron@CRYSTALCONTRACTING.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2025 -

Montrose Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Montrose Ford. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

November 09, 2025

Very professional staff that are trustworthy. I have been going there for service for 8 years for my Edge and I have been satisfied. More

by Pheslopbaker
Recommend Dealer
Yes
Employees Worked With
Rick
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Nov 09, 2025 -

Montrose Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Montrose Ford. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

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